Mercedes-Benz of Gainesville

Our experience with purchasing our car was excellent. We were never pressured or rushed. We were greeted by everyone and had a really enjoyable experience.... Ben was our salesman and he went far and above in providing service to us. Gary in finance was extremely helpful and friendly. This car purchase turned out to be a very pleasurable experience. We left happy with our furniture and feeling we had made new friends. Thank you so very much!!

I just drove my 2016 E350 home and love it. I found the team at MB Gainesville delightful to work with. Angela Monroe, the sales consultant was patient... and pleasantly persistent on my behalf. She took the time to find out what I wanted (a late model, certified, pre-owned E350) and what I was willing to spend. She stayed in touch to let me know when vehicles I might like were available and it paid off. I have a car I love at a price that is fair for both me and the dealer.

When we needed to purchase a new car for our mother Angie and Ken went to work. Awesome teamwork and mom loves it. Great Job

The customer service was great! The first person that I encountered was the secretary, who was very pleasant and welcoming and from that the service escalated... to Matthew Sloan who was marvelous, full of knowledge and he aimed to please and my last encounter was with Gary Martin for financing, whom was very helpful, professional and informative. My overall experience was excellent!

As usual the service was great. What else do you want?

All aspects of service has been extraordinary. If you like personal service it does not get any better than what you will receive at GNV Mercedes. Mike... Potteiger was better than excellent working me through their busy schedule and some instances not charging for quick fixes. Matt Sloan has been very attentive since our last purchase. Scott Stephens, the best popcorn popper in GNV, is always available when we are in the far reaches of the ranch with a flat tire or dead battery. These are guys you can depend on every time.

Personal service is delivered by all that I have had the pleasure of working with over the decades. More recently Mike Potteiger in the service department... has been most helpful on the decision making process with the E350. Mathew Sloan has gone out of his way in preparing the groundwork for a new acquisition. Scott Stephens has been with me for over a decade. No matter what could happen in the far off distances to the ranch I know Scott will be there for me. Scott went to great lengths to find just the car I will purchase going forward. Besides he is as good a corn popper you will find in Gainesville! If you like unsurpassed personal service this is the team!

No high pressure sales. Spent extra amount of time reviewing features. Very concerned about customer satisfaction in sale and follow up concerns.

Had a great time at Mercedes-Benz of Gainesville. Mathew Sloan made the process of buying my first Mercedes a pleasant experience.

We were looking online for pre owned car and came across one that caught our eye. We called the dealer and Angela Monroe was communicating with me back... and forth regarding condition of the car and loan application. She sounded very honest over the phone and we have basically sealed the deal before physically seeing the car /we leave 2 hours away/. I had to depend on Angela's opinion and honesty regarding this vehicle condition. We were very pleased upon arriving to meet Angela and just to confirm that this vehicle looked exactly as Angela had described. Very honest and professional approach. We left the dealership with a new car. We would like to thank Angela Monroe and the team to make this happen.