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Carib was the first time we had a good experience with this dealership. We would have never bought a car from them if it was not for his honesty. He... cares about his customers and follows up to make sure you are happy. We bought 2 cars
Gage was the best salesman that I have ever dealt with. Very knowledgeable and easy to work with. Would recommend to anyone that I know.
My experience with Jenkins Mazda started out rocky, but management worked to address my issues so things turned out fine in the end. I was working remotely... to purchase a car for my mother, who lives in Gainesville. I used a buying service to get quotes from multiple dealers. As is typical with most buying services, the initial offers are aggressive but there are typically dealer add-ons that aren't disclosed. Knowing this, I worked to get confirmation from my salesperson so that my mother would know exactly what she was paying when she showed up at the dealership. Despite assurances, my mother showed up at the dealership and there were additional add-ons she wasn't expecting. We were not happy. Management acknowledged the slip-up in communications, and seemed to be concerned that the process had not gone well for us. The salesperson was subsequently let go, and we reached a compromise that was satisfactory. Ultimately, the staff at Jenkins (with the exception of the salesperson, now gone) treated my mother well. The price she got from Jenkins, inclusive of the add-ons, beat the other dealerships in the area. And, importantly, my mom loves her new CX-5.
If u have rough credit,, go see Scott Gale at Jenkins Mazda, he is an Excellent salesman, got me into a car only 2 years old with rough credit and on budget,... when other dealerships, laughed me out the door and recommended I go to a buy here pay here,, very polite young man, Did exactly what he said he would, I even ended up with a much nicer, newer car than I expected too, Desiree in finance, also very respectful, very polite, Just a great experience and a great grow of people. I highly recommend him and Jenkins Mazda
Timi Thomas was quite the professional when helping me purchase a previously owned vehicle. Her knowledge of the car and dealer processes made my experience... pleasant and efficient. I would definitely recommend purchasing your next vehicle with Timi's help.
Had car trouble on the way to Florida and stopped at Mazda. Car seemed to be taken care of, but a few months later, I had the same problem, and my mechanic... told me that they did not do what they told me was done. Do not go here, they will scam you
Twice during service visits. the passenger seat of my new car was supposed to be looked at to get it repaired. On both visits, no one was there to make... a decision. The last time, the service person said the manager was out, but would call me the following day. Still waiting!!!
On 7/2/18 we sent you a private message. Please do not hesitate to contact us so we can have the opportunity to make things right. We value your busin...ess and the honest feedback. Thank you kindly, Maria Patino, Customer Relations Director.
I'd like to thank Mr. Scott Gale for such an excellent experience. His professionalis, and thoroughness coupled with enthusiasm made me believe him when... he told me, I sell this product because I believe in it. Our new CX5 is exactly what we wanted in everyway and Scott worked hard to see to it that we wanted for not! I'm looking forward to our first service appointment with Jenkins Mazda.
Thank you so much for your business and the glowing review!
Just walk in and Kala greets you,she is always happy & nice. Jim Bronson is the general manager & he is the best. Jim is honest, knows how to treat people,... making you feel at home. Also Timi, Matt, Mark & Tony Bower the service manager make up a Great Team of people to deal with.. Before you buy elsewhere stop in at Jenkins Mazda and take a test drive . You will be very Happy ! Also,they have bagels, donuts, coffee, water and a nice lounge. God Bless Us All... Stephen mack
I recently visited Jenkins Mazda and had the pleasure of working with James Morris. He is a great sales representative. Buy a car from James!
Thank you for your business and the five-star rating!