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2018 consumer dealer award
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2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,060 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Baytown Hyundai from DealerRater.

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Car shopping made easy!

Kim made my car shopping experience painless! I will recommend Baytown Hyundai to all my family and friends. Excellent experience! Online car shopping made easy! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2019 Santa Fe

The team at Baytown Hyundai did everything in their power to make sure I was happy and drove home the car I wanted. After a mishap and buying a car I did not like, they made it right and put me in my dream car. Excellent customer service, and my time was not wasted at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quality Hyundai Elantra, Great Price & Salesperson

Quality Hyundai Elantra. Great Price. Great Salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Car Purchase

They will work with you to get you in the car you want. Positive experience with Ms Jeanetta and Lee Love. Love my new Kona

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Review

It was okay for being a first time buyer, didnt like that I had to go back and forth a couple of times to get my information right. Other than that, everyone was great! Im glad we got it figured out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car purchase

Told them what I wanted everybody was very helpful,I’m very satisfied with my purchase. Will refer my friends to shop at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great People and Great Service

The team over at Baytown Hyundai is very knowledgeable and friendly. They will help you with everything from start to finish that goes along with the car buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

very easy people to deal with

everyone was very friendly and helpful. this is my first hyundai so i hope the rest of my journey with this car will be just as good with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

AWESOME!!!!!!!!!!!!!!!!

This is my second purchase with you and each time is as great and professional as before. Robert is very easy going and super friendly. Features on the car are overwhelming to me for an old lady but Robert says to come by anytime and he will go thru the features that I need help with later on.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Veloster Purchase

This dealership takes the stress out of car buying. The salesperson was up front on all of the negotiations, and worked with me on the purchase. Everyone I spoke with were very kind and considerate of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.