Skip to main content

Brown Dodge Chrysler Jeep RAM

(462 reviews)

Inventory

See all 12 vehicles from this dealership.

Reviews

(462 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brown Dodge Chrysler Jeep RAM from DealerRater.

Want to share your experience with this dealership?

Write a review

Service

I have been coming here for almost 20 and I always receive great service from all counter associates and repair techs

Service

I have been coming here for almost 20 and I always receive great service from all counter associates and repair techs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Safia and thank you! We can't tell you how much we appreciate your customer loyalty! John Wilson, General Manager.

Show full review

Outstanding Customer Service

The staff are always friendly courteous, at the ready to assist in any way they can to provide the best and timely service.

Outstanding Customer Service

The staff are always friendly courteous, at the ready to assist in any way they can to provide the best and timely service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for this amazing review! We really appreciate your business. John Wilson, General Manager.

Show full review

Great service

The service n the people !! Great service n the prices to easy to make appointments on the repairs to

Great service

The service n the people !! Great service n the prices to easy to make appointments on the repairs to

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jesse, we sincerely appreciate your feedback. Each employee is a valued member of the Brown Dodge Chrysler Jeep Ram team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! John Wilson, General Manager.

Show full review

Red carpet Service

Fast, one on one friendly professional service and most of didn't Nathan didn't try to sell me a vehicleKe I was not interested in.

Red carpet Service

Fast, one on one friendly professional service and most of didn't Nathan didn't try to sell me a vehicleKe I was not interested in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Alfonso, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Brown Dodge Chrysler Jeep Ram provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. John Wilson, General Manager.

Show full review

great service

Always a great oil change at Brown Dodge. I have used Brown Dodge Chrysler dealership for all my Chryslers Town and Country and Pacifica mini Vans that I have owned.

great service

Always a great oil change at Brown Dodge. I have used Brown Dodge Chrysler dealership for all my Chryslers Town and Country and Pacifica mini Vans that I have owned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Anne, thank you for taking the time to share your feedback. Each employee is a valued member of the Brown Dodge Chrysler Jeep Ram team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! John Wilson, General Manager.

Show full review

Happy

Excellent service!! Quick to repair my vehicle and explain what I needed. I highly recommend this Service Dept. Ronnie is a great Service Manager and Sam is so sweet and very helpful :)

Happy

Excellent service!! Quick to repair my vehicle and explain what I needed. I highly recommend this Service Dept. Ronnie is a great Service Manager and Sam is so sweet and very helpful :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! John Wilson, General Manager.

Show full review

Great and Friendly Service

Thomas Villa the salesperson and Roland Aguilar from Finance were both great, super friendly and truly helped me a lot thru the process. Made me feel welcomed and I would definitely recommend anyone to go and see Thomas!

Great and Friendly Service

Thomas Villa the salesperson and Roland Aguilar from Finance were both great, super friendly and truly helped me a lot thru the process. Made me feel welcomed and I would definitely recommend anyone to go and see Thomas!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. John Wilson, General Manager.

Show full review

Great dealership but mean old lady in service department

Fast repair great dealership Horrible old lady at the service department. She is rude and condescending. If you can speak someone else do so

Great dealership but mean old lady in service department

Fast repair great dealership Horrible old lady at the service department. She is rude and condescending. If you can speak someone else do so

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jessica, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. John Wilson, General Manager.

Show full review

Great service

Very professional and accommodating. Everyone greeted me politely and didn’t hassle me while I surfed the sakes lot waiting on my vehicle to be ready.

Great service

Very professional and accommodating. Everyone greeted me politely and didn’t hassle me while I surfed the sakes lot waiting on my vehicle to be ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Brent, we sincerely appreciate your feedback. Each employee is a valued member of the Brown Dodge Chrysler Jeep Ram team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! John Wilson, General Manager.

Show full review

Fantastic service

Fast, friendly, knowledgeable staff. Terry Anderson is a fantastic asset to the service department because of his knowledge, skill, and experience working on Mopar products!

Fantastic service

Fast, friendly, knowledgeable staff. Terry Anderson is a fantastic asset to the service department because of his knowledge, skill, and experience working on Mopar products!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for this amazing review, Preston! We really appreciate your business. John Wilson, General Manager.

Show full review
See all 462 reviews