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Reviews

Average Ratings

4.8
3138 lifetime reviews. Includes reviews of Mercedes-Benz Of Tampa from DealerRater.com
  • New CLA 250 purchase

    From the internet appointment with Blake, through the bargaining process with the sales team. Then on to the Finance issues with Lorenzo, and out ...

    Dealer Response

    Paul, Thank you for taking the time to write a review about your visit to Mercedes-Benz of Tampa. We are glad to hear that the whole process, from...


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    From the internet appointment with Blake, through the bargaining process with the sales team. Then on to the Finance issues with Lorenzo, and out the door with Thomas...the experience was as painless as car buying can be. Very happy with the purchase, and will certainly recommend Mercedes-Benz Of Tampa to friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Paul, Thank you for taking the time to write a review about your visit to Mercedes-Benz of Tampa. We are glad to hear that the whole process, from beginning to end, was amazing! If there is ever anything you need in the future, please do not hesitate to ask. Bob Murray, General Manager, 813-579-2138.


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  • Outstanding impression thanks to Mr. Antonio Ciraco
    March 27, 2017

    While visiting my parents in Tampa. I told my Dad I was considering getting an S series because I wanted a nice car along with my ML, SLK and wif...


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    While visiting my parents in Tampa. I told my Dad I was considering getting an S series because I wanted a nice car along with my ML, SLK and wife???s GLK. We walked in and most of the guy???s just glanced up and continued working at their desk. Mr. Ciraco jumped up and spent the next hour showing my Dad and I a nice 2017 S550 sedan. He was very knowledgeable about the vehicle and demonstrated many of the functions. So much so that now my Dad is even considering getting one. Antonio was very courteous and professional the complete time while we were visiting. I believe I have found the place I am going to purchase my next Mercedes. Thank you Mr. Ciraco and I will see you again soon.

    Does recommend this dealer

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  • Customer for Life
    March 25, 2017

    "I sincerely hope that I have achieved my objective of providing you with an outstanding sales experience. At Mercedes-Benz of Tampa, we view the ...


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    "I sincerely hope that I have achieved my objective of providing you with an outstanding sales experience. At Mercedes-Benz of Tampa, we view the point of purchase as the beginning of our relationship, not the end. We want to have you as a "Customer for Life." If there is anything else I can do, now or in the future, I encourage you to call me at (813) 870-0010. " This is the second time I leased a Smart Car. Once again it's probably the least expensive car on the lot at Mercedes-Benz of Tampa. The letter quoted above is from Buno Santelli and it is sincere. It's also a reflection of great management. Bret Tatum, sales manager treated me the same way I imagine he treats customers shopping for a Maybach convertible. He always made time to take my calls and always returns email . I'm a senior citizen who lives in a retirement community of 120,00 people, The Villages. Tampa is a fairly long drive. For me, knowing that a respectful team who answers questions and calls me Sir takes the angst out of buying or leasing a new car. That' makes it worth the drive. Jonathan Welty, Rain Jones and Amaury Alvarez who did my paperwork all made it easy to make the right decision. That's why I am a "Customer for Life." Thomas Wedlick

    Does recommend this dealer

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  • Excellent experience from start to end
    March 22, 2017

    Bruno was so helpful and very genuine. He made our car buying process incredibly smooth! I highly recommend contacting him if you're in the marke...


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    Bruno was so helpful and very genuine. He made our car buying process incredibly smooth! I highly recommend contacting him if you're in the market. Thank you Bruno!

    Does recommend this dealer

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  • Made me feel like I was home to carry me and my issue to my
    March 20, 2017

    Joey Helene treated me very kindly it showed me that everything will be fine he was such a gentleman and that will make me always come back to th...


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    Joey Helene treated me very kindly it showed me that everything will be fine he was such a gentleman and that will make me always come back to that dealership and also to have a Mercedes-Benz he made me feel very comfortable and I would like to say thank you

    Does recommend this dealer
    Came in for service or repair

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  • Happy to be part of the family!
    March 17, 2017

    Had a buying great experience! Jonathan and Angelo made the process quick and enjoyable. I knew the vehicle I wanted, and they helped make the dea...

    Mercedes-Benz of Tampa

    Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Jonathan and A...


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    Had a buying great experience! Jonathan and Angelo made the process quick and enjoyable. I knew the vehicle I wanted, and they helped make the deal happen. Definitely would suggest this dealership and both Jonathan and Angelo to my family/friends. Their coffee bar was fantastic also.

    Does recommend this dealer
    Mercedes-Benz of Tampa

    Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Jonathan and Angelo made the process enjoyable. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager


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  • Bruno was awesome
    March 17, 2017

    Thanks for the great experience and attention to detail! Everyone did a great job every part of the way. Will definitely buy again from Mercedes.


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    Thanks for the great experience and attention to detail! Everyone did a great job every part of the way. Will definitely buy again from Mercedes.

    Does recommend this dealer

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  • Satisfied Customer
    March 16, 2017

    From the time that my husband and I walked through the door, they made us feel welcomed and special. They worked hard to get us in our new 2017 C3...


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    From the time that my husband and I walked through the door, they made us feel welcomed and special. They worked hard to get us in our new 2017 C300. Bruno and Jerry you guys are the BEST!!!!!!! I will definitely refer Family and friend to this dealership!!

    Does recommend this dealer

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  • Ellen Tackett ??????????????? Service You Can Depend On
    March 15, 2017

    Ellen Tackett provides excellent service in her roll as Service Consultant. She is knowledgeable of the service requirements needed on my AMG and ...


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    Ellen Tackett provides excellent service in her roll as Service Consultant. She is knowledgeable of the service requirements needed on my AMG and comprehensive in getting the services completed properly. I trust Ellen???s judgment and know that I will be treated professionally each time I bring my vehicle in for service. Ellen gets a five-star rating from me because I can???t give her 6-stars. Bob Scher - Wimauma, FL

    Does recommend this dealer
    Came in for service or repair

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  • Outstanding customer service
    March 12, 2017

    The work was performed in a very professional way. They performed the work in the time they promised. The service advisor made everything possible...

    Mercedes-Benz of Tampa

    Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that our team was professional. If there is ever anything you need in the futur...


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    The work was performed in a very professional way. They performed the work in the time they promised. The service advisor made everything possible to get all discount possible.

    Does recommend this dealer
    Came in for service or repair
    Mercedes-Benz of Tampa

    Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that our team was professional. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager


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