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Dustin was great definitely very professional all the way made sure I understood everything and that everything was handled in a timely fashion.
Dustin has been my service person since I purchased my 2014 Ford Escape. He is cheerful and professional in his customer interactions. He is in cont...act when you need him which is very valuable when you are without your car and needing to plan when you will have it back. I actually enjoy taking my car to advantage ford for servicing... imagine that!
Christina, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have don...e to make your experience better. If this was the case, please reach out to us at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care! Customer Care Manager, Dan Villanueva at (772) 781-6513
Since Jim Magill took over as the service mgr, I have noticed a positive influence with the service department. This was my first time being helped by... Brianna who was very attentive to my needs. She not only had my service completed before the time she told me when I dropped the truck off, but she even called me to let me know when the work was done so I could come down and pick it up. Great experience Advantage...
| New | (772) 781-6524 |
| Used | (772) 781-6524 |