Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
59 lifetime reviews. Includes reviews of Ed Howard Mazda from DealerRater.com
  • Very good experience
    April 26, 2017

    The only dealer out of a 5+ that did not pressure me to buy a car. Steve Wilkinson did an outstanding job and patiently explained everything I wan...


    Show Full Review

    The only dealer out of a 5+ that did not pressure me to buy a car. Steve Wilkinson did an outstanding job and patiently explained everything I wanted to know.

    Does recommend this dealer

    Hide Full Review
  • Helpful, efficient and kind!
    April 22, 2017

    When I got to the dealership, Steve W. kindly greeted me and helped with any questions I had. He was very knowledgeable about the different option...


    Show Full Review

    When I got to the dealership, Steve W. kindly greeted me and helped with any questions I had. He was very knowledgeable about the different options available and helping me find the car that would best fit what I was looking for. He was genuine and a pleasure to work with!

    Does recommend this dealer

    Hide Full Review
  • Great experience!
    April 19, 2017

    It was great working with Steve and Peter. We drove an hour to buy our car and it was worth the drive. Highly recommend them!


    Show Full Review

    It was great working with Steve and Peter. We drove an hour to buy our car and it was worth the drive. Highly recommend them!

    Does recommend this dealer

    Hide Full Review
  • Purchasing a New Car
    April 17, 2017

    We were delighted with the "no pressure" experience we had in making a recent auto purchase and a second deal for a lease on another vehicle. Jer...


    Show Full Review

    We were delighted with the "no pressure" experience we had in making a recent auto purchase and a second deal for a lease on another vehicle. Jeremy Adams and Peter Colberg were true gentlemen and made our shopping experience as pleasant as possible. We have had good luck with this dealership both for new auto purchases and service done on our previously owned Mazda vehicles. We would highly recommend them without reservation. Steve and Marsha Mayers

    Does recommend this dealer

    Hide Full Review
  • Amazing Experience
    March 18, 2017

    These guys were great. I worked with Steve. He was excellent and very professional. He worked with me every step of the way to make me feel comfor...


    Show Full Review

    These guys were great. I worked with Steve. He was excellent and very professional. He worked with me every step of the way to make me feel comfortable. There were no pressure tactics or tricks. Peter the manager was also very good to work with as well. I found the car I wanted and let off the lot with it. Very clean dealership. You could smell the freshness of the place when you walked in.

    Does recommend this dealer

    Hide Full Review
  • Bait & Switch
    March 17, 2017

    After speaking with Jeremy Adams multiple times and revealing to him my Equifax Credit Score, Jeremy assured me the Dealer would be able to financ...

    Ed Howard Mazda

    Bobby, Thank you for submitting an online rating of our dealership, I apologize about your experience with us and apologize for not getting you a...


    Show Full Review

    After speaking with Jeremy Adams multiple times and revealing to him my Equifax Credit Score, Jeremy assured me the Dealer would be able to finance me. We discussed what payment range I was comfortable paying and Jeremy offered several options so we scheduled a time for my wife and I to come in. After filling out the credit app and being told by "Steve" that the Credit reports provided to consumers are never correct I was turned down for a loan. "Steve" claimed all auto dealerships use Equifax to se your credit score and amazingly Steve said my credit score was 37 points lower on his Equifax report than my Equifax report??? Their only solution was to have a Co-Signer???? Not good after driving almost 45 minutes one way when it could have been handled on the phone. I would like to correct my earlier statement about the person who I identified as Steve, I have been told that that individual's name is Bruce not Steve, for that I sincerely apologize to Steve. I am happy to discuss the rest of my experience in private with Mr. Colberg. Once again I apologize to Steve for my mistake.

    Does not recommend this dealer
    Ed Howard Mazda

    Bobby, Thank you for submitting an online rating of our dealership, I apologize about your experience with us and apologize for not getting you approved on a lease as we try to get everyone approved but when it comes to the finance company we have no control of what they decide. If you would like to discuss your credit privately we can do so. Again, I apologize and hope you understand. Sincerely, Peter Colberg Sales Manager Ed Howard Mazda


    Hide Full Review
  • Honest and Direct
    January 10, 2017

    I walked in cold to the showroom and met Steve Wilkinson. He was firendly, knowledgeable and answered all my questions. Since I was really not fam...


