Trapp Cadillac Chevrolet

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4.9
(103 reviews)

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Reviews

4.9
(103 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

kirk_bergeron@bellsouth.net

I've bought my last 3 vehicles from Trapp. They are always easy and more than fair to deal with. Robert (manager) and Chasity (sales) were great (as usual)!

Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

1.8

Disappointed customer

My vehicle has been at Trapp Cadillac for almost 2 1/2 months, I’ve been getting the run around for weeks about it being ready. ☺️

Dealer response

Hi, we regret to hear that you had this experience with us. Please contact Customer Experience Manager, Heather Burton at (985) 876-6570 when you have an opportunity, and we will be more than happy to try and turn your experience around. Take care!

5.0

Recall Appointment

Trapp has my confidence in providing me with value for my money. This visit was for a covered recall on a used truck I purchased at another dealer. They called me to remind me of the recall and I was able to make an appointment for the next day.

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

5.0

Cynthia Guidry

My experience was excellent. Always has been every time I visit Trapp

Dealer response

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

4.8

Experience

The first lady I encountered in the service department was rude but the men that work in the oil change area was very friendly and helpful. I had a wonderful experience after that initial contact.

Dealer response

Hi, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

5.0

Shawn Trapp

Great people and great service. would recommend to anyone looking to buy a new or used car

Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Trapp Chevrolet and we hope to see you again soon!

5.0

Awesome buying once AGAIN!!!

Robert & Rodney helped us a lot everybody @ Trapp treat us like family, always ask us if we need anything, dealing with trapp for over 20 years very good people, once again Thanks love my 2018 Escalade

Dealer response

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

1.0

Horrible experience

Traded in a car and ended up with a lemon with overpriced service for repairs, unprofessional employees. Never again will I do business. Very Unhappy.

Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are dissappointed to hear that yours was not up to par. Please contact out Customer Experience Manager Heather Burton 985-876-6570

5.0

Good Experience

Holly Pitre is a great sales person. I eventually purchased from a friend. Holly was helpful, no pressure, and a pleasure to work with. I will call her on my next deal.

Dealer response

Hi Lee and thank you for the great feedback! Holly is a great asset and we're thankful to have her on our team. We hope to see you again soon! Best, John Lirette - Sales Manager - (985) 876-6570

5.0

Great Service

The service was great. They were very helpful in finding what we were looking for!

Read all 103 reviews