Skip to main content

Audi West Houston

(982 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 678-9670 (888) 678-9670
Used (888) 679-2656 (888) 679-2656
Service (888) 680-5939 (888) 680-5939

Reviews

(982 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi West Houston from DealerRater.

Want to share your experience with this dealership?

Write a review

I had an exceptional experience at Audi West Houston!

I had an exceptional experience at Audi West Houston! From start to finish, Michael, my Audi brand specialist, made the process seamless and enjoyable. He was incredibly knowledgeable, patient, and attentive, making sure I found exactly what I was looking for. His professionalism and friendly demeanor truly stood out. Grant in finance was just as fantastic?clear, efficient, and so easy to work with. He walked me through every step of the paperwork with transparency and made the entire process stress-free. Thanks to Michael and Grant, I drove away in my new Audi feeling confident and excited about my purchase. If you?re looking for an amazing car-buying experience, I can?t recommend Audi West Houston enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!

I’m pleased with everyone at Audi West, from the general

I’m pleased with everyone at Audi West, from the general manager to sale person. They took care all of my concerns when purchasing my Audi. Thank you Audi West.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback! It is always rewarding to know when we have met or exceeded expectations.

I had a fantastic experience at Audi West Houston.

I had a fantastic experience at Audi West Houston. The guy who I worked with on the sale, Sab, was friendly, accommodating, and kept me fully informed throughout every step in the process. I highly recommend this dealer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is our priority, and we are so glad to hear we delivered. Thanks for sharing your experience with us!

Frederick has been very helpful.

Frederick has been very helpful. Though I had expected a premium plus variant with at least the HUD.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are thrilled to hear about your great experience and look forward to serving you again.

Shafiq was a great help in trading in my car and helping

Shafiq was a great help in trading in my car and helping me get my dream car. The service was stellar and fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Great overall experience.

Great overall experience. I worked with Stephanie on my car purchase; she was great. Answered all my questions and went the extra mile to make sure I got a good purchasing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! We're thrilled that you had a great experience with our business and we can't wait to continue providing you with exceptional service. Thank you for choosing us!

I highly recommend working with Christian on the

I highly recommend working with Christian on the purchase of your Audi! He was very professional. This was my first time buying an Audi! Made my experience very easy! Would definitely shop at Audi west again! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your kind words! We're thrilled to hear that Christian provided professional and easy service during your first Audi purchase. We look forward to seeing you at Audi west again in the future. Happy driving!

My husband and I had a great experience at Audi West

My husband and I had a great experience at Audi West Houston, we found the car we were looking for right away and the process was seamless and easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.

They took amazing care of me during my purchase of a used

They took amazing care of me during my purchase of a used car. I can get intimidated during the process and they eased my mind. They answered all of my questions and explained everything thoroughly! I would definitely purchase from them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! Our team is dedicated to providing exceptional service and making the car buying process stress-free. We're thrilled to have earned your trust and look forward to assisting you again in the future.

I have purchased/leased 3 vehicles from this dealer over

I have purchased/leased 3 vehicles from this dealer over the past 6 years. They have an awesome sales and service department and always go the extra mile to ensure that the customer is happy. 5 Stars across the board for this team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Scott, thank you for your kind words and this wonderful review! We hope to see you again soon!