Reviews

Average Ratings

4.1
40 lifetime reviews.
  • Dream Dodge

    Boerne Dodge Amazing! Outstanding! Accommodating! Those are only a few of the many positive adjectives that come to mind in our dealing with Bo...


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    Boerne Dodge Amazing! Outstanding! Accommodating! Those are only a few of the many positive adjectives that come to mind in our dealing with Boerne Dodge. Searching over the Internet for a one ton Ram 4 wheel drive with an assortment of particular options, we narrowed our search to 75 miles from San Antonio. We texted and emailed many dealerships who advertised that they had such a vehicle. Many handed us off to other internet services or did not have the vehicles they promoted on the web. From our very first contact with Boerne they were helpful and honest. The Internet salesman was helpful and assured us that they had the vehicle on their lot and we could come down and check it out. This is where Boerne really stepped up to the plate. I explained we were in New York and I would have a relative come in on Saturday and they would be driving over an hour to get there so please make sure the vehicle is there. They assured me it would be there and if there was a problem they would contact us. Our son met with the Internet salesman (who I believe was Jason) and he would hand him off to a salesman. Saturday, my son arrived and was introduced to Anthony Thelmann who proceeded to pull up the vehicle close enough to the showroom so that we could FaceTime using their wi-fi and virtually view the Ram Truck with every one of the options we had asked for. Not only were they knowledgeable about the vehicle they were extremely patient with my numerous questions from my virtual vehicle inspection. The team at Boerne made us a phenomenal offer and we bought our dream Ram right here over FaceTime. My son signed some intent papers and gave them the necessary information. Paperwork was overnighted to us. Any phone calls for clarifications were met with patience and thoroughness. We arranged financing through our own credit union and sent back a deposit with the paperwork and as they say the rest is history. We drove out to Texas with the bank check for the balance and because we were arriving earlier than expected called and asked if we could pick it up a day earlier than scheduled. Once again they went out of their way to accommodate us. Anthony was waiting outside for us when we arrived and after the necessary paperwork with Brian....who was also a gem, Anthony spent time going over the vehicle with us and dispensed a wealth of knowledge about our Ram. Boerne sent us off assuring us if we needed anything just call. I write this review as we drive back to NY to finalize the sale of our home and look forward to returning back to Texas. As I reflect on this whole transaction I realize this was done from 1800 miles away with constant reassurances from Boerne and absolutely no angst or worry for us. We arrived Saturday at 9 in the morning and drove away by 11:00 It was seamless! What a joy to deal with professional, friendly people.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent dealership, very high-quality!

    Eric was my sales consultant, Chris was the manager. I would make them both for a job well done. They really bent over backwards to get this deal ...


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    Eric was my sales consultant, Chris was the manager. I would make them both for a job well done. They really bent over backwards to get this deal done I am loving my 2017 dodge ram crew cab Beautiful truck with a lot of power. Thanks again guys. Darren P.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent dealership, very high-quality!

    Eric was my sales consultant, Chris was the manager. I would make them both for a job well done. They really bent over backwards to get this deal ...


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    Eric was my sales consultant, Chris was the manager. I would make them both for a job well done. They really bent over backwards to get this deal done I am loving my 2017 dodge ram crew cab Beautiful truck with a lot of power. Thanks again guys. Darren P.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • As bad as they come

    By far the worst dealership I have ever dealt with. I wasted two hours of my life at this joke of a dealership. I only asked two things from thi...


