Reviews
Jacob was very helpful during my car purchase.
Jacob was very helpful during my car purchase. He is relentless. The entire process was very smooth and I will definitely recommend them for business.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Very professional but personal handling of my oil change.
Very professional but personal handling of my oil change. Still took 90 minutes but there were lots of folks there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
One of the best car buying experiences I have ever had.
One of the best car buying experiences I have ever had. They treat you with respect, value your time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Shakir, thank you for sharing your positive experience! We hope you have a great day!
Quick, responsive, caring .
Quick, responsive, caring . They are committed to making sure your experience was a good one !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Our salesman Cesar was absolutely wonderful.
Our salesman Cesar was absolutely wonderful. The finance guy who helped us was so nice and personable. We love BMW of San Antonio!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Rylee, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This is a very efficient dealership.
This is a very efficient dealership. They check you in fast and keep you informed throughout the process!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The best service we have ever experienced.
The best service we have ever experienced. Fast, very friendly stayed in communication with us during the whole time our vehicle was in service and updated us.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Cristela, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Outstanding Salesman and Customer Service Friendly
Outstanding Salesman and Customer Service Friendly Environment and Great Prices.. Excellent Employees Very Helpful 5STAR Rating. That's why I choose this Dealership. They Go Beyond Customer Service. Every New And Pre-owned vehicle Were All TOP Quality Vehicles.. Thank You For The BEST Experience With Your Dealership.. 🎊💖🇺🇸
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jose, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very easy to work with.
Very easy to work with. The sales rep always made us feel welcome. He was very knowledgeable and up front if there was something he didn’t know. The recon dept is also top notch. They did a great job getting the car ready.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Feel free to reach out to us if you need anything. Have a wonderful day.
Lauren was great as my new service representative, had a
Lauren was great as my new service representative, had a timely loaner for me, kept me informed on the status of my Z4, and had it ready for pickup as promised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!