Reviews
Write a reviewI purchased my Tacoma pre-owned from DWT.
I purchased my Tacoma pre-owned from DWT. I've had it in a few times for service and have been EXTREMELY pleased with my experience. Carl and his team are top notch. Thanks guys
I purchased my Tacoma pre-owned from DWT.
I purchased my Tacoma pre-owned from DWT. I've had it in a few times for service and have been EXTREMELY pleased with my experience. Carl and his team are top notch. Thanks guys
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pax was very helpful through the whole ordeal.
Pax was very helpful through the whole ordeal. He was a bit busy at times but that is to be expected. Left with the vehicle I wanted at a reasonable price point. They were able to shop around and get an interest rate 2% better than my pre approval from my credit union!! As an out of stater, they treated me very well and I’d recommend them to anyone considering buying from them.
Pax was very helpful through the whole ordeal.
Pax was very helpful through the whole ordeal. He was a bit busy at times but that is to be expected. Left with the vehicle I wanted at a reasonable price point. They were able to shop around and get an interest rate 2% better than my pre approval from my credit union!! As an out of stater, they treated me very well and I’d recommend them to anyone considering buying from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent place of business.
Excellent place of business. The most transparent dealership I have ever dealt with. Would be more than happy to buy from them again.
Excellent place of business.
Excellent place of business. The most transparent dealership I have ever dealt with. Would be more than happy to buy from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Edward! We truly appreciate your kind words and are thrilled to hear about your great experience with us. Transparency is one of our top priorities, and it means a lot to know that it made a difference for you. We look forward to assisting you again in the future—thanks for choosing us! The Don Wood Toyota Team
I would like to say thanks again.
I would like to say thanks again. I would always come to don wood Toyota for a vehicle.
I would like to say thanks again.
I would like to say thanks again. I would always come to don wood Toyota for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pleasant to deal with and transparent with everything.
Pleasant to deal with and transparent with everything. I’ve worked with both sales and service and have always had a good experience here.
Pleasant to deal with and transparent with everything.
Pleasant to deal with and transparent with everything. I’ve worked with both sales and service and have always had a good experience here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently bought a 2018 tundra at this dealership.
I recently bought a 2018 tundra at this dealership. My salesman was Cody Hill. Cody claims that he's been selling cars for a year but i would have guessed it was his first day. I called an hour before coming and told him the truck that i was coming to see. He pulled up the truck after i got there, it was dirty, had person items of the "sales manager" in the back seat, and had zero fuel. He basically handed me the keys and said go for a drive. I had to initiate questions about the truck because he had no information to offer except 1 brochures style fact about air bags which I'm sure he just watched in a training video. After my incredibly short test drive, due to fear of running out of fuel, i came back and he had the business manager run numbers. I asked about a light on the dash that he "forgot to tell me about" conveniently right after he drove the truck up front to show me. I asked if there was anything else wrong, he said no. We made a deal that required a full tank of fuel. After leaving the dealership, i noticed the fuel tank wasn't quite full but didn't think much about it. After 200 miles of driving, i was already due to get more gas. This truck has a THIRTY-EIGHT GALLON FUEL TANK. The math does not add up. Since then, i filled the tank and have a range of 550-570 miles. The fuel gage needle doesn't even go below the F mark until I've driven 165 miles. Fuel is not a lot of money and not much of a big deal, but in this process I've found that the entire park-sense system is inoperable and the 4 wheel drive system makes a very loud grinding when engaged. I addressed all these issues in an email to Cody and all he can say is that I'm "being ridiculous" for even assuming he would cheat me on fuel. I've called the dealership several times and left a voice mail with the sales manager. I've emailed Cody insisting that he have a manager call me, and they all are refusing to call. I sold cars for years and this is not how you conduct business. I drove 3 hours to look at this truck and they are leaving me stranded because they "aren't making money on this deal." To Cody Hill and his manager Steve Koon, you two are the reason car salesman have a bad reputation. The only thing ridiculous is what you pass for good business.....
I recently bought a 2018 tundra at this dealership.
I recently bought a 2018 tundra at this dealership. My salesman was Cody Hill. Cody claims that he's been selling cars for a year but i would have guessed it was his first day. I called an hour before coming and told him the truck that i was coming to see. He pulled up the truck after i got there, it was dirty, had person items of the "sales manager" in the back seat, and had zero fuel. He basically handed me the keys and said go for a drive. I had to initiate questions about the truck because he had no information to offer except 1 brochures style fact about air bags which I'm sure he just watched in a training video. After my incredibly short test drive, due to fear of running out of fuel, i came back and he had the business manager run numbers. I asked about a light on the dash that he "forgot to tell me about" conveniently right after he drove the truck up front to show me. I asked if there was anything else wrong, he said no. We made a deal that required a full tank of fuel. After leaving the dealership, i noticed the fuel tank wasn't quite full but didn't think much about it. After 200 miles of driving, i was already due to get more gas. This truck has a THIRTY-EIGHT GALLON FUEL TANK. The math does not add up. Since then, i filled the tank and have a range of 550-570 miles. The fuel gage needle doesn't even go below the F mark until I've driven 165 miles. Fuel is not a lot of money and not much of a big deal, but in this process I've found that the entire park-sense system is inoperable and the 4 wheel drive system makes a very loud grinding when engaged. I addressed all these issues in an email to Cody and all he can say is that I'm "being ridiculous" for even assuming he would cheat me on fuel. I've called the dealership several times and left a voice mail with the sales manager. I've emailed Cody insisting that he have a manager call me, and they all are refusing to call. I sold cars for years and this is not how you conduct business. I drove 3 hours to look at this truck and they are leaving me stranded because they "aren't making money on this deal." To Cody Hill and his manager Steve Koon, you two are the reason car salesman have a bad reputation. The only thing ridiculous is what you pass for good business.....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently bought a 2018 tundra at this dealership.
