Phillips Chrysler Jeep Dodge RAM

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Reviews

Average Ratings

4.8
523 lifetime reviews. Includes reviews of Phillips Chrysler Jeep Dodge RAM from DealerRater.com
  • New Car

    We cheched out nealy all the area car dealers when we decided it was " time". We chose Philips mostly because of their people and we were fortun...


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    We cheched out nealy all the area car dealers when we decided it was " time". We chose Philips mostly because of their people and we were fortunately to have Will Pardee to work with us. We are more conrnd with the dealership and the way we are treated than the car brand. We did very well thanks to Will

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New Jeep Compass!
    May 23, 2017

    I came in to Phillips dealership with intentions of test driving a Jeep Cherokee - our fantastic salesman also happened to show me a brand new Je...


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    I came in to Phillips dealership with intentions of test driving a Jeep Cherokee - our fantastic salesman also happened to show me a brand new Jeep Compass and I instantly fell in love with it! We had a great experience buying this Jeep Compass at Phillips and would definitely refer anyone to buy their next vehicle with Otto - he was so nice & helpful, making the car buying experience that much better!

    Does recommend this dealer

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  • Amazing
    May 22, 2017

    I had been to multiple Chrysler dealerships looking for my Pacifica and finally found Bill Stickley at Phillips. He was such a pleasure to work w...


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    I had been to multiple Chrysler dealerships looking for my Pacifica and finally found Bill Stickley at Phillips. He was such a pleasure to work with and gave us such a great deal. It felt so good to work with someone who wanted to work with me that my husband and I decided to buy two cars and went home with a truck for him too!!! Thanks Bill!!!

    Does recommend this dealer

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  • 2017 Jeep Cherokee Overland
    May 20, 2017

    My wife & I bought another new Jeep Overland from Phillips as we recently purchased a 2017 Grand Cherokee Overland at the end of December. We find...


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    My wife & I bought another new Jeep Overland from Phillips as we recently purchased a 2017 Grand Cherokee Overland at the end of December. We find their easy going, no pressure, professional approach reminds us of the dealer we purchased cars from up in Pittsburgh. I specifically asked for the same Salesman, Bill Stickley, as he's an honest & engaging person. I find they have a great selection & usually have the model w/ the colors & options we like at an reasonable price. Since they're about a 100 miles from where we live I research online & negotiate over the phone w/ them so we don't make a wasted trip. They have the paperwork ready when we arrive w/ the car cleaned, prepped & ready to go. However, in this particular instance Bill immediately pointed out the Cherokee's Driver side mirror had some paint missing & they didn't realize until just before we arrived. Since this was a Sunday & the Service Department was closed nothing could be done until early in the week when a replacement mirror could be ordered. It was agreed they would send me the mirror as they already made arrangements w/ my Local Dealer to replace it at their cost. Also, the Cargo Cover was missing (it was on the Sticker & in the photo online), but they're shipping it directly to me as well. While these issues likely would have caused some trepidation on some people's part, their personal & professional approach to resolve them only reinforced we made the right decision to purchase our vehicles from Phillips. We look forward to many years of these cars being on the road & when it comes time to replace them we'll be shopping again at Phillips. Sincerely, Annette & Randy Curti

    Does recommend this dealer

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  • Honesty and Patience
    May 19, 2017

    We arrived at the dealership as the doors were closing for the day. Our salesman Matthew Hurd stayed later to talk briefly to us. We met the nex...

    Phillips Chrysler Jeep Dodge Ram

    Thank you for your feedback. Matthew is happy he was able to assist you in getting a good deal on your new vehicle! We appreciate your business an...


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    We arrived at the dealership as the doors were closing for the day. Our salesman Matthew Hurd stayed later to talk briefly to us. We met the next day and test drove our vehicle. At first, it was the similar haggling over price vs trade in. We were not satisfied and politely left. Before leaving, we were approached by Sales Manager Dale Coleman who was able to lower the price, due to increased trade in allowance. We took a couple of days to consider their offer and requested some more money for our trade in. And yes, we did shop around for a similar car, test driving from Lakeland Chrysler, but they stated there was NO way they could sell us at that price and further stated that our deal with Phillips would surprise them if it could be done at our stated price. While in Lakeland, we received a text message that Phillips wanted to further evaluate our trade and they could possible meet our price request. We went straight to Phillips and because we were Sams Club members, there was an additional $1000 rebate towards our car. Our price had been met! They never gave up and did their due diligence to please us with the price we originally asked for. Within a few hours, we were driving home our new vehicle. We cannot say enough good things regarding Phillips Chrysler and the TEAM that re instilled our faith that a good deal CAN be done.

