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Reviews

Average Ratings

3.2
37 lifetime reviews. Includes reviews of Sunrise Ford from DealerRater.com
  • Mechanics in need of tire rotation 101

    Went in for basic oil change and tire rotation. First, fluids were not even checked, second; driving to work the next day light comes on for low t...


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    Went in for basic oil change and tire rotation. First, fluids were not even checked, second; driving to work the next day light comes on for low tire pressure. Turns out, nothing wrong with tires, mechanic took out 10lbs of air from each tire...didn't read the tire for pressure, read the inside of door....tire 101....always read the tire not the door; many people replace factory with high profile...happy I could teach them something, won't be back; don't have the time to pay and then check to see if work was right...besides, bad attitudes; could be it was a girl teaching them tires 101...

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Oil Change/Maintenance Bad Service
    January 7, 2017

    We have a fairly New 2015 F150 with just over 20,000 miles on it. We brought our truck in for an oil change, tire rotation and a vibration in the...


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    We have a fairly New 2015 F150 with just over 20,000 miles on it. We brought our truck in for an oil change, tire rotation and a vibration in the brake system. Upon inspection From their mechanics they said that the rear rotors needed to be cut. The vibration can be felt In the steering wheel and is clearly in the front of the vehicle and not in the back. When we received our truck back there was oil all over the place under the hood and on the right front fender. We wiped the oil off and there was scratches in the paint on the right front fender also. We spoke to the service advisor and he said that they dont use anythingin the shop that would scrath thw truck and that the oil everywhere was a simple fix, he offered no fix for anything we mentioned to him and had a bad attitude. We left and decided we would go back on Monday to speak to the manager as he stated there wasn't a manager yhere on Saturdays. After arriving home and inspecting the truck further there was a lug nut missing from the right front tire. If this is the customer service you provide it is HORRIBLE!!! Not Happy at all!

    Does not recommend this dealer
    Came in for service or repair

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  • Great overall experience
    June 27, 2016

    Sean my salesman displayed great patience. No pressure was put on me after four or more hours. I, was tough. Would recommend any and all go see Se...


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    Sean my salesman displayed great patience. No pressure was put on me after four or more hours. I, was tough. Would recommend any and all go see Sean at Sunrise Ford you won't regret it. PS the 5 star rating for price isn't working. I vote 10 stars. Regarding community involvement The owner's go out of there way to help a lot of local folks as well as community involvement

    Does recommend this dealer

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  • Phone Service Question.
    May 11, 2016

    Talked to Ron in service about a brake problem and he was very friendly and Professional and a great help to me on a brake problem I am having.ab...


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    Talked to Ron in service about a brake problem and he was very friendly and Professional and a great help to me on a brake problem I am having.about bleeding the air out of the system on ABS brakes , which I have never worked on , so I will try what he said and hopefully the problem will be solved.. Thanks Ron , you and the entire service group at Sun Rise Ford in Fort Pierce , FL have been GREAT..... It is a pleasure to do business with you all.

    Does recommend this dealer
    Came in for service or repair

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  • Will never go back again!
    March 18, 2016

    They tried to lowball us on our trade, kept trying to get slot of money down, wouldn't negotiate on their car. Second time here and last time. We ...


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    They tried to lowball us on our trade, kept trying to get slot of money down, wouldn't negotiate on their car. Second time here and last time. We bought our car at Mullinax Ford where we were treated with respect. All they cared about was moving their car...Terrible sales Sept and management.....

    Does not recommend this dealer

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  • Services. On a 2016 250 pickup truck
    March 16, 2016

    I am a life long resident of fort Pierce and have known the Sneeds along time . I have bought a few cars and truck from sunrise ford over the yea...


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    I am a life long resident of fort Pierce and have known the Sneeds along time . I have bought a few cars and truck from sunrise ford over the years. But as the past week I think your service manger needs a aditude Adjustment he must think women are dumb or stupid and to be walk on like dirt! I worked in the public for quite a few years and I was told by my boss that the only one who could tell the customer or get in there face was the owner of the store or company. So I am going to say this I DON'T think I will buying a car or truck from your dealership anymore! Have bought my last one . Have had enought run in with service mangers, sales mangersto last me alive time Yours M.C.T. Ptalbot575@aol.com. Cell phone 201-8784

    Does not recommend this dealer
    Came in for service or repair

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  • Quick result ion of my issue
    March 8, 2016

    The tray that protects the bottom of the engine came loose and was dragging on the ground. I may have hit something on the freeway that dislodged ...


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    The tray that protects the bottom of the engine came loose and was dragging on the ground. I may have hit something on the freeway that dislodged the tray. Anyway I show up at 7am with no appointment at Sunrise Ford and I am met by Jorge Barreto Ford consultant. Jorge attached the tray within a few mins and did not charge me. Great service, great response time and an overall positive impression on brand Ford. Because of Jorge and my experience with my Escape, I will be buying another Ford one day! Great dealership!

    Does recommend this dealer
    Came in for service or repair

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  • Taking care of your Ford Vehicle

    Sunrise Ford is the place to take your vehicle. The service is excellent . The people working at the service department are polite and know how to...


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    Sunrise Ford is the place to take your vehicle. The service is excellent . The people working at the service department are polite and know how to get the job done right..I recomend taking your vehicle there . Hal Porter a satisfied customer!!!!!!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Ford F 150

    Took our ford F 150 in for oil change and tire rotation. We were happy with the service and work was completed in a reasonable amount of time.


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    Took our ford F 150 in for oil change and tire rotation. We were happy with the service and work was completed in a reasonable amount of time.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • My service.
    December 15, 2015

    Sunrise Ford in Ft Pierce has never disappointed me when it comes to servicing my 2005 FX4 . The service department is top of the line.


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    Sunrise Ford in Ft Pierce has never disappointed me when it comes to servicing my 2005 FX4 . The service department is top of the line.

    Does recommend this dealer
    Came in for service or repair

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