Dealer on Cars.com since March 2016
|Sales||9:00 AM - 8:00 PM|
|Service||7:30 AM - 8:00 PM|
|Mon||9:00 AM - 8:00 PM|
|Tue||9:00 AM - 8:00 PM|
|Wed||9:00 AM - 8:00 PM|
|Thu||9:00 AM - 8:00 PM|
|Fri||9:00 AM - 8:00 PM|
|Sat||9:00 AM - 7:00 PM|
|Sun||12:00 PM - 5:00 PM|
|Mon||7:30 AM - 8:00 PM|
|Tue||7:30 AM - 8:00 PM|
|Wed||7:30 AM - 8:00 PM|
|Thu||7:30 AM - 8:00 PM|
|Fri||7:30 AM - 8:00 PM|
|Sat||8:00 AM - 4:00 PM|
The staff were all friendly and professional. Although there was a misunderstanding at the beginning the issue was resolved quickly and amicably. Chri...stian Wheelan was our salesman and did an excellent job communicating and delivering our new car.
Cheyenne Cashwell went above and beyond, in the sale of a truck to my parents. She was patient, and took the time to explain every detail, and made su...re they understood everything they needed to know before leaving the lot. She is kind, thorough, and honest. I would definitely purchase a vehicle from this dealer. She sure knows her vehicles! Everyone at the dealership, from the time we entered, to the time we left, were outstanding!
Cheryl, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Cheyenne was able to g...o above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Don Mealey Chevrolet Team
My experience with Cheyenne was excellent. She assisted me with all of my questions and concerns. She was accommodating and kind, offering several alt...ernative solutions to my request. She has followed up with me several times since my purchase and has offered to assist me with the service work we discussed on my Z71 pickup. If I have any concerns, they would be directed towards the inspection service given the vehicle prior to offering it for sale. Understanding the vehicle is five years old with high miles, it would seem minor observations would be in order, i.e. tires, battery, etc... after leaving the dealership I found all tires to be under inflated by 10#. Attempting to drive the vehicle to work the following morning, it had to be jump started, as every cell in the battery was dry. I had to replace it that afternoon when I had to jump start it again to get home. Typical maintenance issues I'll grant you however; disturbing and somewhat of a confidence shaker.
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to ...every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Cheyenne assisted you in such a detailed and customized manner. Give us a call if you have any further questions about the performance of your used vehicle. Sincerely, The Don Mealey Chevrolet Team
106 lifetime reviews of the Service Department. Includes reviews of Don Mealey Chevrolet from DealerRater.com
I'm from the Minneapolis area and arrived yesterday at the Orlando airport. I rented a brand new Chevrolet Tahoe LT which had only 100 miles on it. Wh...en I left the rental ramp, the 2nd row 60/40 (40) seat was laid down in the folded position. I thought I would figure it out on my own at a later time. Come to find out, I could not get the seat to open up and fold up into a usable position. I looked at a PDF of the owners manual and still could not get it to work. Something was obviously wrong so I looked up the nearest dealership to where we stay when here in Florida. I pulled into the dealership and was met by three salesmen in the lot who all tried to get the seat figured out. Unsuccessful, they had me drive over near service and brought out a service writer to take a look. Still unsuccessful, they went and grabbed a service technician who came out and tried to get the seat to unfold without success. Myself and my daughter went inside to use the restrooms, and when we came out we were greeted by the service writer and the technician who said he finally figured it out! The seat needed to be slammed down harder than normal to lock, then was able to unfold as designed. I was on my way in about 20 minutes. They helped a customer that did not purchase the vehicle from them, did not have an appointment, and was from out of town. If I lived in the area and had any vehicle needs, I would surely use your dealership. I have had many interactions with a wide range of auto dealers over the years, but this one will be remembered as the most positive.
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Adrian was able to meet your needs.We always strive to provid...e the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Don Mealey Chevrolet Team
Friendly and experienced service staff! I feel comfortable bringing my car to be serviced at this dealer.
Carolyn, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team prov...ided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Don Mealey Chevrolet Team
Oil, Filter Change
Wiper Blade Replacement
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