Brandon Ford

(4.7) 1654 reviews

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4.7
1654 lifetime reviews. Includes reviews of Brandon Ford from DealerRater.com
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  • Great place to buy your next car!!

    My salesman was Luis Olmeda. He was great!! Very professional and friendly. He knows how to do his job. We went for a car and we went out with two.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Indira! Luis will appreciate the personal mention and we are so pleased that we not only found you one car you loved, but TWO! Stop back to

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    see us at any time :)


  • Double ripoff

    When an average person deals with a car salesman we expect to be taken advantage of on the purchase price OR trade value. Brandon try's to rip us off

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    on both ends! Personally I'd never do business with this dealer especially when there are several other Ford dealers nearby. If you're trading a car I strongly suggest you check the Kelly Blue Book value yourself BEFORE trying to do business with this dealer. Then go elsewhere. As an RVer I???ve used Ford dealers all over the United States and have never witnessed the intentional deceit observed at Brandon.

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    Does not recommend this dealer
    Brandon Ford

    I'm sorry that your experience here during your recent sales inquiry did not meet your expectations and I'd love the opportunity to hear more about th

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    is matter. Please give me a call at your earliest convenience. Thank you, Nikki Bredwell (CRM)


  • Great experience

    Tommy was extremely professional and easy to work with. He helped us find the perfect car for our family within a budget we could afford. The entire p

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    rocess was easy and we are loving our new car. We will definitely we using Ford in the future.

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    Does recommend this dealer
    Brandon Ford

    Hello Chris, Tommy is fantastic, isn't he? We agree with you and are so pleased to hear that he was able to give you such great customer care during

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    your most recent vehicle purchase. Please don't hesitate to contact him or us if you have any questions or concerns. Thank you for being a part of the Brandon Ford family. Thank you, Nikki Bredwell


  • Great experience

    Rick was very professional and friendly. I immediately felt at ease during out initial conversation and the entire experience felt unrushed and unpres

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    sured. He did a great job of explaining the available options related to my pre-owned vehicle purchase and worked with the dealership to get me a better price on the car. I would absolutely recommend Rick Bosso at Brandon Ford to any/all family members and friends looking for a new or used Ford vehicle in the future.

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    Does recommend this dealer
    Brandon Ford

    Hello TJ, It's always great news to us when one of our customers is pleased with the purchase of their vehicle but we are truly excited when someone t

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    akes the time to give such kind words. I know that Rick will be happy to know that you did that and please call us with any further questions or concerns that you may have. Thanks, Nikki Bredwell


  • Best Car Buying Experience Ever

    I am so grateful and pleased with the courteous and diligent expertise Brandon Ford maintained during my recent purchase of a beautiful 2017 certified

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    pre-owned Mustang econoboost convertible. I have never felt as confident during such a serious buy as I did with this team, or as safe as I do in this charming and powerful vehicle. From the warm staff welcome as soon as i arrived, to the swift review and submittal of all paperwork, to the kind handshake and transfer of ownership, I was blown away and highly recommend considering this business when investing in a new vehicle. They perform with the utmost professionalism and honesty, working hard to fulfill your aspirations while making sure to keep your budget on track. Top dollar for my trade in, too! Chris went above and beyond to secure a solid interest rate, while Gabriel was able to locate and deliver my exact vehicle of choice with thorough inspection, service and detailing. I give Brandon Ford top dealership of the state of Florida in my book. :)

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    Does recommend this dealer
    Brandon Ford

    Hello Tiffany, Well, we are certainly happy to hear that you were satisfied with your recent vehicle purchase and hope that you know you can count on

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    us to be there if you need us. We really appreciate our customers and want you to call us with any further issues or concerns that may arise. Thank you, Nikki Bredwell (CRM)


  • I hate Brandon ford

    I just got my car from carvana, the in-line car buying service and I noticed that my horn wasn???t working. I advised my warranty company and they tol

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    d me I could take the car to any certified mechanic and they will pay for the services.i thought to myself, what better place to take he car.. then Ford themselves! Horrible idea. Dropped my car off and 5 hours later.. still no response from the service department letting me know if they even did the diagnostics... if they called the warranty company.... nothing. not a word. I call to check in on my car.... nothing. They tell me Gio is on lunch, took down my number and it???s been another 2 hours, still no call. I???m picking up my car and taking it else where:

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    Does not recommend this dealer
    Came in for service or repair
    Brandon Ford

    Hello Jackie, I am truly sorry to hear of your disappointment in the length of time required to work on your vehicle. Repairs can be frustrating in th

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    e first place and made more so when things like this arise. Please know that we really do appreciate our customers and I ask that you contact me at your earliest convenience to discuss this further. Nikki Bredwell (CRM)


  • Best Ford has to offer !!

    This is my fifth car purchased from Brandon Ford, each time Kevin Stone and Z have made it a phenomenal experience. Great pricing, great service and

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    efficient with my time ! I used to dread car buying...but now its different. See you next year for car #6.

