Reviews
As always, Star Motor Cars provides excellent service.
As always, Star Motor Cars provides excellent service. Timely, loaner car and everyone is very friendly!
As always, Star Motor Cars provides excellent service.
As always, Star Motor Cars provides excellent service. Timely, loaner car and everyone is very friendly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Salesman was knowledgeable and delivered excellent
Salesman was knowledgeable and delivered excellent service and car delivery with mastery of the systems. Finance department was very helpful and efficient in the sales process.
Salesman was knowledgeable and delivered excellent
Salesman was knowledgeable and delivered excellent service and car delivery with mastery of the systems. Finance department was very helpful and efficient in the sales process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My service advisor, Mike, is very good; however, as far
My service advisor, Mike, is very good; however, as far as the overall customer experience, it’s lacking. As mentioned, when I picked up my car, I was not greeted but instead was told basically, “You know where to go” meaning the cashier. My car was filthy and had not been washed. There was no apology. How would this make you feel?
My service advisor, Mike, is very good; however, as far
My service advisor, Mike, is very good; however, as far as the overall customer experience, it’s lacking. As mentioned, when I picked up my car, I was not greeted but instead was told basically, “You know where to go” meaning the cashier. My car was filthy and had not been washed. There was no apology. How would this make you feel?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Followed my checklist and -- once they had the correct
Followed my checklist and -- once they had the correct part in hand -- completed all repairs and checklist items in record time!
Followed my checklist and -- once they had the correct
Followed my checklist and -- once they had the correct part in hand -- completed all repairs and checklist items in record time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First experience with the service center and it was
First experience with the service center and it was excellent. Professional and communicative. Truly impressed.
First experience with the service center and it was
First experience with the service center and it was excellent. Professional and communicative. Truly impressed.
Amazing experience at Star Motors.
Amazing experience at Star Motors. Loved the way Justin handled the sale of my new Lotus Emira. The whole experience from the initial paperwork to financing was a breeze. Thanks Justin. Keep it up!!!!!!
Amazing experience at Star Motors.
Amazing experience at Star Motors. Loved the way Justin handled the sale of my new Lotus Emira. The whole experience from the initial paperwork to financing was a breeze. Thanks Justin. Keep it up!!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Justin (and Chad) were great!
Justin (and Chad) were great! Easy, seemless purchase transaction. I will buy more cars from these guys! 2024 Lotus Emira
Justin (and Chad) were great!
Justin (and Chad) were great! Easy, seemless purchase transaction. I will buy more cars from these guys! 2024 Lotus Emira
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Teresa has been my service rep.
Teresa has been my service rep. for 20 years. I feel so confident after. I’m confident after my annual checkup that all problems have been found and fixed at the best price available! I have no reason to go anywhere else for service.
Teresa has been my service rep.
Teresa has been my service rep. for 20 years. I feel so confident after. I’m confident after my annual checkup that all problems have been found and fixed at the best price available! I have no reason to go anywhere else for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I ALWAYS COME BACK TO SEE DAVID WHEN I WANT TO TRADE MY
I ALWAYS COME BACK TO SEE DAVID WHEN I WANT TO TRADE MY VEHICLE. HE KNOWS EXACLY WHAT I LIKE! IN AND OUT ALL THE TIME GIVES ME THE BEST DEAL FROM OTHER DEALERS.
I ALWAYS COME BACK TO SEE DAVID WHEN I WANT TO TRADE MY
I ALWAYS COME BACK TO SEE DAVID WHEN I WANT TO TRADE MY VEHICLE. HE KNOWS EXACLY WHAT I LIKE! IN AND OUT ALL THE TIME GIVES ME THE BEST DEAL FROM OTHER DEALERS.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love the services there.
Love the services there. Teresa is wonderful as usual. Prompt and very transparent with the bill and the loaner car availability.
Love the services there.
Love the services there. Teresa is wonderful as usual. Prompt and very transparent with the bill and the loaner car availability.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair