My experience at Velde has always been very satisfying. It's always quick & complete.
David, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we... will be more than happy to assist you! Safe travels!
Even though my Explorer is 12 years old now, they keep it in tip-top shape!
We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!
I am always pleased with the service I receive at Velde Ford
Windows failed to go down and the broken wire was found and replaced. Dennis was very helpful
Prompt service. Although not a problem, I had made my appointment online. It told me Dennis would be my service rep but when I got there, since I wa...s just getting The Works, I was redirected to the fast lane (or whatever it is called). Not a problem, just a little confusing.
The service department did their job well. WHAT MORE CAN i ASK OF THEM.
Kenneth, your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you...! Safe travels!
Annette was one of the best sales people I have had the pleasure of dealing with. Wish they were all like her.
My car was in for its 70,000 mile checkup on Monday. Starting the car on Tuesday it hesitated but started. Tried to start the car on Wed. and had a... dead battery. Had to call road service. You would think that a weak battery would have showed up on Monday when they did the oil change and checkup wouldn't you.? Battery was still under warranty so Velde replaced it free of charge on Wed.
We really appreciate your feedback, James. We are glad we could resolve this issue and get your battery replaced. Please let us know if there is ever ...anything else we can do for you. Safe travels!
Top notch customer service. Always a pleasure to deal with.
Dezso, thank you for writing this fantastic review and giving our dealership such a high star rating! At Velde Ford, we value our customers and we loo...k forward to seeing you on your next visit. Take care!
Road trip came up unexpectedly a needed tires installed immediately. Julie offered 2 tires that were in stock and picked the car up later the same day....