Mercedes-Benz of Ft. Pierce

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Reviews

Average Ratings

4.4
175 lifetime reviews. Includes reviews of Mercedes-Benz of Ft. Pierce from DealerRater.com
  • Service on my 2006 E350 Sedan

    I was having a problem reading the oil level on the dip stick of my 350 engine. Eric Jackola (sp?) nicely had it filled to tje correct level! Soun...

    Dealer Response

    Thanks for the feedback, Paull Russell. We strive to provide excellent service to our customers at Coggin Mercedes Benz. Todd Seth, General Manager


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    I was having a problem reading the oil level on the dip stick of my 350 engine. Eric Jackola (sp?) nicely had it filled to tje correct level! Sounds obvous! There are a lot of good things to say about your service. One thing you may not appreciate is showing customers how clean your shop is. I used to work in the machine tool industry. Clean floors were vital to avoid dirt damaging bearings. Your floors are immaculate!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the feedback, Paull Russell. We strive to provide excellent service to our customers at Coggin Mercedes Benz. Todd Seth, General Manager


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  • Past dealings with Coggins

    Pat and I have bought several cars from Coggins over the last few years. The deals were reasonable, and the service on them was impeccable. We bou...

    Dealer Response

    Thanks for the feedback, Tom Piacentino. We strive to provide excellent service to our customers at Mercedes-Benz of Ft. Pierce. Todd Seth, Genera...


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    Pat and I have bought several cars from Coggins over the last few years. The deals were reasonable, and the service on them was impeccable. We bought all of them through Mark Humphrey. Reasons: - He is always pleasant and informative. - He "knows" what he is selling. - He is a kind sort of guy. Pat was in an accident recently. When I arrived at the scene and after making the normal emergency contacts, I called Mark. I wanted to make sure we would do the right things re body shop,etc. Mark has become a good reliable friend in our car world!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the feedback, Tom Piacentino. We strive to provide excellent service to our customers at Mercedes-Benz of Ft. Pierce. Todd Seth, General Manager


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  • True Professional
    January 12, 2017

    I purchased my second Mercedes from Mark Humphrey after months of indecision as to which one was best for me. He kept me abreast of all the differ...

    Mercedes-Benz of Ft. Pierce

    I'm thrilled to hear you had such a pleasurable experience during your last visit. Please let me know if you need anything else or have any questi...


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    I purchased my second Mercedes from Mark Humphrey after months of indecision as to which one was best for me. He kept me abreast of all the different models and the features I wanted. It was nice knowing that he wasn't out to sell me the more expensive one, just the one that I would be happy with.

    Does recommend this dealer
    Mercedes-Benz of Ft. Pierce

    I'm thrilled to hear you had such a pleasurable experience during your last visit. Please let me know if you need anything else or have any questions in the future. Todd Seth, General Manager


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  • very disappointed with the poor service

    Last week, I purchased a 2006 BMW convertible from the dealership, as is. My first question to the sales manager was whether the car had been th...

    Dealer Response

    David, thank you for taking the time out to write a review about your experience. I am so sorry that it was a negative one. Providing a great cust...


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    Last week, I purchased a 2006 BMW convertible from the dealership, as is. My first question to the sales manager was whether the car had been through their shop. He stated yes. They permitted me to take it to my own shop for an inspection, and were very cooperative. My mechanic found a serious leak that was spraying oil over the engine. We agreed to have my mechanic repair the auto, and reduced the purchase price accordingly. We signed the paperwork on Nov 26, the dealer was paid on Nov 28, and the salesman was to deliver the title to my home later that day. As of Dec 1, no title and no phone call. I called two times, left messages, still no response. On my third attempt, I insisted on a return call from the sales department within the hour, or I wanted a response from the general manager. Within ten minutes Jason, a sales rep, called to say they had the title and I could pick it up at their Fort Pierce location. This experience was both frustrating and lacking the professionalism one would expect from a premium dealership.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    David, thank you for taking the time out to write a review about your experience. I am so sorry that it was a negative one. Providing a great customer service and sales experience to our customers is our top priority. I would like to hear more about your visit, so please contact me at 772-617-4529, so that we can discuss where we went wrong and gain that trust back. Todd Seth, General Manager


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  • Benz C250
    November 28, 2016

    Jeremy provided me with world class service on my new Mercedes Benz C250 Turbo. Upon filling my car with E85 my check engine light went on. Jeremy...

    Mercedes-Benz of Ft. Pierce

    We're glad to have the opportunity to service your vehicle and look forward to working with you again soon. Todd Seth, General Manager


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    Jeremy provided me with world class service on my new Mercedes Benz C250 Turbo. Upon filling my car with E85 my check engine light went on. Jeremy was quick to assist me and get my Benz up in running in no time flat. Thanks Jeremy,your the best!!!

