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Reviews

Average Ratings

4.2
357 lifetime reviews. Includes reviews of Palm Coast Ford from DealerRater.com
  • New Car Purchase
    March 11, 2017

    Shawn Tamboia was couteous, patient, and understood our needs. We had an overall very good experience with Shawn and would ask for him directly wh...


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    Shawn Tamboia was couteous, patient, and understood our needs. We had an overall very good experience with Shawn and would ask for him directly when purchasing another vehicle in the future.

    Does recommend this dealer

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  • A great adventure.
    March 7, 2017

    One of the worst things in my world is purchaseing another vehicle. While at Palm Coast Ford it was made more pleasant. My salesman Yuri Valson an...


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    One of the worst things in my world is purchaseing another vehicle. While at Palm Coast Ford it was made more pleasant. My salesman Yuri Valson and the sales people made it more enjoyable.

    Does recommend this dealer

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  • Chris is the one to deal with.
    March 4, 2017

    Came in just to take a look at a truck. After a little haggling "doing the dance" Chris asked what do I have to do to get you in this truck. I tol...


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    Came in just to take a look at a truck. After a little haggling "doing the dance" Chris asked what do I have to do to get you in this truck. I told him the number and he made it happen. Would defiantly buy from Palm Coast again and would not hesitate to work with Chris. As a matter of fact I would personally recommend that you request Chris as your salesman upon arriving.

    Does recommend this dealer

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  • New Truck Purchase
    February 27, 2017

    Purchasing a new car or truck can be an exhausting experience. We knew our finances and what we could afford, did the research, trolled the inter...


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    Purchasing a new car or truck can be an exhausting experience. We knew our finances and what we could afford, did the research, trolled the internet, contacted dealerships and talked with customers who had recently made new car or truck purchases. Since we both travel for work, we were not tied to one location for our purchase, but the list of who we wanted to do business with dwindled quickly. Palm Coast Ford treated us with respect. Period. Since we were in the area and had our trade-in on hand, we decided to stop in to peruse their inventory. Before heading out to the dealership we had corresponded by email and text with Chris Smith and Sean Peveler. At no time during the process did we feel like just a ???number??? to them or an inconvenience to their schedule. Everyone that we met had a professional and warm demeanor, they responded in a timely manner to our deluge of questions. The entire staff totally dismantled the ???used car salesman??? image that has become so iconic. While we loved our Ford Edge, our goal was to purchase a dually truck that could handle our forty-three foot fifth wheel, while not over taxing the truck or the engine, with power for traversing the passes at home in Colorado. We purchased a Chevy Silverado truck that was in their used vehicle inventory. Happy, happy, happy the truck is exactly what we needed. So, the real question is???do we feel comfortable recommending Palm Coast Ford to our friends and family for the purchase or lease of a new or used car or truck? Absolutely, the entire process went smoothly, we were treated fairly and with respect by everyone that we encountered. I would have no reservations at all endorsing Palm Coast Ford, they truly earned our business and an excellent review.

    Does recommend this dealer

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  • Purchase of Truck

    Purchasing a new car or truck can be an exhausting experience. We knew our finances and what we could afford, did the research, trolled the intern...


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    Purchasing a new car or truck can be an exhausting experience. We knew our finances and what we could afford, did the research, trolled the internet, contacted dealerships and talked with customers who had recently made new car or truck purchases. Since we both travel for work, we were not tied to one location for our purchase, but the list of who we wanted to do business with dwindled quickly. Palm Coast Ford treated us with respect. Period. Since we were in the area and had our trade-in on hand, we decided to stop in to peruse their inventory. Before heading out to the dealership we had corresponded by email and text with Chris Smith and Sean Peveler. At no time during the process did we feel like just a “number” to them or an inconvenience to their schedule. Everyone that we met had a professional and warm demeanor, they responded in a timely manner to our deluge of questions. The entire staff totally dismantled the “used car salesman” image that has become so iconic. While we loved our Ford Edge, our goal was to purchase a dually truck that could handle our forty-three foot fifth wheel, while not over taxing the truck or the engine, with power for traversing the passes at home in Colorado. We purchased a Chevy Silverado truck that was in their used vehicle inventory. Happy, happy, happy the truck is exactly what we needed. So, the real question is…do we feel comfortable recommending Palm Coast Ford to our friends and family for the purchase or lease of a new or used car or truck? Absolutely, the entire process went smoothly, we were treated fairly and with respect by everyone that we encountered. I would have no reservations at all endorsing Palm Coast Ford, they truly earned our business and an excellent review.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Customer Service!!
    February 14, 2017

    I went to get a simple oil change recently and was met by a young man named John Hart-He was very attentive, professional, and made the experience...


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    I went to get a simple oil change recently and was met by a young man named John Hart-He was very attentive, professional, and made the experience quick and pleasant. Just nice to go somewhere now a days and not feel like you're just a number with money! Cathy L.

    Does recommend this dealer
    Came in for service or repair

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  • Engine light still on
    January 30, 2017

    2016 Ford escape. Engine light on. Should not be happening on a new vehicle. No reassurance my vehicle is safe to drive. They erased the cpu code ...


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    2016 Ford escape. Engine light on. Should not be happening on a new vehicle. No reassurance my vehicle is safe to drive. They erased the cpu code and sent me on my way just to have it come on again

    Does not recommend this dealer

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  • Can't even get apt scheduled.
    January 27, 2017

    Called on 1-18 to make apt, told I'd receive call back to schedule. After no return call, I called again 1-19. Told same thing, and no return call...


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    Called on 1-18 to make apt, told I'd receive call back to schedule. After no return call, I called again 1-19. Told same thing, and no return call. Called 1-20, after complaining to guy on phone of my experience, was told to stay on hold while he went to get person to pick up for schedule. Hung up after appro 10 mins....

    Does not recommend this dealer
    Came in for service or repair

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  • New car purchase
    January 24, 2017

    Christopher smith was my salesman and could not have been more professional and patient . He took the extra time to find a car and Loan/payment to...


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    Christopher smith was my salesman and could not have been more professional and patient . He took the extra time to find a car and Loan/payment to fit our requirements. We never felt pressured as a matter of fact I pressured him . I would and will make sure my friends and family look Chris up for their future vehicle purchases . I can't stress enough the amount of professionalism and customer care exhibited by him and the team at palm coast Ford . Thank you

    Does recommend this dealer

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  • Outstanding Customer Service-

    I'd like to personally thank Barry C. and Sean P for their outstanding customer service and attention to detail. They have always gone out of the...


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    I'd like to personally thank Barry C. and Sean P for their outstanding customer service and attention to detail. They have always gone out of their way to help me, wheather it's getting an item for my car, showing me where the coffee is, or reaching out to me via email. Great dealership. They have a customer for life. Sincerely, Dorothy Howe Palm Coast, FL

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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