Reviews

Average Ratings

5.0
22 lifetime reviews.
  • Unexpected trip

    Road trip came up unexpectedly a needed tires installed immediately. Julie offered 2 tires that were in stock and picked the car up later the same...


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    Road trip came up unexpectedly a needed tires installed immediately. Julie offered 2 tires that were in stock and picked the car up later the same day.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Warrant work

    Went in for some warranty work it was handled very well.


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    Went in for some warranty work it was handled very well.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • My feet hurt.

    As usual, I just dropped in when I needed service, and you accommodated me well. I am willing to wait, but your people wasted no time in getting m...

    Dealer Response

    Robert, your positive review means a lot to us and we?re happy we could help you! It's great to see that our team was able to accommodate you on s...


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    As usual, I just dropped in when I needed service, and you accommodated me well. I am willing to wait, but your people wasted no time in getting me out as soon as possible. Was it my breath? Constructive criticism. Get a Keureg machine. It may SEEM like an additional expense, but once you tell customers that they can bring their own pods and enjoy the same coffee or tea that they do at home, I think the cost will be relative, and you can dispense pods in a vending machine. After all, I see a pot of mystery coffee going to waste every time I visit you. Just a thought.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Robert, your positive review means a lot to us and we?re happy we could help you! It's great to see that our team was able to accommodate you on such short notice. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!


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  • Review Title

    Very helpful , friendly, .and I do not appreciate having to write a minimum of fifty characters


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    Very helpful , friendly, .and I do not appreciate having to write a minimum of fifty characters

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Keeping my old Explorer going strong

    My '06 Explorer is getting on in years and miles, and Velde Ford takes great care of it -- making sure that if anything is about to break, I know ...

    Dealer Response

    Anthony, we're happy we can help keep your Explorer running great! Thanks for putting your trust in our business!


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    My '06 Explorer is getting on in years and miles, and Velde Ford takes great care of it -- making sure that if anything is about to break, I know about it before it strands me ... and at the same time, telling me when, despite its age, I don't need to spend money to fix something that has lots of life left. I trust them completely.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Anthony, we're happy we can help keep your Explorer running great! Thanks for putting your trust in our business!


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  • Great service

    Excellent service. Julie could not have been nicer or more professional.

    Dealer Response

    Robert, we really appreciate your review! Thanks for letting us know what a great job Julie did for you!


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    Excellent service. Julie could not have been nicer or more professional.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Robert, we really appreciate your review! Thanks for letting us know what a great job Julie did for you!


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  • Oil Change

    Very friendly help, Julie was great, explained everything and we discussed the needs for the next service call.


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    Very friendly help, Julie was great, explained everything and we discussed the needs for the next service call.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • My Edge

    My service was hassle-free; I was in and out quickly!


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    My service was hassle-free; I was in and out quickly!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Velde Service

    Excellent service! Courteous and very helpful service advisers.

    Dealer Response

    Reviews like yours provide encouraging feedback. Check our social media pages to stay in the loop on product news and updates so we can help you a...


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    Excellent service! Courteous and very helpful service advisers.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Reviews like yours provide encouraging feedback. Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!


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  • 2016 Ford Mustang A/C repaired

    Very good customer service. Had my car repaired very quickly.

    Dealer Response

    Suzanne, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!


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    Very good customer service. Had my car repaired very quickly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Suzanne, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!


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