    Does recommend this dealer
    Phillips Chrysler Jeep Dodge Ram

    Thank you for your feedback. Matthew is happy he was able to assist you in getting a good deal on your new vehicle! We appreciate your business and look forward to working with you in the future.


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  • Have always been treated well fron this dealership
    May 19, 2017

    I just purchased my 4th van from this dealership. I've always been treated extremely well and I feel I've gotten fair deals every time. This was t...

    Phillips Chrysler Jeep Dodge Ram

    Thank you for your feedback. Mark is happy to hear he was able to assist you with a stress free purchase of your new Pacifica. We appreciate your ...


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    I just purchased my 4th van from this dealership. I've always been treated extremely well and I feel I've gotten fair deals every time. This was the 3rd deal I've had with Mark Helfer, I always ask for him because I trust him to be honest. He doesn't pressure me or try to upsell me on anything. He took a lot of time to explain all the new features and electronics on the new Pacifica. He even came to my house and explained the electronics to my wife. He's a great guy! John Nagy

    Does recommend this dealer
    Phillips Chrysler Jeep Dodge Ram

    Thank you for your feedback. Mark is happy to hear he was able to assist you with a stress free purchase of your new Pacifica. We appreciate your continued business and look forward to working with you again i the future!


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  • Jim Garvin
    May 17, 2017

    Hats off to Jim....we were in a really bad situation with my husband's truck and he worked diligently until the problem was finally diagnosed corr...

    Phillips Chrysler Jeep Dodge Ram

    Thank you for your feedback. Jim is happy to hear he was able to assist you with the service of your truck. We appreciate your business and look f...


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    Hats off to Jim....we were in a really bad situation with my husband's truck and he worked diligently until the problem was finally diagnosed correctly. Have recommended him many times to friends.

    Does recommend this dealer
    Came in for service or repair
    Phillips Chrysler Jeep Dodge Ram

    Thank you for your feedback. Jim is happy to hear he was able to assist you with the service of your truck. We appreciate your business and look forward to working with you again.


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  • Great People !
    May 17, 2017

    I started my buying process with Joe Washburn in the Internet department. I appreciated his prompt response, professionlism and willingness to fi...

    Phillips Chrysler Jeep Dodge Ram

    Thank you for your feedback. Matt is happy to hear that he was able to assist you with a great car buying experience! We appreciate your business ...


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    I started my buying process with Joe Washburn in the Internet department. I appreciated his prompt response, professionlism and willingness to find me the exact car wanted. When I visited the showroom, Joe i troduced me to Matthew Hurd who made my experience in buying a car "in person" a great experience. I have purchased my last three vehicles online because my past experiences in a dealership have not been good. Not so at Phillips Chrysler...is was pleasant from start to finish...which was very quick ! Matthew was very personable, knowledgeable and made sure I knew everything about my new Jeep Renegde. I would recommend Phillips Chrysler to any friend..male or female !

    Does recommend this dealer
    Phillips Chrysler Jeep Dodge Ram

    Thank you for your feedback. Matt is happy to hear that he was able to assist you with a great car buying experience! We appreciate your business and look forward to working with you again in the future.


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  • Great Experience !

    As a single lady my buying experience was a very pleasant surprise at Phillips Chrysler....which has not always been the situation at other dealer...


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    As a single lady my buying experience was a very pleasant surprise at Phillips Chrysler....which has not always been the situation at other dealerships. Matthew Hurd and Joe Washburn treated me with respect and professionalism....the buying process could not have been better from start to finish.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • I bought from out of state
    May 16, 2017

    I am from Wisconsin and found the exact truck I wanted, called on a Wednesday and picked it up on a Friday. The buying experience could not have ...

    Phillips Chrysler Jeep Dodge Ram

    Thank you for your feedback. Jon is happy to hear you had a easy and stress free experience. We appreciate your business!


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    I am from Wisconsin and found the exact truck I wanted, called on a Wednesday and picked it up on a Friday. The buying experience could not have been any easier, all my questions were answered right away, I wanted some more pictures and I had them within 20 minutes. Jon picked us up from the car rental agency, without a question. When we inspected the truck we notice both front tires had some side wall damage, they said they would replace them no problem, but they did not have the exact tires in stock so they took us to Tires Plus down the road and paid out of pocket to have them replaced so we could get out on the road. I just cannot say enough how great these guys were to us, honestly treated us like family. On the financing side we worked with Brad Leonard, again could not be a nicer guy, made us feel very comfortable. He did not try to push warranties and insurances on us. Very clear and concise. Thank you both Joe and Kathy Malanche

    Does recommend this dealer
    Phillips Chrysler Jeep Dodge Ram

    Thank you for your feedback. Jon is happy to hear you had a easy and stress free experience. We appreciate your business!


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