Mercedes-Benz of Gainesville

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

4.8
(896 reviews)
Visit Mercedes-Benz of Gainesville
Sales hours: 12:00pm to 5:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday 12:00pm–5:00pm Closed
New (888) 269-7025 (888) 269-7025
Used (888) 252-6945 (888) 252-6945
Service (877) 665-5357 (877) 665-5357

Inventory

See all 153 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since June 2008.
Since opening our doors Mercedes-Benz of Gainesville has maintained a solid commitment to our customers offering a wide selection of Mercedes-Benz cars and trucks and is proud to be an automotive leader in our community.
New or Pre-Owned Mercedes-Benz of Gainesville will professionally fit you into the automobile of your choice with finance programs for all credit needs including first-time buyers.
And our professionally-managed Service & Parts Departments are open extended hours to fit your busy schedule!
Offering the unmatchable luxury of Mercedes-Benz count on Mercedes-Benz of Gainesville to help make your dreams come true!
Make it Morgan. We Make It Happen.

Service center

Phone number (877) 665-5357

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Meet our employees

View all 23 employees View less employees

Reviews

4.8
(896 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Gainesville from DealerRater.

Want to share your experience with this dealership?

Write a review
5.0

This dealership Management and Ken Davis made our trade

This dealership Management and Ken Davis made our trade in a great experience. The whole team was a pleasure to work with. I never felt any pressure, and felt they just wanted to make a fair deal and make their customer happy.

5.0

This dealership Management and Ken Davis made our trade

This dealership Management and Ken Davis made our trade in a great experience. The whole team was a pleasure to work with. I never felt any pressure, and felt they just wanted to make a fair deal and make their customer happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
5.0

Eric Corley deserves nothing less than a 5-star review!

Eric Corley deserves nothing less than a 5-star review! My experience with him while building our 2024 Mercedes G63 was truly exceptional. Eric's communication and dedication to making the process easy were outstanding. The best part? He delivered the car to our driveway, and the entire process took only 90 seconds! It doesn't get any better than this. Thank you, Eric!

5.0

Eric Corley deserves nothing less than a 5-star review!

Eric Corley deserves nothing less than a 5-star review! My experience with him while building our 2024 Mercedes G63 was truly exceptional. Eric's communication and dedication to making the process easy were outstanding. The best part? He delivered the car to our driveway, and the entire process took only 90 seconds! It doesn't get any better than this. Thank you, Eric!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review
5.0

Eric Corley was very knowledgeable and very easy to speak

Eric Corley was very knowledgeable and very easy to speak with and get in contact with. The process of getting a perfect Mercedes Benz is with him and I highly recommend him. Will definitely buy another one from him.

5.0

Eric Corley was very knowledgeable and very easy to speak

Eric Corley was very knowledgeable and very easy to speak with and get in contact with. The process of getting a perfect Mercedes Benz is with him and I highly recommend him. Will definitely buy another one from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review
5.0

Sheldon’s the man with a plan.

Sheldon’s the man with a plan. Very professional, salesman would highly recommend him to anyone!

5.0

Sheldon’s the man with a plan.

Sheldon’s the man with a plan. Very professional, salesman would highly recommend him to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review
1.0

They are liars!

They are liars!! And doesn't give u call back when u call to find out about a vehicle

1.0

They are liars!

They are liars!! And doesn't give u call back when u call to find out about a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review
5.0

Have been to many different dealers in the past few years

Have been to many different dealers in the past few years and have NEVER had an experience that was this above and beyond anywhere in Florida. Tom knows his products, get all information you could ever desire, and makes the buying experience truly FUN and enjoyable.

5.0

Have been to many different dealers in the past few years

Have been to many different dealers in the past few years and have NEVER had an experience that was this above and beyond anywhere in Florida. Tom knows his products, get all information you could ever desire, and makes the buying experience truly FUN and enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
4.0

I enjoyed purchasing my car with the help of Tom and

I enjoyed purchasing my car with the help of Tom and Sheldon. I had an appointment and was well taken care of. Thank You Tom and the team at MB of Gainesville!

