Reviews

Average Ratings

4.3
49 lifetime reviews.
  • SandyB

    Staff are not as familiar with hybrid models as I had hoped

    Dealer Response

    Thank you for your review, Sandy. Please let us know if there is ever anything else we can do for you! Safe travels!


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    Staff are not as familiar with hybrid models as I had hoped

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your review, Sandy. Please let us know if there is ever anything else we can do for you! Safe travels!


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  • Deceitful business practices

    Very deceitful in their practice. Failed to return my calls. Promised to hold a vehicle then sold the vehicle without give me a courtesy call. Had...


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    Very deceitful in their practice. Failed to return my calls. Promised to hold a vehicle then sold the vehicle without give me a courtesy call. Had to locate another vehicle at another dealership. Will never deal withis dealership and its deceitful staff.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • customer

    My mom. Who is 75 years old bought a new car in February and she still does not have her registion. The dealership keeps jerking her around. On t...

    Dealer Response

    Judith, we are so disappointed to learn of this situation you have described. We take our customers? comments seriously so we hope that you?ll giv...


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    My mom. Who is 75 years old bought a new car in February and she still does not have her registion. The dealership keeps jerking her around. On top of that she has asked for the paperwork so she can register the car herself and they refuse to give her the papers. This is a really poor dealship.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Judith, we are so disappointed to learn of this situation you have described. We take our customers? comments seriously so we hope that you?ll give us a call at (352) 493-4297 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.


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  • Partner in our bldg business

    Very pleased with the work that was done & how quickly I had my vehicle back.

    Dealer Response

    Collette, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Our team is dedicated to providing top-qua...


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    Very pleased with the work that was done & how quickly I had my vehicle back.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Collette, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.


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  • 2012 fusion

    Great service very professional. My car was in an accident where the front number got cracked. A new bumper was ordered, painted, clear coat was a...


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    Great service very professional. My car was in an accident where the front number got cracked. A new bumper was ordered, painted, clear coat was applied and replaced. Can't even tell it was hit..

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great experience and Amazing people

    My name is Jean Theophin I would to take this opportunity to tell people in chief land and the surrounding areas how great these trained professio...


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    My name is Jean Theophin I would to take this opportunity to tell people in chief land and the surrounding areas how great these trained professionals are. A couple weeks ago my car had engine problem and I wanted a car to get my family to school and to work. I checked with several dealerships in the area they told me because of my credit no bank wouldn't even give me car loan. I didn't know what to do, but I try to purchase a very old used car that might not even last for a long time. To make my story short I called the Chiefland Ford to get a price on vehicle the manager Mr. Huston come down and try it and I got there he introduced me to his great team. The sales person who helped all the way was Alfriele Watkins an amazing young lady. I couldn't not believe they got me approved on 2011 Ford Edge which my family and like so much. Who ever read this review and if you any credit challenge at Chiefland Ford you will get help. 5 starts to Mr. Willie, Scott, Huston and Alfriele.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bought a used car

    Traveled 2 hours from Orlando to pickup car. Car was fully detailed and ready to go when we got there. 1 1/2 hours total for inspection, test driv...

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Dan. As one of our valued customers, we want...


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    Traveled 2 hours from Orlando to pickup car. Car was fully detailed and ready to go when we got there. 1 1/2 hours total for inspection, test drive and paperwork and we were out the door.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Dan. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


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  • I Love Plattners Chiefland Ford

    Loved the staff and customer service. Was helped by Kiara and she was fantastic! This was my first big buying experience and it was so easy with a...


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    Loved the staff and customer service. Was helped by Kiara and she was fantastic! This was my first big buying experience and it was so easy with all the help from the staff at Plattner Chiefland Ford.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service and price

    We received great service and were amazed at the reasonable price.

    Dealer Response

    We're happy to hear that you were pleased with your experience at our dealership, John! Thank you for sharing your feedback with us.


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    We received great service and were amazed at the reasonable price.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We're happy to hear that you were pleased with your experience at our dealership, John! Thank you for sharing your feedback with us.


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  • Chiefland Ford

    Everything was great good service and sales. I will be back soon


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    Everything was great good service and sales. I will be back soon

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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