Chuck Brown Ford

(4.0) 14 reviews

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4.0
14 lifetime reviews.
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  • Used Truck Shopping

    Excellent response time and help with quoting my trade in.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Houston customer

    I was extremely impressed with Chuck Brown Ford for my truck buying experience. I had been to a few different dealers here in Houston to purchase a n

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    ew F-150, and felt haggled. A co-worker suggested calling Chuck Brown, so I thought I'd give it a try. I spoke with both Chuck and Tommy, and finally felt like someone was being honest with me. Will never buy another vehicle in Houston again. They even offered to deliver my new truck to me! Definitely worth giving these guys a call!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Dishonest

    This dealership does not do honest business in my opinion. There is no communication between sales people, and I was very disappointed with my experi

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    ence.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Happy F-150 owner

    Coy and the gang at Chuck Brown did a great job getting me the truck and all the goodies I wanted on it it a very timely manner. Great buying experien

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    ce and I would definitely buy from them again!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Happy Customer!

    I previously bought a vehicle from Chuck Brown Ford. I have to say it was the easiest purchase I ever made. Coy Romine made it very simple for me to p

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    urchase my new vehicle. I will definitely say, if you need a vehicle go see Chuck Brown Ford!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Casey, thank you for taking the time to leave us this wonderful feedback! We're glad to know that we provided you with the easiest vehicle purchase ex

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    perience you've ever had! We will be sure to pass along your comments to Coy and f there is anything more we can do for you please come back and see us any time! Take care! Best regards, Tommy Brown | Sales Manager | 979-743-4111 | tbrown31@hotmail.com


  • Great everything!

    Bought a mustang from this dealership and they were amazing with helping me buy it and making my decision. Highly reccomend. My salesman was coy and h

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    e is an amazing guy! They offered me so much help compared to other dealerships.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Troy, thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right

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    decision. I am happy to hear about your positive experience with us. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Tommy Brown | Sales Manager | 979-743-4111 | tbrown31@hotmail.com


  • Honest, reliable and convenient

    This is my second time to buy a vehicle at Chuck Brown Ford in Schulenburg, TX. I know that when I walk in, I will be taken care of. The sales associa

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    tes are very laid back and very helpful in not only my purchase, but also my trade in. If you are looking for a great deal on a new or used vehicle and the highest value on your trade in, go see Tommy and Coy at Chuck Brown and they will take care of you.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Chad, thank you for your continued patronage and for leaving us this terrific feedback. Our team works extremely hard to keep our customers coming bac

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    k and it's a pleasure to hear we've succeeded. We will be sure to pass along your nice comments to Coy and if there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Tommy Brown | Sales Manager | 979-743-4111 | tbrown31@hotmail.com


  • Great stress free experience

    I was recently shopping for a SUV and ended up buying a used Explorer from Chuck Brown Ford. This was because of the hassle free experience I enjoyed

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    during the shopping process. I strongly recommend and would use Chuck Brown Ford again because of the shopping and buying process was stress free.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to leave this wonderful review. We are very pleased that we could make your visit enjoyable and hassle free, and

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    we believe that's how every car buying experience should be. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Tommy Brown | Sales Manager | 979-743-4111 | tbrown31@hotmail.com


  • Horrible experience

    We had the worst experience ever with this dealership. They had our truck for six weeks. We did not get updates from them at all unless we called them

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    , and even then, we couldn't get information about the status of our vehicle. When we stopped by in person to check on the status of the repair, they couldn't tell us what they were having to do to the engine, but we did see our engine in pieces in their shop. They lost our key FOB while our vehicle was in their possession. When we called them about replacing the key FOB (multiple times), they did not return one of our phone messages. They refused to even return our calls. Pathetic. And to make things worse (if that's possible), the engine crashed 13 months after they completed the work - one month after their warranty expired. The engine they built lasted just 13 months. We will never use them again, and we will make sure our family and friends hear our story. Definitely would not recommend them to anyone.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Unfortunately there was miscommunication and we would like to apologize for your bad experience. We would love to have your business again one day.


  • EXCELLANT

    Excellent! Everyone was very friendly. Couldn't have asked for a better experience. Vehicle condition was better than described online.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

Chuck Brown Ford
315 Interstate 10 Frontage Rd Schulenburg, TX 78956
New (979) 505-3205
Used (979) 505-3207
Service (979) 505-3200
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