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Reviews

Average Ratings

4.7
17 lifetime reviews.
  • Purchased a new Lincoln 2017 MKX

    I purchased a new 2017 Lincoln MKX from them. They gave me a great trade in allowance and a great price on the new Lincoln. They also secured for ...

    Dealer Response

    Hello Mark, Thank you for taking the time to let us know how pleased you were with your visit! We are thrilled that we could help so much. Enjoy ...


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    I purchased a new 2017 Lincoln MKX from them. They gave me a great trade in allowance and a great price on the new Lincoln. They also secured for me 0% financing. Overall a GREAT dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Mark, Thank you for taking the time to let us know how pleased you were with your visit! We are thrilled that we could help so much. Enjoy your new MKX!


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  • Exceeded my expectations

    I recently bought a used Expedition. Our sales Experience was beyond what we expected. I could not be happier with this purchase and dealership as...

    Dealer Response

    Thanks Cory! We really appreciate the kind review. We are happy to hear that you had a positive experience with us. We're glad John and Christie w...


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    I recently bought a used Expedition. Our sales Experience was beyond what we expected. I could not be happier with this purchase and dealership as a whole. Their service department, which services all makes and models of vehicles is one of the best around. I've always taken my previous vehicles there for service and will continue to do so with our new one. Overall it was a great experience. John Troutman, our salesman went above and beyond as well as our service advisor Christie. Thank you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Cory! We really appreciate the kind review. We are happy to hear that you had a positive experience with us. We're glad John and Christie were so helpful! We look forward to working with you again. Thanks again!


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  • Purchased a Lincoln 2017 MKZ

    We are the type of customer that keeps their vehicle for many years. We were very reluctant to step foot on a car lot and begin the process. Greg ...

    Dealer Response

    Thank you for the recommendation, Diane! It was a pleasure to work with you to help find the new ride that will be sure to last you for years to c...


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    We are the type of customer that keeps their vehicle for many years. We were very reluctant to step foot on a car lot and begin the process. Greg Cozart came to our rescue. He was very professional as he worked with us. He certainly helped us make a great purchase. We are extremely pleased with our beautiful 2017 Lincoln MKZ. We highly recommend Greg Cozart .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the recommendation, Diane! It was a pleasure to work with you to help find the new ride that will be sure to last you for years to come. If you have any questions about your new MKZ, please don't hesitate to stop back in and we'll be here to help once more. Thanks again!


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  • Mr. Dean. Gunter

    5. Stars. Treated professional , friendly, we couldn't have been treated better. Which is why we bought the car.

    Dealer Response

    Dean, thank you for your great review of us! We are pleased to see that we were able to provide you with excellent customer service! We hope you e...


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    5. Stars. Treated professional , friendly, we couldn't have been treated better. Which is why we bought the car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dean, thank you for your great review of us! We are pleased to see that we were able to provide you with excellent customer service! We hope you enjoy your new car and please let us know how we can help in the future!


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  • Lincoln MKX

    Over the past several years I have leased 3 Lincoln vehicles from Plaza Lincoln. My sales person, Greg Cozart, is exceptional. Greg always takes...

    Dealer Response

    Thank you for the kind words about Greg! We appreciate your continued business and value your feedback! We look forward to seeing you again!


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    Over the past several years I have leased 3 Lincoln vehicles from Plaza Lincoln. My sales person, Greg Cozart, is exceptional. Greg always takes the time to stop and ask how I'm enjoying my car when I'm in the dealership for routine service. His positive attitude and professionalism always helps create a positive memorable experience. I never hesitate to recommend Greg to my neighbors when they are shopping for a Lincoln

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words about Greg! We appreciate your continued business and value your feedback! We look forward to seeing you again!


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  • Leased new Lincoln MKZ

    Being a life long Ford Lincoln customer in Michigan at one of the largest Ford Lincoln dealers in the country I was more than a bit apprehensive ...

    Dealer Response

    Thank you for the fantastic response and compliments, James! It seriously means the world to us that our customers are satisfied with their purcha...


