Wallace Auto Group Stuart

New 888-802-1981 Dealer Website
Used 888-378-3547 Email Dealer
Service 877-282-7644

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Reviews

Average Ratings

4.8
Average based on 330 reviews.
  • Mister

    This is our second Hyundai experience with Wallace and Sheldon Merritt and it has been great. Sheldon is a caring and experienced sales rep and we...


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    This is our second Hyundai experience with Wallace and Sheldon Merritt and it has been great. Sheldon is a caring and experienced sales rep and we appreciate him tremendously. Also, Bob in the service is a great, go to service rep. Thanks to everyone. We will be back.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Franklin Jones Merritt Is. Grand Cherokee Limited

    Did a lot of research and visited different county's looking for what I wanted and left out of a lot of dealerships mad because of the GAMES and D...


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    Did a lot of research and visited different county's looking for what I wanted and left out of a lot of dealerships mad because of the GAMES and DISHONESTY. I regrouped and sent out emails to 10 dealerships letting them know that I no longer was playing the game. A lot of phone calls and emails but only one gentleman responded with an honest phone call wanting to help me get exactly what I wanted...Lee Kurzen...gave me out the door prices of three vehicles I was looking at. He help me get into the one I really wanted and then when I drove down the price was the same. GREAT GUY and when he showed me all the features and options , I thanked God ! I was not going to get this package for the price I payed at any other dealership. I work with Penny in the finance department (GREAT LADY) and after that I dropped my rental off at Enterprise rental and Wallace group had a shuttle follow me down there to bring me back..Talked to Lee and thanked him for all he had done and off I went. I have a 1986 CJ7 Jeep that I love but my new baby has got me SMILING....ALOT. Much love to Lee Kurzen and the Wallace group and God Bless. Franklin Jones.....SMILING

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Hyundai Santa Fe Sport Turbo

    Always have a good experience and the staff are very cordial, the facilities are clean and I leave in a good mood


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    Always have a good experience and the staff are very cordial, the facilities are clean and I leave in a good mood

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • getting my second key

    I bought a 2012 srx and it was suppose to come with 2 keys and only received 1 it has been the better part on 4WKS and still no key, I have actual...


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    I bought a 2012 srx and it was suppose to come with 2 keys and only received 1 it has been the better part on 4WKS and still no key, I have actually become bothersome when I show up and ask where my second key is and keep getting the run around. I would never expect this type of service from a Cadillac dealer. Even the lady who answers the phone has an attitude. The only person I felt was on top of things and really busted his butt was the finance guy. Parts department very helpful and pleasant. I have waited to write anything hoping it would be resolved but to no resolve, I called and asked for the GM and could only leave a message which I am waiting to hear back from at this time. I spent a lot of money on this car and missed a dent over the rear passenger wheel well and when I asked if there dent guy could fix it the answer I received was it is a used car not let us take care of that for you it should have been there in the first place, once again the expectation of dealing with cadillac you expect above and beyond but I guess not. I do not recommend this dealer do to the overall experience I have had dealing with these issues, even getting a tire sensor replaced that went bad the first few days a took the car. I also was never offered any kind of compensation for my time and gas when I said I would be there to pick up my key not even a phone call to tell me they did not have it yet.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service Visit Review

    In the last two years I have purchased both my cars, a Genesis and an Azera, from Wallace. Your service staff is the best reason for coming back....


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    In the last two years I have purchased both my cars, a Genesis and an Azera, from Wallace. Your service staff is the best reason for coming back. I would particularly point to Bob Pickett who consistently demonstrates expertise in both car care and customer care.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Back of the Road

    My Rep was Dawn, she was knowledgeable, respectful in diligent in her duties to provide services. Thanks,


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    My Rep was Dawn, she was knowledgeable, respectful in diligent in her duties to provide services. Thanks,

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Happy customers

    My husband and I purchased two cars from Wallace Hyundai and the experience was awesome! Our sales person Scott Livingston was a pleasure to work ...


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    My husband and I purchased two cars from Wallace Hyundai and the experience was awesome! Our sales person Scott Livingston was a pleasure to work with and he made the process so easy. We are two happy customers.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Customer

    When i arrived the service writer (Bob Pickett) had my info ready. I only had a maintenance appointment (oil change) but everything went well. I ...


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    When i arrived the service writer (Bob Pickett) had my info ready. I only had a maintenance appointment (oil change) but everything went well. I greatly appreciated the wash job.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Mr carmine asprino

    We had the pleasure of meeting your rep Louis matos. Mr matos was the most professional salesman that I have dealt with in the last 30 years. He i...


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    We had the pleasure of meeting your rep Louis matos. Mr matos was the most professional salesman that I have dealt with in the last 30 years. He is a credit to your organization and I will gladly recommend him to all of my friends that are in the market for a new or used vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Oil Change, Auto Butler Service, Recall Repair

    Dawn was attentive and made sure that any concerns were addressed. Provided a loaner car while repairs/tasks were being completed. Discussed an ...


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    Dawn was attentive and made sure that any concerns were addressed. Provided a loaner car while repairs/tasks were being completed. Discussed an issue with upholstery, accent band around arm rest. Provided suggestion on where to get repaired. Overall great visit.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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