Seguin Chevrolet

3.9 out of 5 3.9

Reviews

3.9 out of 5 3.9
17 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 3, 2020

    Great service and salesman. The service department was also awesome was in and out.

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 31, 2019

    Lied to us about extra coverages they sold to us. We purchased truck bed cover had to make 2 trips to dealership to have it installed and its still not... right they attached it down with 2 sided tape. They placed their oily hands on roof liner they tried cleaning it twice, but still shows.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • December 7, 2017

    I had a pleasant experience. My car was serviced promptly, professionally and courteously.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for your kind comments. We appreciate your business. Sincerely, Jim Wilson , General Manager.

  • 5.0 out of 5
    March 13, 2019

    Service was great and I was in and out of there in no time.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 28, 2018

    Service experience was great, they fixed what needed to be repaired and my car was shiny and clean when I picked it up!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 21, 2018

    Waste of time. Kept vehicle for a week to change oil. Repairs were too complicated and expensive for dealer to handle but performed fine at another dealer.... Even their explanation did not make any sense. I did get a nice loaner though.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Bertie please send me the invoice number to me via email. I am having trouble finding you by your name in our system. Please send it to scarpenter...@seguinchevrolet.com. Thank You, Scott Carpenter Service Director

  • 5.0 out of 5
    November 18, 2017

    Chuck was great. Got everything done in a timely manor.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2017

    Very friendly atmosphere and made sure I was comfortable

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    September 23, 2017

    Brought my car in for service when a rat got under my hood during Hurricane Harvey and it ate my wiring. The service dept was very busy with flood victim's... cars but tried to get the parts to fix my car and get me back on the road in a timely manner.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    July 27, 2017

    My family has bought 5 vehicles from Seguin Chevrolet. 4 of them with Al Pena as the sales man. All were great vehicles and experiences except for my last... car which is a used 2011 Chevy Equinox. I have only had it 10 months. It was been in the shopping more than I'll like. Now I'm trying to figure what I'm going to do with it cause I can't afford to keep fixing it. SI gave them a 3 star rate cause it's not really their fault I'm going thru this but I believe they have changed from the other times my family has bought from them and I don't plan to go back except for when my truck that has free oil changes for life needs one.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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