Reviews
How would you rate Everyone in service was working on my
How would you rate Everyone in service was working on my car. It took them over a month to figure out they put a right seat belt on the left side. There was lack of communication after the second week. I would have to call to get up dates on my car. There would be time I would call and leave a message and get no call back. I would have to call back the next day to get a update. Now I have a car i do not feel safe in because the alert was airbag issues and it took over a month to figure out it was a seatbelt.... I am really disappointed in jenkins. I have been buying cars from yall for years
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Amber, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Sami was extremely friendly, helpful, and knowledgeable.
Sami was extremely friendly, helpful, and knowledgeable. The process was effortless thanks to Sami. 5 stars for Sami!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Jenkins Nissan. It's great to hear that Sami was able to assist you and that you had such a positive experience.
I came into the dealership just to see what my possible
I came into the dealership just to see what my possible options might be and thanks to George Mercado and team I left with a brand new Rogue. He was a pleasure to deal with and made the entire process smooth and headache free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Sami is absolutely wonderful.
Sami is absolutely wonderful. He was super accommodating as soon as we walked through the door. Even though we had some financial challenges, he was certain he would be able to help us!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with Jenkins Nissan. We appreciate your business and hope to see you again soon!
Mr Luis was phenomenal.
Mr Luis was phenomenal. He really walked me through this process and I coundnt thank him enough. A true asset to Jenkins Nissan and I hope he continues to go far with the company.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jenkins Nissan!
She was polite and professional while still being human
She was polite and professional while still being human and relatable. I enjoyed talking to her about my future tire purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jenkins Nissan. We look forward to having you as one of our valued customers for many more years to come!
Angie is a wonderful communicator and got everything
Angie is a wonderful communicator and got everything completed the first time. I was delighted to see that my visit was covered by my extended warranty. Yippee!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service.
Excellent Service. Nice dealer and good atention. This recomended dealer Nissan. I like my auto.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Always a pleasure dealing with them Jenkins Always offer
Always a pleasure dealing with them Jenkins Always offer the lowest price when buying a new car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent, Professional, and Efficient Customer focused
Excellent, Professional, and Efficient Customer focused service! The welcoming and friendly service is unmatched in the auto dealership industry.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair