Mercedes-Benz of Gainesville

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 7:00 PM

Mercedes-Benz of Gainesville Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2008

Since opening our doors, Mercedes-Benz of Gainesville has maintained a solid commitment to our customers, offering a wide selection of Mercedes-Benz cars and trucks and is proud to be an automotive leader in our community.

...


New or Pre-Owned, Mercedes-Benz of Gainesville will professionally fit you into the automobile of your choice with finance programs for all credit needs including first-time buyers.
And our professionally-managed Service & Parts Departments are open extended hours to fit your busy schedule!
Offering the unmatchable luxury of Mercedes-Benz, count on Mercedes-Benz of Gainesville to help make your dreams come true!

Reviews

5.0 out of 5 5.0
228 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 4, 2017

    Our experience with purchasing our car was excellent. We were never pressured or rushed. We were greeted by everyone and had a really enjoyable experience.... Ben was our salesman and he went far and above in providing service to us. Gary in finance was extremely helpful and friendly. This car purchase turned out to be a very pleasurable experience. We left happy with our furniture and feeling we had made new friends. Thank you so very much!!

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  • 5.0 out of 5
    November 13, 2016

    I just drove my 2016 E350 home and love it. I found the team at MB Gainesville delightful to work with. Angela Monroe, the sales consultant was patient... and pleasantly persistent on my behalf. She took the time to find out what I wanted (a late model, certified, pre-owned E350) and what I was willing to spend. She stayed in touch to let me know when vehicles I might like were available and it paid off. I have a car I love at a price that is fair for both me and the dealer.

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    Dealer Response

    We are so glad. Thanks Larry!

  • June 4, 2018

    When we needed to purchase a new car for our mother Angie and Ken went to work. Awesome teamwork and mom loves it. Great Job

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  • 5.0 out of 5
    November 1, 2016

    The customer service was great! The first person that I encountered was the secretary, who was very pleasant and welcoming and from that the service escalated... to Matthew Sloan who was marvelous, full of knowledge and he aimed to please and my last encounter was with Gary Martin for financing, whom was very helpful, professional and informative. My overall experience was excellent!

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    Dealer Response

    Thank you so much. We are honored to have earned your business.

  • 5.0 out of 5
    October 27, 2016

    As usual the service was great. What else do you want?

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    Dealer Response

    Thank you

  • 5.0 out of 5
    October 26, 2016

    All aspects of service has been extraordinary. If you like personal service it does not get any better than what you will receive at GNV Mercedes. Mike... Potteiger was better than excellent working me through their busy schedule and some instances not charging for quick fixes. Matt Sloan has been very attentive since our last purchase. Scott Stephens, the best popcorn popper in GNV, is always available when we are in the far reaches of the ranch with a flat tire or dead battery. These are guys you can depend on every time.

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    Dealer Response

    What great feedback. Thanks so much. It is a pleasure serving you.

  • 5.0 out of 5
    October 21, 2016

    Personal service is delivered by all that I have had the pleasure of working with over the decades. More recently Mike Potteiger in the service department... has been most helpful on the decision making process with the E350. Mathew Sloan has gone out of his way in preparing the groundwork for a new acquisition. Scott Stephens has been with me for over a decade. No matter what could happen in the far off distances to the ranch I know Scott will be there for me. Scott went to great lengths to find just the car I will purchase going forward. Besides he is as good a corn popper you will find in Gainesville! If you like unsurpassed personal service this is the team!

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    Dealer Response

    Thanks Michael. It is a pleasure to serve you. Thanks for taking the time to submit this feedback for us. Take care and we look forward to seeing you ...again when you need us.

  • 5.0 out of 5
    October 14, 2016

    No high pressure sales. Spent extra amount of time reviewing features. Very concerned about customer satisfaction in sale and follow up concerns.

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    Dealer Response

    We are glad you are happy with your experience with us. Thank you.

  • 5.0 out of 5
    October 5, 2016

    Had a great time at Mercedes-Benz of Gainesville. Mathew Sloan made the process of buying my first Mercedes a pleasant experience.

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    Dealer Response

    Thanks Andy!

  • 5.0 out of 5
    October 3, 2016

    We were looking online for pre owned car and came across one that caught our eye. We called the dealer and Angela Monroe was communicating with me back... and forth regarding condition of the car and loan application. She sounded very honest over the phone and we have basically sealed the deal before physically seeing the car /we leave 2 hours away/. I had to depend on Angela's opinion and honesty regarding this vehicle condition. We were very pleased upon arriving to meet Angela and just to confirm that this vehicle looked exactly as Angela had described. Very honest and professional approach. We left the dealership with a new car. We would like to thank Angela Monroe and the team to make this happen.

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    Dealer Response

    We appreciate your coming all this way to work with us. We'll be sure Angela sees this. Thanks so much.

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