Barrett Jaguar Maserati

Reviews

4.8 out of 5 4.8
78 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 17, 2018

    Barrett Jaguar is simply the best. Customer service is second to none. If you desire the best, then use Barrett Jaguar for your every need!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 1, 2018

    Jason was GREAT! He provided me with everything from start to finish. Request Jason at jaguar in SA,TX you’ll be getting the BEST!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • March 15, 2018

    I waited for years to get my first Jaguar and I am so happy I finally made the move to get one. I am truly enjoying my 2018 XJ and exploring all of it's... capabilities and features. My car is awesome!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    October 19, 2018

    Bought a used Jaguar in a miserable exchange. Hubby died during the waiting period. I wanted to purchase a new or different car, but dealership's... best offer was $10k less than I paid for the car 3 weeks prior. Got corporate involved, but no help. Very sad and disappointing experience. I WILL NEVER DO BUSINESS WITH THIS DEALERSHIP AGAIN. Manager Carlos Garza delights in intimidation and the thrill of the deal vs. customer satisfaction and service.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    October 11, 2018

    Unable to give 5 star overall rating; the hood was not closed properly when service was completed; never noticed indicator light. While driving north... outside of San Antonio, on a two lane highway, an on-coming large tractor-trailer passed us at high speed; the wind draft revealed the hood was not latched properly. Immediately we pulled over to check hood and close properly. I notified service consultant about the issue and she later informed me that this was addressed at an in-house meeting. Thank you for your courtesy and service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 17, 2018

    Great service by Carlos Garza and the Barrett team.

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    Does recommend this dealer
    Shopped for a new car
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  • 5.0 out of 5
    September 14, 2018

    Staff were professional, knowledgeable, and made the lease process seamless.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 19, 2018

    Good, hopefully the dealership will honor their promises hey made at the time of purchase.. E.G. pick the car up at our house, if needed, for service etc...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 11, 2018

    Iwas looking for a specific Jag. Was not in stock or nowhere in texas. A week later they found the rmotor,color, and interior I wanted with the added bonus... of all thr bells and whistles Jag has too offer. It was all accross the country. They provided an amazing customer service to satisfiy me. I have owned over 60 new vehicles from all the major manufactures and dealers .I have never been so surprised with such premier service as this Jag dealer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 9, 2018

    Everything was very good only thing is if the wait time was less.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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