Thunder Chrysler Dodge Jeep Ram

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Reviews

Average Ratings

4.9
61 lifetime reviews. Includes reviews of Thunder Chrysler Dodge Jeep Ram from DealerRater.com
  • Thanks for making it so easy and fun to buy a Jeep

    Couldn't be happier with our experience at Thunder CDJR and Eric. We drove over an hour and it was well worth the trip. Eric was fantastic, this w...

    Dealer Response

    Thank you for the wonderful review and becoming a part of the Thunder Chrysler Family!


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    Couldn't be happier with our experience at Thunder CDJR and Eric. We drove over an hour and it was well worth the trip. Eric was fantastic, this was truly a pleasant and fun buying experience. This dealership is fair with their pricing and with your trade. If you are in the market for a new or used vehicle, go to Thunder, you won't be disappointed. Thanks again Eric, I love my Jeep!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the wonderful review and becoming a part of the Thunder Chrysler Family!


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  • Truly Amazng Service and Friendly People
    June 22, 2017

    Well I went to the lot just wanting to check out what I saw online I was not planning to buy a new car today. Wayne was so attentive and helpful h...


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    Well I went to the lot just wanting to check out what I saw online I was not planning to buy a new car today. Wayne was so attentive and helpful he stuck in our price range and gave us exactly what we were looking for. We got an amazing deal on my trade in. I was struggling to find a buy I could afford while Also paying for College. They really helped us get an amazing deal that I couldn't refuse today. We have been customers at this dealership for a while and we will keep coming back!

    Does recommend this dealer

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  • Highly Recommend
    June 15, 2017

    Excellent buying experience with Wayne. Immediately pulled the car i was interested in, under cover as it was raining, so I didn't have to walk ...


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    Excellent buying experience with Wayne. Immediately pulled the car i was interested in, under cover as it was raining, so I didn't have to walk out to their lot. Wayne was extremely knowledgeable regarding the features of the vehicle and offered a test drive. The rest of the buying experience was very pleasant, no pressure fro Wayne or Saul in their finance department.

    Does recommend this dealer

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  • Top Notch experience at Thunder..
    June 2, 2017

    Great FIRST experience with this dealership. The customer service from every level was superior. Finally a dealership with respect and compassion....


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    Great FIRST experience with this dealership. The customer service from every level was superior. Finally a dealership with respect and compassion.. Job well done Brian Fishburn and Bruce Sadler.

    Does recommend this dealer

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  • Expectation met
    May 28, 2017

    It was a great experience. It took some time and there are things that can be worked out to make this an even better experience but the sales pers...


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    It was a great experience. It took some time and there are things that can be worked out to make this an even better experience but the sales person and the financing agent were really friendly compared to the last experience I had. That is the fundation to greatness.

    Does recommend this dealer

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  • Great poeple, selection, and price!
    May 24, 2017

    We came to this dealership from out of town searching for a great deal and we found it. The sales people were nice and did not use high pressure t...


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    We came to this dealership from out of town searching for a great deal and we found it. The sales people were nice and did not use high pressure techniques. The whole experience was fantastic. We would recommend this dealership to anyone.

    Does recommend this dealer

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  • We were in a pinch
    May 22, 2017

    Very nice experience. Brian helped us through a rough time. I didn't feel that we were being taken advantage of due to our situation. Shout out t...


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    Very nice experience. Brian helped us through a rough time. I didn't feel that we were being taken advantage of due to our situation. Shout out to the service department for being honest about what it would have cost to repair the vehicle we brought in. THX EVERYONE😎

    Does recommend this dealer

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  • Follow through and do what they say they are going to do
    May 21, 2017

    I had choices from many Dealers but Thunder was one of the few to follow up consistently on sales questions and make the sales process seamless. ...


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    I had choices from many Dealers but Thunder was one of the few to follow up consistently on sales questions and make the sales process seamless. No hidden agendas, no shady sales tactics. Price better than most. All promises met and follow up after sale. Wayne was great to deal with.

    Does recommend this dealer

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  • Efficiency of Service

    My experience with the Thunder Chrysler Dealership Bartow, FL. was very disappointing to say the least. When my part came in, nobody called me to ...

    Dealer Response

    We are very sorry for your experience, we strive to take care of our customers better. Please reach out to our Operations manager Tony Smith as I'...


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    My experience with the Thunder Chrysler Dealership Bartow, FL. was very disappointing to say the least. When my part came in, nobody called me to let me know it arrived. I had to go and ask, in order to find out. I then had to make an appointment. I came in 15 min early for the appointment, and was told to have a seat inside. After an hour I went out and asked the Rep outside "How much longer will it take?" and he said, "I'll check". Five min later he drove my vehicle up. I believe I would still be there, had I not gone out to the Rep and ask him. No one tells you, YOU have to check. As for the Facilities, I don't enjoy having to watch a TV program I don't like. I was the only one there in the waiting room, and I couldn't turn off the TV, nor change the channel nor turn it off. That was really the only thing negative about the facilities.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are very sorry for your experience, we strive to take care of our customers better. Please reach out to our Operations manager Tony Smith as I'm quite sure he would like to discuss this with you.


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  • Awesome!
    May 8, 2017

    I do not like to pull up at any dealership and see salesmen just waiting to help someone. This was the 3rd visit to buy another car. We have bough...


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    I do not like to pull up at any dealership and see salesmen just waiting to help someone. This was the 3rd visit to buy another car. We have bought a Dart, Ram Truck Sports Edition and Charger. Everyone we dealt with was very professional, since this was our 3rd purchase we know Brian Fishburn well and he knows us. We will continue to buy from them, and we love that new Charger.

    Does recommend this dealer

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