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    Being a life long Ford Lincoln customer in Michigan at one of the largest Ford Lincoln dealers in the country I was more than a bit apprehensive about taking my Lincoln to Plaza for service. The service appt. fit perfect to my schedule. The service was timely,appropriate,comfortable waiting. The folks were friendly so when I decided to re- lease I gave Plaza Lincoln a call. I dealt with Greg Gozart in Sales and Dave Stone the GM. I picked my vehicle out from their website it was right in my price range. Wam Bam ! As in Michigan Greg delivered the car ,picked up the prior lease vehicle signed the papers ,and off he went. Seamless,convenient easier then buying groceries! Thank You Greg and Dave for staying focused on having satisfied customers .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the fantastic response and compliments, James! It seriously means the world to us that our customers are satisfied with their purchase process, so we're pleased that Greg and Dave were able to step up for you. Congratulations on your newest addition!


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  • 2015 Linclon MKZ

    Purchased 2015 certified linclon mkz, overall transaction process was very positive. Greg (salesman) was very helpful and deal friendly. I would s...

    Dealer Response

    Greg is one of a kind in helping our guests and he'll be so happy to hear the compliments on your experience, Keith. Thank you for choosing us to ...


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    Purchased 2015 certified linclon mkz, overall transaction process was very positive. Greg (salesman) was very helpful and deal friendly. I would strongly recommend Villagers to consider this dealership for future needs.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Greg is one of a kind in helping our guests and he'll be so happy to hear the compliments on your experience, Keith. Thank you for choosing us to help you out and congrats on your new addition!


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  • New Customer

    My husband went to check out the new 2017 cars with intent to PAY CASH with purchase this month. He walked around and sat in several of the cars o...

    Dealer Response

    Thank you for your valuable feedback, Sandy. We pride ourselves on delivering a no-pressure shopping experience, and we sincerely apologize if yo...


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    My husband went to check out the new 2017 cars with intent to PAY CASH with purchase this month. He walked around and sat in several of the cars on display around 1 pm. At no time did ANY salesman make eye contact or speak to him. No one inquired, "May I help you?" Certainly doesn't reflect the five star reviews. Notified the sales rep I've been in contact with (who was out to lunch) of this disturbing experience when it was not busy. The staff was not on the phone or have customers at their desk. Hopefully, the staff will be educated on customer service and resolved before we make an appointment to purchase this month.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your valuable feedback, Sandy. We pride ourselves on delivering a no-pressure shopping experience, and we sincerely apologize if you felt no one was there to assist you. We have addressed your comments internally to improve the service we provide to all our customers, and we hope for an opportunity to better serve you and your husband in the future.


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  • Plaza Lincoln

    We have purchased and serviced our vehicles at Plaza Lincoln for nearly 10 years. The service is outstanding and we couldn't be happier. John Br...

    Dealer Response

    Thank you so much for your kind review and decade of loyal business, Gary & Maryann! We are glad you continue to enjoy your experiences with John...


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    We have purchased and serviced our vehicles at Plaza Lincoln for nearly 10 years. The service is outstanding and we couldn't be happier. John Braga is the best.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind review and decade of loyal business, Gary & Maryann! We are glad you continue to enjoy your experiences with John, and we look forward to seeing you again for all your future automotive needs!


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  • Pamela Williams

    I bought my 2016 Lincoln MKZ from Plaza Lincoln last year and have received 2 complimentary maintenance services since then, the latest being toda...

    Dealer Response

    Thank you so much for your kind review and continued loyalty, Pamela! We are so glad to hear you have enjoyed your service experiences with Jon, ...


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    I bought my 2016 Lincoln MKZ from Plaza Lincoln last year and have received 2 complimentary maintenance services since then, the latest being today. Both times I dealt with John Braga and he is a pleasure to deal with. A great asset to Plaza Lincoln. I had also dealt with him previously when I owned a 2007 MKZ.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind review and continued loyalty, Pamela! We are so glad to hear you have enjoyed your service experiences with Jon, and we look forward to seeing you again for all your MKZ's future maintenance needs!


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