Herrnstein Chrysler Dodge Jeep Ram Kia

(4.7) 107 reviews

Dealer on Cars.com since February 2009

Currently in stock!

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Today's Hours

Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 6:30 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 8:00 AM - 6:30 PM
Tue 8:00 AM - 6:30 PM
Wed 8:00 AM - 6:30 PM
Thu 8:00 AM - 6:30 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed

Reviews

4.7
107 lifetime reviews.
  • Great Service - We Were Treated Like Family
    May 6, 2014

    My wife and I spoke to Tom Buck on the phone regarding a 2014 Jeep Wrangler Unlimited (Anvil Clear-coat in color). Tom was wonderful on the phone and ...very knowledgeable. He invited my wife and I to the dealership to test drive the vehicle, but being over an hour away, we had to wait about a week before we had the chance to drive up. Tom had stated that he recently took a promotion with the company, but I would be working with Mike Collins. Upon arrival, Mike greeted us, and treated us like family. I cant tell you how pleasant it was to work with Mike, and Tom. They were extremely fair on the trade in value of our 2006 Jeep Wrangler Unlimited, and I cant tell you how happy we were when we left. We both hate going into dealerships that have pushy salespeople. Mike and Tom were not pushy at all, and answered all of our questions. I have purchased vehicles at several dealerships over the years, and I have to say that Hernstein's has been the BEST! In our experience, some dealers want to show you the payments you will be paying, and not disclose the price your actually paying for a vehicle. If they try that tactic, my wife and I walk out the door. Mike and Tom were upfront with the price we were paying, and the taxes, and fees. It's nice to see that we still have honest dealerships . I would highly recommend Hernstein's to anyone. I will not buy another vehicle from any other dealership, Hernstein's has my business for life. THANKS MIKE AND TOM!!!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • Amazing
    December 20, 2017

    Loren was such a great representative. She welcomed and made us feel family. She really sold the car to us, and was straight forward about what we wou...ld be receiving. She listened to our needs and wants, and followed through with them.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Went to purchase used.... but purchased NEW...
    November 30, 2017

    Really enjoy working with Loren Venter. This is the second car I've purchased working with her... Thanks Loren!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

4.7

10 lifetime reviews of the Service Department.

  • Amazing
    December 20, 2017

    Loren was such a great representative. She welcomed and made us feel family. She really sold the car to us, and was straight forward about what we wou...ld be receiving. She listened to our needs and wants, and followed through with them.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Sorento and Sportage owner
    June 26, 2017

    Great Place!! Very accommodating! Highly recommended!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 824 Offers on 28 Models

About Our Dealership

Dealer on Cars.com since February 2009

Welcome to Herrnstein Chrysler Dodge Jeep Kia OH - Chrysler Dodge Jeep Kia. Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Chrysler Dodge Jeep Kia of your choice. At Herrnstein Chrysler Dodge Jeep Kia, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search.

""Experience the Herrnstein Family Difference""
Herrnstein Chrysler Dodge Jeep Ram Kia
133 Marietta Rd Chillicothe, OH 45601
New (740) 835-4935
Used (740) 443-4375
Service (740) 478-4122
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