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Mercedes-Benz Of Tampa

(3,591 reviews)
Visit Mercedes-Benz Of Tampa
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (877) 372-2105 (877) 372-2105
Used (877) 371-4235 (877) 371-4235
Service (877) 375-5279 (877) 375-5279

Reviews

(3,591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service on tires

Brought car in for flat tire. Patched but recommended get new ones on next visit. Explained that I still has miles left on them. Great service, great service manager. Joey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that Joey provided great service. Please let us know how we may assist you going forward. Alex Glickman, General Manager

Service

Rick Acosta has always gone the extra mile for me when I arrive. Always keeps me informed through out my service. Provides me with a rental when needed. Couldn’t be more happier with my advisor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Julia, Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Rick goes the extra mile. We value your business and look forward to working with you again. Alex Glickman, General Manager

Excellent service always!!

I’ve been in for service since buying my car and have always been treated like I matter! Taken care of immediately, quality work and without any hassle. Lounge is pleasant - and my service guy acts like I’m the only one at the dealership! Very attentive and caring!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that our team is attentive and caring. Please let us know how we may assist you in the future. Alex Glickman, General Manager

Scheduled Service

I have worked with Mike Nankovitch at Mercedes Benz of Tampa since purchasing my vehicle. He has consistently been helpful and responsive with any type of Service needs that I have required. He goes out f his way to make the experience one that is truly 5 Star and greatly appreciated. I am thankful that he is part of my "Mercedes Team"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Mike is consistently helpful. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager

Service

Bob Net is the reason I buy all my cars from Mercedes Benz of Tampa. I have been servicing my vehicles through bob for over 10 years. It’s not about the car, it’s about the exceptional service I have always received from Bob that keeps me buying my vehicles from Mercedes Benz of Tampa. He goes above and beyond! -Mercedes Benz Owner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Bob provides exceptional service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager

Excellent Customer Service for Michael Nankovitch

I have worked with Mr. Michael Nankiovitch in the Service Department. His technical skills, customer service and team work is excellent. Thank-you for doing a great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Michael does a great job. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager

Dan Willing

Dan Willing has been my service advisor for about nine years. I’m very well pleased with him. He is informative in explaining the findings of what needs to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Dan is informative. Thank you for your business! Alex Glickman, General Manager

Tire repair and A service

Bob Net is the reason I buy all my cars from Mercedes Benz of Tampa. I have been servicing my vehicles through bob for over 10+ years. It’s not about the car, it’s about the exceptional service I have always received from Bob that keeps me buying my vehicles from Mercedes Benz of Tampa. He goes above and beyond! -Mercedes Benz Owner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Bob provides exceptional service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager

Best service ever

Best dealership ever for speedy, efficient, effective, respectful, and consistent service both in the shop and out front. Ellen Tackett is remarkable. Best service professional I have ever encountered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Ellen is remarkable. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager

Helpful & professional.

Took care of my problem immediately. I am new to the area and he was kind enough to put in the information I needed to get back to my residence.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that our team was kind. Please let us know how we may assist you in the future. Alex Glickman, General Manager