Reviews

3.9 out of 5 3.9
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    April 21, 2018

    Waste of time. Kept vehicle for a week to change oil. Repairs were too complicated and expensive for dealer to handle but performed fine at another dealer.... Even their explanation did not make any sense. I did get a nice loaner though.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Mr. Bertie please send me the invoice number to me via email. I am having trouble finding you by your name in our system. Please send it to scarpenter...@seguinchevrolet.com. Thank You, Scott Carpenter Service Director

  • 5.0 out of 5
    November 18, 2017

    Chuck was great. Got everything done in a timely manor.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • December 7, 2017

    I had a pleasant experience. My car was serviced promptly, professionally and courteously.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you very much for your kind comments. We appreciate your business. Sincerely, Jim Wilson , General Manager.

  • 5.0 out of 5
    October 4, 2017

    Very friendly atmosphere and made sure I was comfortable

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    September 23, 2017

    Brought my car in for service when a rat got under my hood during Hurricane Harvey and it ate my wiring. The service dept was very busy with flood victim's... cars but tried to get the parts to fix my car and get me back on the road in a timely manner.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 3.0 out of 5
    July 27, 2017

    My family has bought 5 vehicles from Seguin Chevrolet. 4 of them with Al Pena as the sales man. All were great vehicles and experiences except for my last... car which is a used 2011 Chevy Equinox. I have only had it 10 months. It was been in the shopping more than I'll like. Now I'm trying to figure what I'm going to do with it cause I can't afford to keep fixing it. SI gave them a 3 star rate cause it's not really their fault I'm going thru this but I believe they have changed from the other times my family has bought from them and I don't plan to go back except for when my truck that has free oil changes for life needs one.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    June 20, 2017

    Good experience why does this have to be so long. Would recommend to others.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2.0 out of 5
    November 21, 2015

    Paying cash ? This dealer isn't interested. They say price matters, and it does. That's why I bought from another dealer.

    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    February 28, 2015

    Our salesman Ramiro Castillo helped us pick out the right vehicle fir us. We love our Chevrolet Tahoe very smooth ride and great gas mileage. Everybody... was very friendly and willing to help. Really recommend this dealership

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hey that's great Mr. Castillo we are glad you where happy with your purchase, help us spread the word to your family and friends. Thank You Shawn Dri...scoll General Manager Seguin Chevrolet

  • 5.0 out of 5
    February 28, 2015

    I was so happy with my new car; Ramiro Castillo help me out during the process of buying in. I was very satisfied with all the help and the way I was treated.... I will highly recommend this dealership!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Linda for the kind words, we are proud to have Ramiro as part of our team. Don't forget to tell your friends and family about how you where ...treated here at Seguin Chevrolet. Thank You Shawn Driscoll General Manager Seguin Chevrolet

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