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    Does recommend this dealer
    Brandon Ford

    Hello Ms. Durden, We are so pleased to hear that your car purchase was such a satisfying experience and that both Kevin and Zoran were able to provid

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    e such excellent customer service. Please feel free to contact them or us if we can help in any way. Thank you, Nikki Bredwell (CRM)


  • Poor Service.

    Monday Oct. 2, 2017. Had appointment for 12:30 pm this day. Service Writer Nick. I was told Nick would call me when the problem with my 2008 F-150 wou

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    ld be ready. Also told the shuttle van had just left at 12:00 pm. Was told shuttle would be back at two. I had arrived at 12:10 pm for my 12:30 appointment. So, I waited. Shuttle Driver dropped off three people a little after 1:00 pm and left. I was waiting in the shuttle pickup area. At two shuttle driver arrived. Came over to me and told me I had to sign a log to be picked up. I signed the log was told he was going to take a break for 5 minutes. Finally at two thirty shuttle driver advised he would take me to Nick to see what progress Nick had going on my truck. Nick told me at that time my truck would not be ready until the next day around noon. This was a do over. As my 2008 F-150 with 69,000 miles had the same repair in July 2016. The truck had only be driven less that 2,800 miles since that same repair that was needed Oct. 2, 2017. I know it was a warranty repair, but feel this repair should have been expedited since I had an appointment. Now I have missed other Dr. appointments being without my truck today. My F-150 is in great shape, but was planning on trading it in for an F-350 due to my plans to purchase a 5th wheel RV. I had a F-450 prior to this truck. I'm retired now and ready to travel again. I have to say it will not be purchased at Brandon Ford. I've had my truck serviced by Brandon Ford in the past with great service. This trip was totally mishandled. Larry Boggs

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    Does not recommend this dealer
    Came in for service or repair
    Brandon Ford

    Hello Mr. Boggs, I am sorry to hear that your most recent service appointment did not go well and I would like the opportunity to learn more about yo

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    ur experience. Please call me when you get a few minutes so that we can discuss this further. Thank you, Nikki Bredwell (CRM)


  • Collision Department

    I had to take my new used truck into the dealer to have a tire repaired. I had bought it the night before(AWESOME EXPERIENCE) and we knew the tire had

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    a problem but the service department was closed already. Turns out the tire was bad and had to be replaced (which was done for free). While I was waiting to have the new tire delivered and installed I was sitting in the waiting area in the collision center. The staff were handling two different customers with grace. After the customers left it was just me in the waiting room. The guys are now in their offices continuing business and I hear them discussing the events. That's when I was really surprised to hear what their conversations were like. You know how it is, we forget the public eye is on us and let down our guards and be who we really are, Well,... this day I over heard staff speaking and acting with integrity, grace and genuine concern for the quality of workmanship they were delivering and the service level that they wanted to provide for their customers! How refreshing!!! I was the fly on the wall and walked away with a smile on my face knowing that if I ever need my vehicle repaired, this is a place I could bring it without fear. Thanks to the staff (Carlos Cerezo, Hector Serrano, Shawn Reutimann,Kimberly Meyer and several others that I did not get the names of) Way to go Brandon Ford Collision Center!

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    Does recommend this dealer
    Came in for service or repair
    Brandon Ford

    Hello Sir, What a wonderful review for our collision center. It really makes us happy to know that you were pleased with the level of care that Kim, S

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    hawn, Hector, Carlos and the rest of the team were able to give you. Knowing that our customers are happy and satisfied is truly important to us and we love to hear that it is working. Thank you for trusting us with your business and please don't hesitate to call if you have further needs. Nikki Bredwell (CRM)


  • The whole experience was GREAT! 2016 F150 Lariat

    So, names first:Joe Spellman (salesman), (Kris Meyers) Finance manager This has been my best car buying experience ever. Joe was awesome, very knowl

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    edgeable, didn't pressure sell, and honest. Joe was busy when I got there but he improvised and handled multiple customers with ease. Kris was quick professional and most importantly thorough. Offered very sound finance advise and got us great pricing for the extended warranty that we wanted for the used F150 we bought. I shopped extensively and could not beat there pricing. They stayed late to get the deal done. I am a contractor and my truck had failed the day before and I needed a new one. I had my 21 year old daughter with me for her first car buying experience. I am excited that she didn't have to start with a poor image of car salesman! Great job!

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    Does recommend this dealer
    Brandon Ford

    Hello, thank you so much for taking time to write such a great review for both Joe and Kris. We do agree with you...they are great. We are so pleased

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    to hear that they were able to assist you in the purchase of your vehicle with such efficiency and that you are happy with your F150. Please let us know if we can help in any other way or if you have any questions. Thank you, Nikki Bredwell (CRM)


Brandon Ford
9090 E Adamo Dr Tampa, FL 33619
New (813) 379-2701
Used (813) 579-3676
Service (813) 425-0129
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