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    By far the worst dealership I have ever dealt with. I wasted two hours of my life at this joke of a dealership. I only asked two things from this dealership: How much for my trade-in? And how much for the truck I am looking to buy? Two hours later and I only have the trade-in amount. We went to this dealership looking to buy a Ram 2500 Laramie. We were not greeted when we got there. We walked by two salesman sitting out front and was ignored. This is ok with me as I rather look around first. So after we located the truck we wanted, I walked back to the dealership building and got one of those two salesman to help us. I forgot this kids name but he starts doing the paperwork to get an appraisal amount on my trade-in. He of course keeps my keys so "his service manager can look at my truck as well." This is of course just a sales tactic. They like to keep your keys so you can't just up and leave at your discretion. Now this is where things get weird. The kid salesman passes us on to an older (more experienced) salesman. He tells us he has to because he "has to teach someone how to drive a stick." This became very awkward as he never left the dealership and most certainly did not show someone how to drive a stick. So now we are forced to pretty much start over with this new salesman. He kept saying "this is why I hate coming in at the tail end of a deal." He went out to the truck (2017 Laramie) we were wanting. I guess to get more info off of it? They said they also have a 2016 Laramie. He went to go find that but came back and said the truck was damaged. So after literally two hours, I still do not have have a trade-in amount or a price for the truck we are wanting to purchase. I tell him this and he quickly and rudely says they will give me $37k for my trade-in. This is lower than other dealerships but I realize this is a numbers game. As long as they can sell the truck at a decent price, we can still make a deal. So he comes back with the price of the truck. It was a really good price but they were still talking of $800 a month for the payment with $1000 down. I told them I am tier 1 credit and I do not put money down. They ask how much do I want my payment at? I already told them I was wanting around $700. So they have me sign saying that if they can get it at $720 for 6 years, I will purchase. I agree, sign it, and then fill out the credit app. Now it gets weird again. He comes back with the keys in his hand and says "what is this?" I look at him like he is stupid. He then says "what keys are these?" Well sir, those are the keys to the truck we have been discussing these past two hours. He then tells me that they must have put in the wrong stock number. We walk out to the truck and confirm the stock number on the keys, is infact the correct stock number to the truck we have been working a price on. So after two hours, this dealership wasn't even getting me pricing on the truck we were asking for. They were giving me the pricing on a stripped down SLT, not the Laramie. And I find that amazing because who in their right mind would pay $800 a month for a stripped down Ram? I have bought a lot of new cars. I have been to a lot of dealerships. Some good experiences and some bad. But this dealership takes the cake. This has been the most ridiculous and incompetent dealership I have ever been to. I am shocked that this dealership can even remain open.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Bought a new truck

    RaRa was excellent in helping me purchase a new car . They were fast and very helpful. I would recommend this dealer to all of the family and frie...


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    RaRa was excellent in helping me purchase a new car . They were fast and very helpful. I would recommend this dealer to all of the family and friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great service

    we are glad that we were help to get a better truck by Robert Bordieri. and with a payment that we could afford.surprise that we got it the same day.


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    we are glad that we were help to get a better truck by Robert Bordieri. and with a payment that we could afford.surprise that we got it the same day.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Rob Bordieri, Boerne Dodge

    Stopped by for a look and ended up with a new truck. Told Rob Bordieri what we were looking for and he was able to find the perfect vehicle that f...


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    Stopped by for a look and ended up with a new truck. Told Rob Bordieri what we were looking for and he was able to find the perfect vehicle that fit our needs perfectly. It was easy, pleasant and fast. We started late in the afternoon on Saturday and once we decided to purchase that truck, expected to have that marathon process of sales managers, finance guys, waiting back and forth (where you feel tired, hungry and just want it over with) . None of that happened, we made the deal went to finance and were done. Rob made us feel like we were (i know this sounds cheesy) part of the family and he was there to make us happy. The finance guy was also great, he was genuinely friendly, it was easy, pleasant and fast, thanks very much. If all the salesmen at Boerne Dodge are like Rob Bordieri they will outsell everyone in Texas.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service Department seems to lack any knowledge

    This dealership has been unable to repair my Dodge Journey, just keeps replacing parts and saying it is fixed and it won't even make it home. It i...


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    This dealership has been unable to repair my Dodge Journey, just keeps replacing parts and saying it is fixed and it won't even make it home. It is back in there for the forth time, I haven't been able to speak to the service manager or the general manager, being told they are at lunch, just not there, etc. The car has been there for three weeks.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • No Games, Just Great Service

    We just bought a new Ram 2500 Diesel from BCDJ and were completely satisfied with the process, service and professionalism of both, the dealership...


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    We just bought a new Ram 2500 Diesel from BCDJ and were completely satisfied with the process, service and professionalism of both, the dealership and our salesman, Robert Bodieri. We have bought a few vehicles from BCDJ and will keep going back. We have dealt with Robert the last couple of purchases and would highly recommend him as your sales person. He is fun and a nice guy, but best of all he is a straight shooter who doesn't play games with the numbers. We always drive away feeling like we got a fair deal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Customer Service!!!

    Great variety of cars at a decent price. The faculty there is very friendly and extremely helpful!


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    Great variety of cars at a decent price. The faculty there is very friendly and extremely helpful!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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