Reviews

Average Ratings

4.6
544 lifetime reviews. Includes reviews of Gainesville Buick GMC from DealerRater.com
  • Excellent customer service

    Pat and Paul did an outstanding job, especially considering that they were already short-staffed that day. They were very pleasant, professional, ...


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    Pat and Paul did an outstanding job, especially considering that they were already short-staffed that day. They were very pleasant, professional, and they worked very quickly to make sure everything went smoothly. Paul promptly called when the car was done and Pat mentioned that he is available whenever i have a question or concern. Best experience at a service center ever!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Best experience with buying a car
    September 17, 2017

    I purchased a vehicle from Gainesville Buick GMC. I worked with Liana Rabinovich. It was the smoothest transaction I could have ever hoped for. I ...


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    I purchased a vehicle from Gainesville Buick GMC. I worked with Liana Rabinovich. It was the smoothest transaction I could have ever hoped for. I was expecting a long process filled with unpleasant back and forth. However Liana Rabinovich and her manager Chris Shakelford promise me a simple and fair transaction. I work with Liana before at a different dealership years ago. I'm glad I gave her a chance again. I am very happy with my purchase. I think she and her management team not only met my expectations, but they have superseded them. Thank you guys for my beautiful new vehicle.

    Does recommend this dealer

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  • 2 hour oil change
    September 1, 2017

    Brought truck in at 8:00 am, left at 9:45am for an oil change. After an hour we were told there was 4 cars ahead of us @ 8:00am??. Then waited an...


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    Brought truck in at 8:00 am, left at 9:45am for an oil change. After an hour we were told there was 4 cars ahead of us @ 8:00am??. Then waited another 40 minutes.

    Does not recommend this dealer
    Came in for service or repair

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  • disappointed

    Was treated like I was an idiot. They tried to sell me a lesser vehicle with more miles than what I was trading in. They were making up things abo...


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    Was treated like I was an idiot. They tried to sell me a lesser vehicle with more miles than what I was trading in. They were making up things about my truck so they could low ball me on my trade in. I have lived here all my life and have delt with most of the dealerships in Gainesville and will never go back there and will will recommend everyone I know not to deal with them.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Don't always believe what they say

    I went into this dealership expecting to go home with the car of my dreams, after the salesman promised me in writing with my signature how much I...


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    I went into this dealership expecting to go home with the car of my dreams, after the salesman promised me in writing with my signature how much I wanted to pay per month and for how many months he said no problem needless to say it didn't happen. Once I got to the financial stage they said it couldn't be done. Four hours later I didn't get my car they let me down and I went home without a car. Don't make promises you can't keep. I guess they'll say anything for your business.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Most amazing car buying experience ever!

    This was the most amazing car buying experience we've ever had. Andy provided us with genuine, honest, no finagling, hassle free, top notch custom...


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    This was the most amazing car buying experience we've ever had. Andy provided us with genuine, honest, no finagling, hassle free, top notch customer service. Most of the led work was done while we were at home. He found the perfect vehicle at the perfect price for us! We love our new car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Absolutely amazing!!!

    I just recently bought a car from Al Hunter, Kevin Benson and completed the transaction with Stephen from the finance department and I can honestl...


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    I just recently bought a car from Al Hunter, Kevin Benson and completed the transaction with Stephen from the finance department and I can honestly say that it was the best experience and the greatest customer service I have received from any and all dealerships. Kevin, Stephen and Al were extremely attentive, honest, answered my questions and concerns honestly and fully met my financial and car needs. As a result, I left feeling not only well informed but completely satisfied with my purchase and experience. I recommend these professionals and this facility to any and all looking for top notch customer service , high quality vehicles and amazing purchase agreements! Thank you for absolutely everything. I've never had so much fun and so many laughs while purchasing a vehicle. You guys rock!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Truck of a life time
    April 27, 2017

    I had a great experience at Gainesville GMC. My salesman was Josh Vowinkel. I have bought many vehicles over my lifetime and this by far was my be...


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    I had a great experience at Gainesville GMC. My salesman was Josh Vowinkel. I have bought many vehicles over my lifetime and this by far was my best experience ever. Josh listened to all my concerns and took the time to find the absolute perfect truck for me. Best salesperson ever!!! Will definitely recommend to family and friends and will be back. Thanks Josh

    Does recommend this dealer

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  • Door to Door Service
    April 22, 2017

    Josh Vowinkel and finance Manager Brandon were at the top of their game. It all started with a personalized walk around of the vehicle by Josh sin...


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    Josh Vowinkel and finance Manager Brandon were at the top of their game. It all started with a personalized walk around of the vehicle by Josh since I was located 1000 miles away. Attention to detail was far superior than any other experience I have ever had and I have had many. Even when the transport company I hired to pick up and deliver the car fell very short Josh jumped in the vehicle with my permission and drove it 1000 miles through the night so I would have it for my birthday weekend. Pricing was extremely fair and I was constantly updated on what was going on. Josh was one of the easiest sales guys to work with, very transparent and friendly. I never felt I was being hustled or racked over the coals like most deals. I can honestly say not only have I purchased my dream car (2015 Mustang GT Fastback) I have gained a friend in Gainesville. I am extremely happy with my purchase

    Does recommend this dealer

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  • First Car Buying Experience!
    April 20, 2017

    My wife and I were looking to buy our first vehicle. I looked on line and found exactly what I was looking for at a very competitive price. The ...


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    My wife and I were looking to buy our first vehicle. I looked on line and found exactly what I was looking for at a very competitive price. The fact that the dealer offers a complimentary 150,000 mile power train warrant was very reassuring and made Gainesville Buick stand out from other dealerships. I called about 5 oclock and spoke to Stephen. He told me to come on over to Gainesville (we live in Perry) and take a look at the car. I told him that my wife was unable to come with me due to having to taken an online exam. Stephen encouraged me to come take a look at the vehicle and that there might be a possibility of being able to take the car home for a couple of days so that my wife could take a look also. After getting to Gainesville, Stephen introduced me to Matt who went with me on my test drive. After the test drive, I knew that I wanted to purchase the vehicle. Stephen then told me that I qualified to take the car home for a couple of days to try it out. Two days later my wife and I returned to Gainesville to purchase the vehicle. Even though the dealership was very busy (both days) we always felt like the staff was taking care of us. The dealership staff is very friendly, helpful, and honest. We never felt pressured into anything and we had purchased the car and were on our way home in about an hour and a half including having the car detailed. Thanks to the staff at Gainesville Buick GMC, our first car buying experience was a pleasure. We would both highly recommend this dealership.

    Does recommend this dealer

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