Reviews
I had a great experience at Mercedes Benz of Daytona
I had a great experience at Mercedes Benz of Daytona Beach. My salesman, Sam Samaan, was excellent. He went above and beyond to work with me and got me a great deal on the car I purchased. I look forward to doing business with them in the future.
I had a great experience at Mercedes Benz of Daytona
I had a great experience at Mercedes Benz of Daytona Beach. My salesman, Sam Samaan, was excellent. He went above and beyond to work with me and got me a great deal on the car I purchased. I look forward to doing business with them in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We're looking forward to your next visit with us!
Michael Iafanti is kind and explains everything.
Michael Iafanti is kind and explains everything. Service at this dealership is excellent. I have absolutely no complaints .
Michael Iafanti is kind and explains everything.
Michael Iafanti is kind and explains everything. Service at this dealership is excellent. I have absolutely no complaints .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
David Joseph and the entire staff at Mercedes Benz of
David Joseph and the entire staff at Mercedes Benz of Daytona were absolutely amazing! They ensured our entire experience from start to finish was smooth & professional. We traveled from Georgia to purchase our Mercedes Benz and our experience was more than worth it!!!
David Joseph and the entire staff at Mercedes Benz of
David Joseph and the entire staff at Mercedes Benz of Daytona were absolutely amazing! They ensured our entire experience from start to finish was smooth & professional. We traveled from Georgia to purchase our Mercedes Benz and our experience was more than worth it!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!
Mike Ifanti is a treasure.
Mike Ifanti is a treasure. He handles the servicing of both my MBs professionally and expertly. The Daytona Service Center is top notch. Thank you.
Mike Ifanti is a treasure.
Mike Ifanti is a treasure. He handles the servicing of both my MBs professionally and expertly. The Daytona Service Center is top notch. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!
David has great product knowledge.
David has great product knowledge. Very responsive to requests. Professional demeanor. Metry Shallop in Service Dept is superb. Taken good care of us for prior S Class purchase. He is a major reason we purchased our GLE 450 at this dealership.
David has great product knowledge.
David has great product knowledge. Very responsive to requests. Professional demeanor. Metry Shallop in Service Dept is superb. Taken good care of us for prior S Class purchase. He is a major reason we purchased our GLE 450 at this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Geoweisz, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
I serviced my new 450 GLS on November 11, 2024 for a hard
I serviced my new 450 GLS on November 11, 2024 for a hard down shift between gears 5 and 4. After leaving the car for the day, I was told the transmission was out of calibration and the tech did a software update. When I picked up the car my service advisor told me to drive the car a couple of days and let him know how the transmission is working. Three days later I called him and told him the hard downshift was still there. He told me Mercedes was developing new software to fix the issue. When I asked him when the software would be available, he had no idea. I contacted Mercedes Corporate costumer service to ask about the new software and after being put in touch with one of the managers, they had no information regarding new software. There best advise was to go to a different dealer. Fast forward three months to today and I took my Mercedes 450 GLS to Jacksonville for what they call the B service and I asked them to check out the issue with the transmission. After only about 4 hours my car was ready and I asked about the transmission fix and was told that was complete also. I was skeptical until I started driving home and the car drove like the new Mercedes I bought 18 months ago. Mercedes customer service was right, just go to another dealership. My advise to anyone who reads this review is whether you are buying or servicing a Mercedes don’t go to Mercedes of Daytona beach. I tried buying my new Mercedes there and walked away and best I can tell they had my car all day to fix the transmission and did nothing and then lied about new software.
I serviced my new 450 GLS on November 11, 2024 for a hard
I serviced my new 450 GLS on November 11, 2024 for a hard down shift between gears 5 and 4. After leaving the car for the day, I was told the transmission was out of calibration and the tech did a software update. When I picked up the car my service advisor told me to drive the car a couple of days and let him know how the transmission is working. Three days later I called him and told him the hard downshift was still there. He told me Mercedes was developing new software to fix the issue. When I asked him when the software would be available, he had no idea. I contacted Mercedes Corporate costumer service to ask about the new software and after being put in touch with one of the managers, they had no information regarding new software. There best advise was to go to a different dealer. Fast forward three months to today and I took my Mercedes 450 GLS to Jacksonville for what they call the B service and I asked them to check out the issue with the transmission. After only about 4 hours my car was ready and I asked about the transmission fix and was told that was complete also. I was skeptical until I started driving home and the car drove like the new Mercedes I bought 18 months ago. Mercedes customer service was right, just go to another dealership. My advise to anyone who reads this review is whether you are buying or servicing a Mercedes don’t go to Mercedes of Daytona beach. I tried buying my new Mercedes there and walked away and best I can tell they had my car all day to fix the transmission and did nothing and then lied about new software.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thanks for reaching out to us. Here at Mercedes-Benz of Daytona Beach we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (386) 675-4677. We look forward to hearing from you.
Appointment was easy to schedule.
Appointment was easy to schedule. Good communication through text with updates on the car. Professional. Quick and easy service. Was a pleasure working with you.
Appointment was easy to schedule.
Appointment was easy to schedule. Good communication through text with updates on the car. Professional. Quick and easy service. Was a pleasure working with you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Michelle, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
They always keep us updated on what they are doing, and
They always keep us updated on what they are doing, and we love that they pick up and drop off the car. Of course, clean it as well.
They always keep us updated on what they are doing, and
They always keep us updated on what they are doing, and we love that they pick up and drop off the car. Of course, clean it as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
David Joseph provided us the most pleasant and stressless
David Joseph provided us the most pleasant and stressless car purchase we have ever had.
David Joseph provided us the most pleasant and stressless
David Joseph provided us the most pleasant and stressless car purchase we have ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Daytona Beach so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!
As always before : excellent and timely service,
As always before : excellent and timely service, professional advice -could feel, they care about customers (Michael Infant), excellent communication, super clean environment
As always before : excellent and timely service,
As always before : excellent and timely service, professional advice -could feel, they care about customers (Michael Infant), excellent communication, super clean environment
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!