4.0

I enjoyed purchasing my car with the help of Tom and

I enjoyed purchasing my car with the help of Tom and Sheldon. I had an appointment and was well taken care of. Thank You Tom and the team at MB of Gainesville!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
1.0

Poor customer service.

Poor customer service. Recklessness doing their due diligence in service. Lack of responsible for there actions. I was told I needed a new engine car wasn't brought in due to AAA JUMPING THE CAR THEN IT Wouldn't accept the key phob. a new batter in the car and phob nothing. .Wasn't there a hour. I get a call saying engine seized .They tried to turn the engine right and left I was told by the man I left it with took my keys. .not supposed to turn it left... $13500 they said for a new engine. Could not tell me why .or how engine seized said had 3 quarts to much oil. In it . I only had the car 5 months hadn't put 1500 miles on it . I felt it was the security system. Because it kept saying wrong key. I had it towed elsewhere I had a bag taken from the car they refuse to talk to me Tyler keeps saying he will have someone call.nothing . He will get with the gm . Or when the gm looks at it.. they could care less . My car needed a transmission from the torque converter that wasn't mechanical failure. But we're it was manually turned or tried to turn it broke a piece in there and had to replace the transmission if they did their due diligence they would had known. But it was a older Mercedes so I was discriminated and my car or myself was not given the proper respect. My started also was burned up due to continuing nothing to start it.

1.0

Poor customer service.

Poor customer service. Recklessness doing their due diligence in service. Lack of responsible for there actions. I was told I needed a new engine car wasn't brought in due to AAA JUMPING THE CAR THEN IT Wouldn't accept the key phob. a new batter in the car and phob nothing. .Wasn't there a hour. I get a call saying engine seized .They tried to turn the engine right and left I was told by the man I left it with took my keys. .not supposed to turn it left... $13500 they said for a new engine. Could not tell me why .or how engine seized said had 3 quarts to much oil. In it . I only had the car 5 months hadn't put 1500 miles on it . I felt it was the security system. Because it kept saying wrong key. I had it towed elsewhere I had a bag taken from the car they refuse to talk to me Tyler keeps saying he will have someone call.nothing . He will get with the gm . Or when the gm looks at it.. they could care less . My car needed a transmission from the torque converter that wasn't mechanical failure. But we're it was manually turned or tried to turn it broke a piece in there and had to replace the transmission if they did their due diligence they would had known. But it was a older Mercedes so I was discriminated and my car or myself was not given the proper respect. My started also was burned up due to continuing nothing to start it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
5.0

Tom Scribner is THEE person to work with!

Tom Scribner is THEE person to work with!! He went above and beyond to help turn our disaster of road trip, into a dream come true. We arrived to the dealership after our vehicle had broken down desperate for a nice, working vehicle. After numerous test drives, issues with financing due to my trade’s negative equity, and over 8 hours of no eating - he made it happen. Not only that, I had to leave my broken down vehicle overnight to head back home (over 2 hours away) and he worked with the towing company the very next day to make sure it was taken care of!! Tom Scribner, you are the man! We will be using him for future purchases and recommend you do the same!

5.0

Tom Scribner is THEE person to work with!

Tom Scribner is THEE person to work with!! He went above and beyond to help turn our disaster of road trip, into a dream come true. We arrived to the dealership after our vehicle had broken down desperate for a nice, working vehicle. After numerous test drives, issues with financing due to my trade’s negative equity, and over 8 hours of no eating - he made it happen. Not only that, I had to leave my broken down vehicle overnight to head back home (over 2 hours away) and he worked with the towing company the very next day to make sure it was taken care of!! Tom Scribner, you are the man! We will be using him for future purchases and recommend you do the same!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review
5.0

metris came in with the wrong equipment but Curt and Alex

metris came in with the wrong equipment but Curt and Alex were super accommodating! Bought 2 new vehicles from them and will be buying a new suv when I retire in two years! They are THE BEST!!!

5.0

metris came in with the wrong equipment but Curt and Alex

metris came in with the wrong equipment but Curt and Alex were super accommodating! Bought 2 new vehicles from them and will be buying a new suv when I retire in two years! They are THE BEST!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
See all 896 reviews