Sames Ford Nissan Kingsville

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
158 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    September 17, 2019

    I WOULD NOT RECOMMEND THIS DEALER TO ANYONE. I SPOKE WITH VANESSA GARCIA ON 9/13/19 ABOUT A USED VEHICLE. WE AGREED ON PRICE AND I TURNED IN CREDIT APP.... LATER THAT EVENING I TOOK VEHICLE FOR TEST DRIVE AND WAS HANDED OFF TO ANOTHER SALES ASSOC. ABEL SALINAS. I LEFT MR. SALINAS WITH AN AGREEMENT TO PURCHASE THE CAR. MR. SALINAS STATED HE WOULD CALL WHEN HE HEARD BACK FROM SALES MANAGER ON FINANCING. I CHECKED WITH MR. SALINAS SAT. MORNING AT 10:59 AND HE STATED IN TEXT MESSAGE THAT HE TURNED IN THE PAPERWORK. NEVER HEARD FROM HIM AFTER THAT. I EMAILED VANESSA ON MONDAY AND TUESDAY. ON TUESDAY AT 9:31 IN THE A.M. SHE STATED THAT THE VEHICLE WAS SOLD TO SOMEONE ELSE NOW AND WANTED TO KNOW IF I WAS INTERESTED IN ANOTHER VEHICLE. REALLY....NO WAY!! THERE ARE PLENTY OF OTHER DEALERS...BEWARE OF THE SAMES FORD/NISSAN IN KINGSVILLE.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    John, thank you for taking the time to bring this unfortunate situation to our attention. We would appreciate the opportunity to discuss the details o...f this situation so we can determine how we can assist you. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (361) 592-2661 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

  • 5.0 out of 5
    May 27, 2019

    great pricing, quick, friendly and dependable service. The free coffee was also good

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Dale Wolter, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information ...about your recent visit. Take care!

  • July 31, 2017

    I am completely satisfied with my purchase. I will be back for my next vehicle

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback, it is important to us that we practice what we preach. Thank you again for making Sames your choice. Tom Grover GM

  • 5.0 out of 5
    January 10, 2019

    Service department does excellent work. They take the time to make sure their work is done right and at good cost. I wouldnt call them cheap, but certainly... not expensive. You get what you pay for, if not more.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 4, 2019

    Had one of the best vehicle service experiences at Sames Ford in Kingsville. Great service and fantastic customer service. I will definitely be going back.... Definitely recommend!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 3, 2019

    The service was great. I had "the works" done....glad I did as I found out I needed a new battery, when I was just thinking my oil needed changing! Pays... to go for a little more checking out of everything!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 3, 2019

    Stephanie took great care of my trade in process. I told exactly what I wanted and she got everything ready to sign. Definitely worth the drive from McAllen!!... Thank you, Steph!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    January 3, 2019

    My sales person Pual was very helpful.. the team work with me. I hope to buy again in the future from them. I liked the color they had on site.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    December 31, 2018

    Jesse Canales was awesome. Explained everything about the truck. Sakes Ford employees did an awesome job from phone calls to in house visits. Will definitely... go back for future purchases

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    December 30, 2018

    Just traded 2017 F250 for a 2018 F250. Overall experience was very good, trade wise and new vehicle price wise. My business has purchased several vehicles... from Stepahnie over the last few years.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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