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Reviews

Average Ratings

4.8
45 lifetime reviews.
  • SandyB

    Staff are not as familiar with hybrid models as I had hoped

    Dealer Response

    Thank you for your review, Sandy. Please let us know if there is ever anything else we can do for you! Safe travels!


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    Staff are not as familiar with hybrid models as I had hoped

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your review, Sandy. Please let us know if there is ever anything else we can do for you! Safe travels!


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  • Great experience and Amazing people

    My name is Jean Theophin I would to take this opportunity to tell people in chief land and the surrounding areas how great these trained professio...


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    My name is Jean Theophin I would to take this opportunity to tell people in chief land and the surrounding areas how great these trained professionals are. A couple weeks ago my car had engine problem and I wanted a car to get my family to school and to work. I checked with several dealerships in the area they told me because of my credit no bank wouldn't even give me car loan. I didn't know what to do, but I try to purchase a very old used car that might not even last for a long time. To make my story short I called the Chiefland Ford to get a price on vehicle the manager Mr. Huston come down and try it and I got there he introduced me to his great team. The sales person who helped all the way was Alfriele Watkins an amazing young lady. I couldn't not believe they got me approved on 2011 Ford Edge which my family and like so much. Who ever read this review and if you any credit challenge at Chiefland Ford you will get help. 5 starts to Mr. Willie, Scott, Huston and Alfriele.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bought a used car

    Traveled 2 hours from Orlando to pickup car. Car was fully detailed and ready to go when we got there. 1 1/2 hours total for inspection, test driv...

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Dan. As one of our valued customers, we want...


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    Traveled 2 hours from Orlando to pickup car. Car was fully detailed and ready to go when we got there. 1 1/2 hours total for inspection, test drive and paperwork and we were out the door.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Dan. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


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  • I Love Plattners Chiefland Ford

    Loved the staff and customer service. Was helped by Kiara and she was fantastic! This was my first big buying experience and it was so easy with a...


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    Loved the staff and customer service. Was helped by Kiara and she was fantastic! This was my first big buying experience and it was so easy with all the help from the staff at Plattner Chiefland Ford.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service and price

    We received great service and were amazed at the reasonable price.

    Dealer Response

    We're happy to hear that you were pleased with your experience at our dealership, John! Thank you for sharing your feedback with us.


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    We received great service and were amazed at the reasonable price.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We're happy to hear that you were pleased with your experience at our dealership, John! Thank you for sharing your feedback with us.


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  • Chiefland Ford

    Everything was great good service and sales. I will be back soon


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    Everything was great good service and sales. I will be back soon

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Happy with Collision Repair

    Glenn in the body shop was helpful in getting my car repaired.

    Dealer Response

    We're so happy you enjoyed working with our staff, Beverly! It is our goal to provide a positive customer experience, and we're glad to hear that ...


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    Glenn in the body shop was helpful in getting my car repaired.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so happy you enjoyed working with our staff, Beverly! It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!


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  • Escape - general maintenance

    it is amazing how every time I go there the staff has changed. The only consistent person, in the service department is the Technician. Thank goo...

    Dealer Response

    Thank you for your kind words and review, Reina. Please let us know if there's anything else we can do for you. Thanks so much for your positive f...


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    it is amazing how every time I go there the staff has changed. The only consistent person, in the service department is the Technician. Thank goodness for that.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your kind words and review, Reina. Please let us know if there's anything else we can do for you. Thanks so much for your positive feedback!


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  • The best dealership in the south

    Yes very helpful, I ordered a transit connect wagon 2016.Closing sale took less than an hour. They gave me a quoted price and stuck to it. They ke...

    Dealer Response

    Thank you. We take our reviews seriously and are delighted to hear about your visit. It's great to hear that we could be of such help!


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    Yes very helpful, I ordered a transit connect wagon 2016.Closing sale took less than an hour. They gave me a quoted price and stuck to it. They kept me informed as they vehicle was produced and made its way through the system. Best dealership in the south.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you. We take our reviews seriously and are delighted to hear about your visit. It's great to hear that we could be of such help!


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  • Best dealership in south

    Doug Lanier and Tom Frey were the best sales persons I have ever dealt with. I came to them with very specific vehicle that knew I could only get ...


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    Doug Lanier and Tom Frey were the best sales persons I have ever dealt with. I came to them with very specific vehicle that knew I could only get by ordering it and they did not try to haggle me into buying something I did not want or need. They responded to my questions immediately and went above and beyond trying to track the vehicle every step of the way as it made its way to the dealership. The buying process was smooth, they stuck to the quoted price and did not try to sell me additional insurances that would have delayed me further in closing the sale. I will be recommending this dealership to friends cans others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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