Went to ferman in new Port Ritchey to see if I could possibly buy a vehicle as I had saw the trucks they had for sale online. As soon as I arrived the...y treated me with professionalism and not like other dealerships that are rude. I dealt with Pete and Robert and those guys are awesome they were able to get me the pickup truck I wanted at the price I wanted. This place exceeded my expectations and I'm definitely coming back to buy another vehicle in the near future. I highly recommend anyone looking to buy a vehicle to go to this place they treat you right!!!
Personnel was courteous and friendly. Guest facility was comfortable and clean with excellent refreshments available. Waiting time was not excessive.... My time there was enjoyable.
I came in for an oil change and the staff was friendly and courteous from start to finish and all those that walked by as I stood around outside looki...ng impatient and bored, still greeted me with a smile and a hello. Apparently, I had an open recall on my vehicle that needed to be addressed and my impatience was for not! Lol I had a great experience and would recommend Ferman CDJR to anyone.
Thank you for your review!
I had two recalls to be fixed on my car. The repairs that were supposed to take 4 hours only took 2. The staff was fantastic (especially Jamie). Th...e waiting area is also wonderful with donuts, coffee, soda, and a game system for my son to play with. We will definitely be back for any repairs or maintenance needed.
Thank you for your review!
I called the service number for my van and had a service appointment for the same day. My van was repaired in hours and I was shuttled to and from th...e dealership. I was very pleased with the results and the whole experience.
We look forward to serving you in the future, John!
Came in for an oil change and rotate. Scheduling was easy. The price was good. They even fixed a small warranty issue on the truck that I didn't think... would be enough time for. Everything was done quickly and the communication from Becky was perfect. Great customer service!
We look forward to serving you in the future, Kenneth!
Working with Jamie was excellent. He kept me informed of what was needed as for price it does not matter where I have it done I always feel it is to...o much
Thanks for your review!
It's a pleasurable experience whenever I go to this dealership for routine maintenance or any issues that I am having with my 2013 Jeep Wrangler Unlim...ited. The professionalism from the service department from listening to my concerns as soon as I walk in, to the actual service that is being performed by the technicians, is always of excellent quality.
Thank you for your review, Rich!
Easy and great customer service. All involved at the dealership were friend and knowledgeable. We were made comfortable and welcomed as soon as we wal...ked in the front door.
We look forward to serving you in the future!
Had an 8 AM appointment; arrived at 7:55 and the car was immediately logged in and taken for service. Was finished by 9 AM and on my way. Very court...eous, very professional. Would go to again and again.