    Does recommend this dealer
    Came in for service or repair
    Mercedes-Benz of Ft. Pierce

    We're glad to have the opportunity to service your vehicle and look forward to working with you again soon. Todd Seth, General Manager


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  • Michelle and MB Ft. Pierce Team is the best!
    November 22, 2016

    To Michelle and Team - I wanted to take time and write this review that we really appreciate your help in working with us to find the right car. ...

    Mercedes-Benz of Ft. Pierce

    Thank you for taking the time out to write this review of Mercedes-Benz of Ft. Pierce! I'm so glad we had the opportunity to work with you and pro...


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    To Michelle and Team - I wanted to take time and write this review that we really appreciate your help in working with us to find the right car. You have great patience and are very professional in your customer service. You worked with me for over a month until our expectations were met. This is our biggest purchase over phone!!! :) Thanks a lot for your help. Hope to see you at sometimes and say hello and thanks personally. P.S: We love the MB GLC 300 and are enjoying the ride. Thanks & Regards, VB and Yogini Joshi Orlando

    Does recommend this dealer
    Mercedes-Benz of Ft. Pierce

    Thank you for taking the time out to write this review of Mercedes-Benz of Ft. Pierce! I'm so glad we had the opportunity to work with you and provide such great customer service on our behalf. Please do come back to see us for any of your car needs! Best, Todd Seth, General Manager


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  • Great service and great cars!
    November 8, 2016

    I have leased 3 new Mercedes' and purchased 3 used cars from this dealership. George Strachan has been my salesperson for all of these over the p...

    Mercedes-Benz of Ft. Pierce

    Steven, thank you for your five star review of Mercedes Benz of Ft. Pierce. I'm thrilled to hear you had such a pleasurable experience during your...


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    I have leased 3 new Mercedes' and purchased 3 used cars from this dealership. George Strachan has been my salesperson for all of these over the past 5 years and Chris Kafka has been my service advisor. These gentlemen along with the other staff at Mercedes of Fort Pierce have made me a big fan. Personal service and reliable people make this dealership a great car buying experience.

    Does recommend this dealer
    Mercedes-Benz of Ft. Pierce

    Steven, thank you for your five star review of Mercedes Benz of Ft. Pierce. I'm thrilled to hear you had such a pleasurable experience during your last visit. Please let me know if you need anything else or have any questions in the future. Todd Seth, General Manager


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  • Long Time Customers of Mercedes of Fort Pierce

    Pat and I have bought several cars from Coggins over a number of years. Mark Humphrey has made each purchase a pleasure. He knows what he is selli...

    Dealer Response

    Tom & Pat, thank you for your review of Mercedes-Benz of Ft. Pierce. We value you as customers and appreciate your loyalty to our dealership. We l...


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    Pat and I have bought several cars from Coggins over a number of years. Mark Humphrey has made each purchase a pleasure. He knows what he is selling and how to explain it to his customers! He has become a friend!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tom & Pat, thank you for your review of Mercedes-Benz of Ft. Pierce. We value you as customers and appreciate your loyalty to our dealership. We look forward to assisting you in the future. Todd Seth, General Manager


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  • Customer Review

    I have purchased a number of Mercedes from Mercedes-Benz of Fort Pierce and recommended many customers over the past 15 years. In doing so, I have...

    Dealer Response

    Thank you for your review of Mercedes-Benz of Ft. Pierce. I am pleased that you are a faithful and loyal customer to our dealership. We value you ...


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    I have purchased a number of Mercedes from Mercedes-Benz of Fort Pierce and recommended many customers over the past 15 years. In doing so, I have worked with and also directed a new customer to Mr. Mark Humphrey who has always been professional and a pleasure to work with during the sales process. In fact, Mark and I are currently working on a new vehicle for my wife.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your review of Mercedes-Benz of Ft. Pierce. I am pleased that you are a faithful and loyal customer to our dealership. We value you and appreciate your business. We look forward to assisting you in the future. Todd Seth, General Manager


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  • Excessive Service Charges

    Excessive Service Charges. Tried to overcharge. Bill was not as agreed to.

    Dealer Response

    Charles, Thank you for notifying me of your experience with us. Our goal is to provide every customer with an excellent dealership experience so...


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    Excessive Service Charges. Tried to overcharge. Bill was not as agreed to.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Charles, Thank you for notifying me of your experience with us. Our goal is to provide every customer with an excellent dealership experience so I would greatly appreciate the opportunity to speak with you so that we may work together to review and resolve your issue. Please contact me directly at 772-617-4529. Todd Seth General Manager


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