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Reviews

Average Ratings

4.8
13 lifetime reviews.
  • Great place great people.

    Thanks for a great buying experience. I want to thank Ned Long and Robert Gomez these guys will certainly take care of you. A hassle free buying e...


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    Thanks for a great buying experience. I want to thank Ned Long and Robert Gomez these guys will certainly take care of you. A hassle free buying experience is what I look for, and that is exactly what you get with both of these guys. Anywhere in the Alice area you will not go wrong with Bowden Ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • TIME CONSUMING

    Took in the company truck to get an oil change. Figured it would be in and out type of thing. Came out taking a long time. Sat there waiting for a...

    Dealer Response

    Luis, I would like to apologize for your inconvenience while you waited on your vehicle to be serviced. We feel that customer communication is ve...


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    Took in the company truck to get an oil change. Figured it would be in and out type of thing. Came out taking a long time. Sat there waiting for an extra 45 min after it should have been completed after from what from the service advisor, Jessica told me. Didn't receive an apology for having to wait so long. i wasn't checked upon to see if i was comfortable. in my opinion the customer should be given some attention and check on if things are alright with their stay. i asked if i could have a ride and for them to call me whenever it was ready , just as the person ahead of me requested, but somehow i didn't receive that privilege. Wasn't able to receive the free alignment check (was no apology for the inconvenience). Overall there was very poor communication skills from the service department and a long wait.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Luis, I would like to apologize for your inconvenience while you waited on your vehicle to be serviced. We feel that customer communication is very important and we have talked about making improvements moving forward. Customer satisfaction is priority and we appreciate your feedback. We invite you to come back and let us make your next experience a pleasurable one. Thank you, Omar Silva Service Manager


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  • Perez 2016 Fusion

    Came in to look at possibly trading in our vehicle and left with a new one thanks to Jason "Bear" Trevino. Awesome customer service, got everythin...

    Dealer Response

    I apologize for the delayed response. We appreciate the opportunity to help you get into your vehicle. Please let us know if there is anything els...


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    Came in to look at possibly trading in our vehicle and left with a new one thanks to Jason "Bear" Trevino. Awesome customer service, got everything done fast & completely satisfied with everything that they had to offer on purchase. Would really recommend you talking to him for a purchase!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I apologize for the delayed response. We appreciate the opportunity to help you get into your vehicle. Please let us know if there is anything else we can do for you, your family, or your friends.


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  • Jason really pulled through!!!!

    Came in to just look but couldn't pass up the great work Jason did for me. Thanks for my Christmas present Jason!!!!!

    Dealer Response

    We are appreciative you kept your business local. We understand that you can choose to buy anywhere, and we strive to serve our local residents an...


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    Came in to just look but couldn't pass up the great work Jason did for me. Thanks for my Christmas present Jason!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are appreciative you kept your business local. We understand that you can choose to buy anywhere, and we strive to serve our local residents and those of the surrounding areas with not just a great deal, but a great experience to go along with it. Thank again.


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  • Great Place To Get a Vehicle Ms. KP is Awesome!!

    Shopping at Bowden was truly a great experience!! Ms KP Did everything in her power to get us the best deal. They also did a great job on my trade...

    Dealer Response

    We are very pleased that you are completely satisfied with the service you received here at Bowden Ford. We will do what we can to make the car bu...


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    Shopping at Bowden was truly a great experience!! Ms KP Did everything in her power to get us the best deal. They also did a great job on my trade in value! When it was all said and done they even had to give me a little more than what they had originally were going to give me for my trade in! I am an out of state buyer and they even sent my paperwork on their dime back to my Credit Union! I gave them an out the door price and some other request and they met them!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very pleased that you are completely satisfied with the service you received here at Bowden Ford. We will do what we can to make the car buying experience here one to enjoy. Thanks for your business, it is greatly appreciated.


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  • Worth your time

    they worked hard to get the deal done. you will be satisfied with Bowden ford dealership!!!

    Dealer Response

    We appreciate your feedback. We understand we have to provide great customer service given our location. Whatever it takes is what we will do at B...


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    they worked hard to get the deal done. you will be satisfied with Bowden ford dealership!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback. We understand we have to provide great customer service given our location. Whatever it takes is what we will do at Bowden Ford.


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  • ford f150 4x4 4 door

    KP is an excellent sales consultant. Worked very well around my schedule, and I didn't have to wait long at all to get answers to my questions via...

    Dealer Response

    Ryan, Bowden Ford would like to thank you for choosing us to do business with. We do our best to make sure that not only do customers get a great ...


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    KP is an excellent sales consultant. Worked very well around my schedule, and I didn't have to wait long at all to get answers to my questions via text/email. If you are in need of a vehicle, do not hesitate to get in touch with her! Thanks KP!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ryan, Bowden Ford would like to thank you for choosing us to do business with. We do our best to make sure that not only do customers get a great deal, but an experience they can be pleased with. K P strives for that everyday as well. Contact K P or management when you need anything in the future.


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  • Ford-F250 King Ranch

    I traveled 850 miles from Albuquerque, New Mexico to do business here at Bowden Ford because of the quality of customer service. I'm a GM for a la...

    Dealer Response

    Justin we are beyond appreciative that you not only traveled that distance to do business here, but you are completely satisfied with the service ...


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    I traveled 850 miles from Albuquerque, New Mexico to do business here at Bowden Ford because of the quality of customer service. I'm a GM for a large retail business with over 20 salespeople working under me and I can attest that my salesman "Bear" was TOP notch.. You can count on my next Ford purchase being here at Bowden... THANKS GUYS!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Justin we are beyond appreciative that you not only traveled that distance to do business here, but you are completely satisfied with the service you received. Please do not hesitate to contact us for anything you may need in the future.


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  • F150 Black Ops

    KP and Omar worked many hours to get me what I need and at the price I needed. They are honest and good people. I have worked with Omar for years ...

    Dealer Response

    We are glad that you are completely satisfied with your vehicle and the service we provide. It is our goal to make sure our customers are happy wi...


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    KP and Omar worked many hours to get me what I need and at the price I needed. They are honest and good people. I have worked with Omar for years and will continue buying from him... He is a stand up guy and never lets me down. KP explained the vehicle functions to me and made sure I understood them before she left.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad that you are completely satisfied with your vehicle and the service we provide. It is our goal to make sure our customers are happy with their experience here at Bowden Ford.


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  • MUSTANG

    Everyone was very helpful, AWESOME EXPERIENCE,WILL SHOP HERE AGAIN

    Dealer Response

    David, we appreciate your business and definitely look forward to helping you in the future!


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    Everyone was very helpful, AWESOME EXPERIENCE,WILL SHOP HERE AGAIN

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, we appreciate your business and definitely look forward to helping you in the future!


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