I recently bought a 2018 tundra at this dealership. My salesman was Cody Hill. Cody claims that he's been selling cars for a year but i would have guessed it was his first day. I called an hour before coming and told him the truck that i was coming to see. He pulled up the truck after i got there, it was dirty, had person items of the "sales manager" in the back seat, and had zero fuel. He basically handed me the keys and said go for a drive. I had to initiate questions about the truck because he had no information to offer except 1 brochures style fact about air bags which I'm sure he just watched in a training video. After my incredibly short test drive, due to fear of running out of fuel, i came back and he had the business manager run numbers. I asked about a light on the dash that he "forgot to tell me about" conveniently right after he drove the truck up front to show me. I asked if there was anything else wrong, he said no. We made a deal that required a full tank of fuel. After leaving the dealership, i noticed the fuel tank wasn't quite full but didn't think much about it. After 200 miles of driving, i was already due to get more gas. This truck has a THIRTY-EIGHT GALLON FUEL TANK. The math does not add up. Since then, i filled the tank and have a range of 550-570 miles. The fuel gage needle doesn't even go below the F mark until I've driven 165 miles. Fuel is not a lot of money and not much of a big deal, but in this process I've found that the entire park-sense system is inoperable and the 4 wheel drive system makes a very loud grinding when engaged. I addressed all these issues in an email to Cody and all he can say is that I'm "being ridiculous" for even assuming he would cheat me on fuel. I've called the dealership several times and left a voice mail with the sales manager. I've emailed Cody insisting that he have a manager call me, and they all are refusing to call. I sold cars for years and this is not how you conduct business. I drove 3 hours to look at this truck and they are leaving me stranded because they "aren't making money on this deal." To Cody Hill and his manager Steve Koon, you two are the reason car salesman have a bad reputation. The only thing ridiculous is what you pass for good business.....
I recently bought a 2018 tundra at this dealership.
I recently bought a 2018 tundra at this dealership. My salesman was Cody Hill. Cody claims that he's been selling cars for a year but i would have guessed it was his first day. I called an hour before coming and told him the truck that i was coming to see. He pulled up the truck after i got there, it was dirty, had person items of the "sales manager" in the back seat, and had zero fuel. He basically handed me the keys and said go for a drive. I had to initiate questions about the truck because he had no information to offer except 1 brochures style fact about air bags which I'm sure he just watched in a training video. After my incredibly short test drive, due to fear of running out of fuel, i came back and he had the business manager run numbers. I asked about a light on the dash that he "forgot to tell me about" conveniently right after he drove the truck up front to show me. I asked if there was anything else wrong, he said no. We made a deal that required a full tank of fuel. After leaving the dealership, i noticed the fuel tank wasn't quite full but didn't think much about it. After 200 miles of driving, i was already due to get more gas. This truck has a THIRTY-EIGHT GALLON FUEL TANK. The math does not add up. Since then, i filled the tank and have a range of 550-570 miles. The fuel gage needle doesn't even go below the F mark until I've driven 165 miles. Fuel is not a lot of money and not much of a big deal, but in this process I've found that the entire park-sense system is inoperable and the 4 wheel drive system makes a very loud grinding when engaged. I addressed all these issues in an email to Cody and all he can say is that I'm "being ridiculous" for even assuming he would cheat me on fuel. I've called the dealership several times and left a voice mail with the sales manager. I've emailed Cody insisting that he have a manager call me, and they all are refusing to call. I sold cars for years and this is not how you conduct business. I drove 3 hours to look at this truck and they are leaving me stranded because they "aren't making money on this deal." To Cody Hill and his manager Steve Koon, you two are the reason car salesman have a bad reputation. The only thing ridiculous is what you pass for good business.....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Did not honor the sale price listed.
Did not honor the sale price listed. Bait and switch! I suggest doing business elsewhere.
Did not honor the sale price listed.
Did not honor the sale price listed. Bait and switch! I suggest doing business elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I had a great experience with the service department.
I had a great experience with the service department. Very friendly and helpful. They answered all my questions appropriately. I will be coming back!
I had a great experience with the service department.
I had a great experience with the service department. Very friendly and helpful. They answered all my questions appropriately. I will be coming back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Absolute pathetic excuse for a dealership.
Absolute pathetic excuse for a dealership. Worked for 3 days with Matt trying to buy a Sequoia. I have a check ready for a vehicle, but Matt and the sales manager refuse to give me numbers unless I finance with Toyota because they will make money on the finance. Avoid this place at all costs. Dishonest crooks! I will be taking my business somewhere else.
Absolute pathetic excuse for a dealership.
Absolute pathetic excuse for a dealership. Worked for 3 days with Matt trying to buy a Sequoia. I have a check ready for a vehicle, but Matt and the sales manager refuse to give me numbers unless I finance with Toyota because they will make money on the finance. Avoid this place at all costs. Dishonest crooks! I will be taking my business somewhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