    Show Full Review

    I walked in cold to the showroom and met Steve Wilkinson. He was firendly, knowledgeable and answered all my questions. Since I was really not familiar with this agency, I was not intending to purchase a car right away. But the price and perks were better than expected to this stranger off the street, and a lot less than my previous dealership had proposed. I would strongly recommend my salesman, Steve, as well as Peter Coberg and Bruce Kennedy who set the tone and culture of Ed Howard Mazda.

    Does recommend this dealer

    Hide Full Review
  • Ed Howard Mazda Truly Cares About Its Customers!
    January 8, 2017

    After 16 great years of driving a 2001 Honda Accord, my husband & I recently decided that it was time for us to buy a new car. Our Honda was getti...


    Show Full Review

    After 16 great years of driving a 2001 Honda Accord, my husband & I recently decided that it was time for us to buy a new car. Our Honda was getting on in years, but it had been a spectacular car for us, so just the thought alone of "starting over" & having to give up our very reliable old friend was difficult. And, I've developed a huge dislike for most car dealerships & their "vulture" tactic of immediately "swooping down" on potential customers to strong arm them into a buy (we avoid them as much as possible!). So you can imagine our happy, relieved surprise to find a car dealership like Ed Howard Mazda that puts their customers FIRST. Instead of repeatedly badgering people into a quick, often bad decision, or high-pressure sales designed to move only a few models, Ed Howard provides friendly, knowledgeable guidance to its customers based on their needs & preferences. I honestly have to say I've never had such an enjoyable time looking at & learning about cars as I did at Ed Howard. Every member of the staff that assisted us - Marcelo, Bruce, & Peter - was wonderful. But our salesperson, RACHEL DERMODY, was exceptional. Always cheerful, friendly, more than willing to help, very knowledgeable, & with the patience of Job, Rachel went above & beyond simply selling us "just a car" to making sure that we were getting the PERFECT car just for us (& we LOVE our 2017 Mazda 6 Sport!). We feel very lucky to have found our beautiful new car, & we're looking forward to driving it for many years to come. And knowing that we can rely on Ed Howard's excellent staff to keep our car at its best means a great deal. We would highly recommend Ed Howard Mazda to anyone!

    Does recommend this dealer

    Hide Full Review
  • Excellent Customer Care
    November 1, 2016

    We had two salesmen that worked well together, Brian and Thomas. When Brian was not available or busy with another customer, Thomas was able to s...


    Show Full Review

    We had two salesmen that worked well together, Brian and Thomas. When Brian was not available or busy with another customer, Thomas was able to step right in and take over the sale, being able to answer all of our quetions and assist us as if we were working with just one salesman. We are not typically in the market for a used vehicle, but with the smoothness that this sale happened, we may return for our next vehicle. The dealership itself is one of prestige, with all salesmen looking out for the customer's best interest. Thank you for a job well done.

    Does recommend this dealer

    Hide Full Review
  • Excellent experience from start to finish!
    October 21, 2016

    We've never owned a Mazda before but did a lot of research on this particular vehicle so we went to check it out where we were greeted and assiste...


    Show Full Review

    We've never owned a Mazda before but did a lot of research on this particular vehicle so we went to check it out where we were greeted and assisted by Thomas Miano who, from the start, respected that we were just looking. In the course of a few days Thomas was extremely helpful and patient with us, never ever pushy. He answered all our questions, and if he didn't have an answer, he would honestly tell us and he would find out the answer (we really appreciated that). Thomas was easy going, friendly, professional and courteous all the way. We felt he had a truly genuine interest in us not just in the next sale. (We've walked away numerous times from vehicle purchases simply because a sales person was too pushy.) Being in sales myself, and knowing the importance of true quality customer service and taking a genuine interest in the customer, I can't say enough good or positive things about Thomas. It was an all-around excellent experience and we would highly recommend Thomas to anyone looking for a vehicle. In fact, we did recommend Thomas to a very good friend just a week or two later, who also purchased a new vehicle. The experience he had with Thomas was equally as positive. We have no reservations whatsoever recommending Thomas...you'll feel like you're dealing with a good close trusting friend when you work with him. Peter was also very helpful, personable and an absolute pleasure to work with. And, when I had to bring the vehicle in for service, both Thomas and Peter came to chat with me while I was in the waiting room....again, showing personal interest. Our whole experience from start to finish was excellent!! By the way, we did buy a Mazda CX-5 and LOVE IT!

    Does recommend this dealer

    Hide Full Review