Lakeland Chrysler Dodge Jeep RAM

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Reviews

Average Ratings

4.2
121 lifetime reviews.
  • Treating you with Respect

    Ashley is a great sales women, she sits down with you and writes down everything you'll looking for. She doesn't try to push anything on you that ...

    Dealer Response

    Frank, Thank you so much for your awesome review!! Remember every time you refer someone here you get $100! We look forward seeing you.


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    Ashley is a great sales women, she sits down with you and writes down everything you'll looking for. She doesn't try to push anything on you that your not looking for. I'll be in the market for another new car for my girlfriend and I would want Ashley to handle it for me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Frank, Thank you so much for your awesome review!! Remember every time you refer someone here you get $100! We look forward seeing you.


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  • Good Experience

    Our salesman was Louis. He was very patient with us, as we had several vehicles that we had viewed online at exceptional prices and he had to loo...


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    Our salesman was Louis. He was very patient with us, as we had several vehicles that we had viewed online at exceptional prices and he had to look them up. After finding the right one, it was unfortunate that it was not readily available at the location we were at. Because it was so late at night, we had to return the next evening to complete our purchase, which left little time for Louis to go over the vehicle with us. Upon getting the vehicle in daylight the next day, we discovered a couple of issues that needed correction. Louis was attentive to the problems and followed up with us despite weather issues and time frames. I will give Louis a 10 for his efforts, and the dealership a 9 just because it would be a much better buying experience if they would advise the customer that all the vehicles advertised on their website are not actually at the dealership. Then the customer could choose a time that is more conducive to viewing the vehicle they are interested in.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Started with curiosity and a test drive...

    I had done some research on a Jeep Renegade Trailhawk and wanted to take a test drive to see if I might like it. I was waited on by Shawn and Amy ...


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    I had done some research on a Jeep Renegade Trailhawk and wanted to take a test drive to see if I might like it. I was waited on by Shawn and Amy who patiently answered all my questions and took me for several test drives. When we sat down to talk about whether I could afford this vehicle, all avenues were explored and options discussed. I really didn't think I could make it work and left the dealership to continue my search. Shawn called a few weeks later and we discussed options again stating that we could work out a deal. What I got was a Renegade Deserthawk! The first in Polk County from what they have told me. And I love it! I left with an even better vehicle than what I was originally looking for! Thanks to Shawn and Amy and for being so great. You made my wish come true.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bad experience

    Sales staff did not know products or prices, appraisers want to give you nothing for your trade, and they tell you what you want to hear to get yo...


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    Sales staff did not know products or prices, appraisers want to give you nothing for your trade, and they tell you what you want to hear to get you to the dealership to look. ended up leaving because i was so insulted.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • It was the best approach and got results.

    We got there to an opportunity to see and possibly buy an SUV for my wife. Shawn And Michael received us and nevertheless only 1/2 left to deale...


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    We got there to an opportunity to see and possibly buy an SUV for my wife. Shawn And Michael received us and nevertheless only 1/2 left to dealer close for the day they gave us an awesome treatment. We like the SUV, as usual we negotiated with respect and the Bussiness were done. Highly recommend either the salesman and also the financial guys.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Appreciative customer

    Shawn Parise was such a big help for us. I was looking for a vehicle for my son and we were referred to him from my brother who had just purchased...


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    Shawn Parise was such a big help for us. I was looking for a vehicle for my son and we were referred to him from my brother who had just purchased a new truck. I was very specific on what my son needed, and Shawn spent countless hours looking through the inventory to find the vehicle that would work and stay in the budget I gave him. My son loves his new car, and we really appreciate the time Shawn gave us and the follow up after the purchase to make sure we were all happy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Our unexpected NEW Jeep!

    We were referred by Lamar Sheppard, on old friend of ours, told us the quality of Jeeps last a lifetime, sent us this way. We were greeted by Scot...


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    We were referred by Lamar Sheppard, on old friend of ours, told us the quality of Jeeps last a lifetime, sent us this way. We were greeted by Scott Stratton who was more than polite and eagerly wiling to help meet our needs. We seen a few new Jeeps, but then spotted her, small upgrades and all, very mildly used and looking perfect for our needs. Honestly speaking, we had no idea we would be able to make a purchase today, however they pulled out all the stops thanks to Scott and Lamar and all the team members involved, they made this a 21 years old dream come true for my husband! He now has his dream Jeep and we could not be more happy! Thanks for exceptional service, care and quality of service! WE APPRECIATE YOU!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Our unexpected NEW Jeep!

    We were referred by Lamar Sheppard, on old friend of ours, told us the quality of Jeeps last a lifetime, sent us this way. We were greeted by Scot...


    Show Full Review

    We were referred by Lamar Sheppard, on old friend of ours, told us the quality of Jeeps last a lifetime, sent us this way. We were greeted by Scott Stratton who was more than polite and eagerly wiling to help meet our needs. We seen a few new Jeeps, but then spotted her, small upgrades and all, very mildly used and looking perfect for our needs. Honestly speaking, we had no idea we would be able to make a purchase today, however they pulled out all the stops thanks to Scott and Lamar and all the team members involved, they made this a 21 years old dream come true for my husband! He now has his dream Jeep and we could not be more happy! Thanks for exceptional service, care and quality of service! WE APPRECIATE YOU!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Not Satistfied

    I recently gave a good review, but I'm writing another one because I don't like what happen. When I sat down with the sales girl she asked me what...


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    I recently gave a good review, but I'm writing another one because I don't like what happen. When I sat down with the sales girl she asked me what I was looking for in a caravan. I told her The most important thing I wanted , was that the seats fold in.She understood what I wanted but yet it'S not what I got and didn't realize it until a week later. I called her to tell her that I want the middle seats to fold in,twice. She called me back once and havn't heard from her yet. Not only that there was a scratch on the van that she was suppose to have it taken care of,is this the way you do business ?

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Customer Service

    It's nice to know that there are still dealerships out there that actually listen to you and are there to help. Shawn Parise was very professiona...

    Dealer Response

    Pamela, We are so pleased that we met your expectations! Thanks for the five stars and your awesome review.


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    It's nice to know that there are still dealerships out there that actually listen to you and are there to help. Shawn Parise was very professional throughout the entire process and actually returned calls! I actually traveled out of my area to go to Lakeland Chrysler Jeep because of this fact. It's unbelievable at the number of dealerships who do not have professional staff. I highly recommend this dealership for anyone looking for a new or used vehicle! I will definitely be coming back for future purchases!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Pamela, We are so pleased that we met your expectations! Thanks for the five stars and your awesome review.


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