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Central Houston Nissan

(1,535 reviews)

Reviews

(1,535 reviews)

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John was such a great help, not only did we enjoy our car...

John was such a great help, not only did we enjoy our car buying experience, the facility is beautiful. Central Houston Nissan is the place to buy a car from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Vanessa_sustaita, thank you for your kind review; we are happy to pass along your comments to the team here at Central Houston Nissan! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Juan Jaime really helped me find a car I love. He made...

Juan Jaime really helped me find a car I love. He made car shopping easy and fast. He knew alot about my car and its features. He was very professional and upfront about what I can have with my credit. If you are looking to buy a car look for him he will making car buying fun with no hassle. As he says, I stopped dreaming it and started driving it!! If you need a new or used car go see Juan Jaime the long hair bright shirt and tie guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

Overall great buying experience in purchasing my 2020...

Overall great buying experience in purchasing my 2020 Nissan Murano from Jared. He explained all the features and made me fall in love with this vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Aaucoin, thank you for your kind review; we are happy to pass along your comments to the team here at Central Houston Nissan!

Mr Hinojosa in the parts department was awesome , he help...

Mr Hinojosa in the parts department was awesome , he help us with everything we need for our vehicle . No problem at this dealership, I recommend Highly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealer listed the price of a vehicle (before TTL) at...

The dealer listed the price of a vehicle (before TTL) at multiple online sites (cars.com, CarGurus.com, their site, etc) as $14,691. Once I went and test drove, the salesman told me that the price of the vehicle was actually starting around $18,000 due to things that they did on the front end as dealer add-ons (window tint, EPP, GPS, tire locks, etc) and there was no wiggle room. He told me that they did this pricing advertisement technique specifically to attract people to the dealership. If I would've known that the actual price of the car was $18K, I would've never test drove it or even gone in the first place. It was a massive disappointment and a waste of my time, as I was ready to buy my first car and actually in love with the car. It was sleezy and made me understand why people hate used car dealers. If you're looking to be deceived and ripped off, this is the perfect place to come! Don't worry, I've already filed a complaint to the DMV about this massive misrepresentation.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Hi Maryellen.weiser, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

WONDERFUL EXPERIENCE WITH NICK! Stand up guy with 0...

WONDERFUL EXPERIENCE WITH NICK! Stand up guy with 0 haggle and the experience and professionalism to be up front and honest with my inquiry and all related issues. If you want the best go see my pal Nick at Central Nissan Houston!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Rog529, we're glad to hear you enjoyed your visit. We hope to see you soon!

Stellar Customer Service/Very Resourceful/Thorough

Always has the customers best interest right from the beginning to the end. Very resourceful/knowledgeable. Any question I had, he had a resolution. Stellar!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Hi Delcoc, we are very happy to have provided you with such a positive experience!

I came to Nick Mullas after seeing a post on facebook in...

I came to Nick Mullas after seeing a post on facebook in attempts to get a car I've had my eye on for a while. I was weary that I would not get approved due to a few different circumstances. Nick showed all the way up and made a deal better than I expected. He ensured I knew everything happening in the process and showed me all the details of the car. He was one of the friendliest to boot. I would recommend Nick to anyone! Thanks Nick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Mcwmassage, your wonderful feedback and rating mean a lot to us.

Review

WONDERFUL EXPERIENCE WITH NICK! Stand up guy with great professional skill and personality! Up front and honest with my inquiry today. Best guy to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Roger A Castillo, thank you for the high star rating!

"Found A Vehicle Online,I Selected The Salesman Nick...

"Found A Vehicle Online, I Selected The Salesman Nick Mullas To Assist Me, He Patiently Demonstrated The Vehicle & With His Help We Ended Up Getting What We Wanted! Please Seek Out Nick Mullas & He Will Do His Best To Get You Into A Vehicle One Way Or Another! Super Happy Customer Here..."

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hi Dj, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!