Reviews
Lauren at Principle BMW exhibits excellent custom
Lauren at Principle BMW exhibits excellent custom service! From start to finish, I had an amazing first time experience. She?s also very personable. My vehicle was serviced quickly and with detail. I was even able to see a visual on what was performed. Thank you for an amazing first time experience. Looking forward to my next visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Yakini, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Professional, kind staff.
Professional, kind staff. Ms Linda, sales lady, was excellent in taking care of us from the moment we walked in to the dealers place to the end. Mr. Eddie was great in explaining some things that my husband and I did not understand. Mr Fitzgerald was great as well, the accountant. We had a very good experience in our BMW buy! Thank you all for your kindness and professionalism!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! We hope you have a great day!
Prompt and courteous service.
Prompt and courteous service. Great service advisor Juan Cantu provided knowlegable, sound and excellent service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BMW principal are the best.
BMW principal are the best..i had a service for my car and Michal she was so helpful..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rania, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! We are always more than happy to assist you if anything else comes up. Take care!
Juan was fantastic!
Juan was fantastic! Everyone I met on my first visit was so helpful and courteous’
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
I went in not with the expectation of buying a vehicle
I went in not with the expectation of buying a vehicle but my sales rep Victor was super friendly and helpful. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Juan, we are so pleased you enjoyed your visit to Principle BMW of San Antonio! Please don't hesitate to reach out if there's anything additional we can do for you.
Very professional & courteous.
Very professional & courteous. Listened very well. Received car within 2 hours as stated. Clean car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
AJ was a great salesman with great customer service and
AJ was a great salesman with great customer service and very helpful when we couldn?t make up our mind!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Sophie, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We had a great experience and our Sales guy was awesome!
We had a great experience and our Sales guy was awesome! Best car purchase ever.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Karen, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Alan made the whole sales experience very easy and was
Alan made the whole sales experience very easy and was helpful throughout the whole process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Dan, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.