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Mercedes-Benz Of Tampa

(3,598 reviews)
Visit Mercedes-Benz Of Tampa
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (877) 372-2105 (877) 372-2105
Used (877) 371-4235 (877) 371-4235
Service (877) 375-5279 (877) 375-5279

Reviews

(3,598 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good service

People who work here are really helpful and explained the options and they provided the information that I needed. I am happy with my purchase and recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear our team is helpful and you are happy with your purchase. Please don't hesitate to reach out if you have any questions or need anything else. Bob Murray, General Manager

New tire mounted

I needed 2 new rear tires and Mercedes had them in stock and they were mounted, along with an alignment is a relatively short period of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always bring my car to David

We brought our Mercedes GL in for a tire and rim repair. The drop-off was easy and quick and David quickly got me in a loaner and back on my way. Repair was straight forward and communication was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that David is quick and provided excellent communication. We value your business and look forward to working with you again. Bob Murray, General Manager

Speed and quality of personal service.....outstanding!

Dan Willing has offered professional service to me and my family for many years. Dan and the service department and engineers are a big part of keeping our family loyal to the Mercedes brand.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Rick Greene is the best!

I'm able to reach out to Rick with short notice. Tell him I need a service and he gets me in super quick. He values my time. Knows I'm super busy and constantly on the go and he does all he can to accommodate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was wonderful

Rick is an amazing service guy. He always goes above and beyond to make sure all needs are met and that the results are satisfactory. I would recommend anyone to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A service on vehicle

Service and sales are professional and great to deal with.. I travel to Tampa Mercedes from Clearwater Beach, pass by Lokey Mercedes on the way, only because the dealership experience is top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best Service!!

I have had the pleasure of working with Mark Gray for my last three car leases. He truly provides white glove service from his knowledge of his product all the way through to delivery! I highly recommend Mark Gray and the entire team at Mercedes Benz of Tampa !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A HUGE Thank YOU !

Your professionalism, expertise and exceptional customer service skills are exactly what every car buyer hopes for but rarely comes across. A huge thanks to all of you for making this process a great one for our family !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best in service

you would not think bringing your vehicle in for service could actually be pleasurable but Dustin certainly makes it that way. He understands your needs and provides stellar service and follow up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.