Richardson Chevrolet Polaris

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    March 29, 2019

    Took me 2 visits to get to the problem...no loaner vehicle available...not ready @ time I was told it would be ready

    4.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jessica, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like an opportunity to make this up to y...ou. If you are willing, please reach out to us at (830) 216-4216 so we can work towards a resolution.

  • 5.0 out of 5
    February 21, 2019

    I had to take my car in due to the engine light coming on. The service I received was very great! The front service rep Marty was very informative as to... what was going on with my car. Would definitley recommend this dealership! I didnt buy a vehicle this visit but I did purchase my vehicle here a few years back... that experience was still a good one. (Reason for 4 starts) :)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

  • March 1, 2017

    I can't say enough on how well the quality staff at Richardson Bros Chevrolet takes care of me, they provide the best customer in Wilson County hands down!... I love those guys and gals!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Richardso...n Chevrolet

  • 5.0 out of 5
    December 1, 2018

    I went in a pretty tight spot. My old Neon was costing me more then it's worth to keep it running and my budget was small I never thought I would have... drove off in a brand new car with only 80 miles on it and only $400 down. I went in looking at a new car and drove off in my dream car. These really did right by me. They helped me through the whole process and never once tried anything, I utterly love this dealership. Please if you like straight forward talking folks and honest good deals, then Richardsons is your place.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out! Take ...care!

  • 4.0 out of 5
    March 1, 2017

    Jorge and Kevin were great! Took their time to explain all the features on the Chevy Traverse. Joseph in finance was a wonderful help in getting a loan... with low finance charges. Overall we had a fantastic time.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hilbert Heinsohn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Richardson Chevrolet. We hope to be of... service to you again in the future. Best wishes, Richardson Chevrolet

  • 5.0 out of 5
    February 26, 2016

    My husband was "thinking" about getting a new truck. I decided to stop by Richardson one afternoon and met Matt Hughey. What a great guy! We visited -... I told him what we were looking for and our price point. He worked with me over the course of a few weeks to find the perfect vehicle for us. He was patient - friendly - accommodating - and at the end of the day...its really not about just buying one vehicle - its about building the relationship to purchase future vehicles as well. We made sure we got a handful of cards to pass out to our friends that might be looking for a new vehicle - we had traded at another dealership in years past - but decided it was time for something closer to home - and we found it! Thanks Matt - and to all of the staff at Richardson - couldnt have asked for a better truck buying experience!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 18, 2016

    #matthughey Found the perfect truck. Best buying experience ever. No pressure from salesman, Matt Hughey. Very knowledgeable giving me information to... make a good decision. Service has been first class. Highly recommend Richardson's in Floresville.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 30, 2016

    I recently had my vehicle service there, the service team is top-notch, they fixed my car right and all is good in the world. I will continue to use them.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    September 26, 2014

    Waiting for the recalled part to get to dealership took a little too long, but the service at the dealership was wonderful. Marty would call and leave... messages as to progress of the car. All were very friendly in the shop.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 5, 2014

    They always meet all my needs with courtesy and efficiency

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews