Aransas Autoplex Superstore

Always timely, and friendly..excellent customer service and the mechanics sometimes come out and explain things.

Good service. Took a little longer than expected but that's ok You guys are great!

It was easy and convenient. They took care of me really quick Did not have to wait very long and I would recommend others for the service

Booked two appointments for a sensor and other work to be done and never got sensor looked at because the person I talked to didn’t put down for sensor to get looked at . Never again will I do business there .

Ashley has always been my service advisor since around 2015. He always make's sure that mechanics do their job correctly and doesn't add things to my bill unless necessary. He cares about his customers.

awesome staff, did me fair on my purchases of two , car and truck. Jessie, Joe care about doing a good job with their customers.

We had our 2024 Silverado in to repair the same issue with the transmission for the second time. The last time we had issues with rental cars not being authorized during the time the parts were received and the time they worked on the truck, When I complained about it, they authorized a loaner from them for no charge. Of course, the truck was ready for pick up the next day. This time when asked about getting a rental AND keeping it between the time the parts were in hand when the truck was done, we were told we could have a rental and Aransas Autoplex would cover 100% of the cost. The paperwork I have in hand even says for the rental, Direct Bill 100%. So, 22 days later when we drop off the rental and pick up the truck, we get charged a deductible of $140.12. Now that can’t be a deductible on the warranty repair, so I am guessing that is a deductible for the rental. As I dig deeper, I see Enterprise billed Autoplex $968.00 and $39.38 Vehicle License Fee (Vlf) and Motor Vehicle Rental Tax of $100.74. The latter two total the $140.12. SO HOW IS THAT COVERED 100%? The paperwork my wife picked up when she got the truck said mileage out 19485, except the odometer said 19501 when she got in it. Did they take it for lunch? If that was after test driving it, put the correct mileage on the paperwork. No sense putting a mileage out reading until you know the truck is working correctly. And I should mention that the running board and what I would refer to as the B Pillar on the driver’s door were covered with oily residue and hand prints. The door had oil inside and out. I'm debating on recommending or not. Return text messaging was slow, but because I know we aren't the only customers they have, I'll recommend for now.

Great experience, friendly employees To set appointment was quick and easy online. I was quickly checked in on arrival and service was quickly done.

Work done as expected and people were friendly Facilities were clean Coffee was good and so was hot chocolate

Quick, fast expert service. They took care of both of my cars and did it professionally and quickly.