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Ferman Chrysler Dodge Jeep Ram New Port Richey

(6,239 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (727) 287-4829 (727) 287-4829
Used (727) 288-9765 (727) 288-9765
Service (727) 316-6256 (727) 316-6256

Reviews

(6,239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Dodge Jeep Ram New Port Richey from DealerRater.

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Purchased 2 vehicles from this dealership dealing with...

Purchased 2 vehicles from this dealership dealing with Genaro. No run around. Didn’t have to speak to 500 people. Looking to purchase a 3rd vehicle and will try to purchase from this dealer dealing with Genaro.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Always get great service from you guys. Fast, friendly,...

Always get great service from you guys. Fast, friendly, done right the first time. I wouldn’t go anywhere else. Good Covid protocols in place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Reoairs

Jamie always takes care of my problems in a timely and professional manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

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Steve Brawer was very friendly and helped me resolve an...

Steve Brawer was very friendly and helped me resolve an issue I had with a recent service appointment. He got to the bottom of the issue and accommodated me for my time. He goes above and beyond to help the customer. I will be bringing my truck back for future servicing due to Steve’s excellent customer service skills.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Felt like they were trying to get the 'most out of me'...

Felt like they were trying to get the 'most out of me' versus a 'fair deal'. Never liked the process. Guess that is their job......?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

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Kenn was very helpful during the whole sales process. He...

Kenn was very helpful during the whole sales process. He clarified all doubts and ease the paperwork process when I arrived at the dealership to pick up the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

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The customer service provided to me was top notch! They...

The customer service provided to me was top notch! They made buying a vehicle quick and painless! A special thanks to Tina and Scott! Your customer service was outstanding and I thank you for working with me and making it personal! They are lucky to have you as employees!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

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Service was friendly and timely I will continue to bring...

Service was friendly and timely I will continue to bring my Ram and Jeep Wrangler for service, Jamie always does a great job handling the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Love my 2020 Jeep Renegade!

My purchase experience began with Viviana who scheduled my VIP appointment. So pleasant and personable! Mike Cantrell was my salesman and there was zero pressure. We already knew the budget and vehicle I was looking at so it was up to the finance department to finish working the deal. Scott Poth, the finance manager did just that. Scored a phenomenal deal on a cute car that I know is going to be safe and dependable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

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Excellent Service In buying are 2500 RamFor are...

Excellent Service In buying are 2500 Ram For are Company!!! Excellent Experience from sale mgr Robert & Walter To Scott from F&I & Israel. Honest & Professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

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