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Joe Myers Ford Lincoln

(4.8) 2943 reviews

Dealer on Cars.com since July 2012

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.8
2943 lifetime reviews. Includes reviews of Joe Myers Ford Lincoln from DealerRater.com
  • Great Experience Truck Buying
    June 1, 2017

    I am very pleased with my truck purchase in Joe Myers. The Sales person is courteous, professional and help me finding my perfect truck according to m...y needs, and more importantly not trying to sell anything that I don't. I definitely recommend Joe Myers Ford for car or truck purchase.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review and recommendation. It is wonderful to hear that our team provided you with the service you deserved and helped you find the ...perfect truck. We appreciate your business and we hope to work with you again!


  • Positive car leasing experience.
    February 19, 2018

    Greg has sold us cars in the past and we trust him very much. Greg was patient as he assisted me with making a selection of car, color and style. We... test drove a couple cars before making our decision. It was a very painless experience. We are very thankful for the time he spent with my husband and I.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Good sales and service
    February 17, 2018

    The sales guy did not hassle me and was easy to work with. Finance guy was easy to work with. I was done with everything fairly quickly.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

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See All In-Stock Inventory


Service & Repair

Service Reviews

4.8

1463 lifetime reviews of the Service Department.
Includes reviews of Joe Myers Ford Lincoln from DealerRater.com

  • Courteous, professional, service department
    February 6, 2018

    AC problem with 2016 mustang, Diagnostics used to verify problem was timely, 1 & 1/2 day repair time. Outstanding service. A pleasure to do business w...ith

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Joe Myers Ford Lincoln

    Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are ...paying off! Thanks again for choosing us and we hope to see you again next time!


  • Poor Service
    January 21, 2018

    Poor service from Joe Myers Ford Service Department on my recent repair. I scheduled an appointment for Thursday, 12/7 at 10:30am and dropped my truc...k off the evening of 12/6. I did not receive a call from the Service Advisor Friday or Saturday. On Monday I left the advisor a voicemail and continued to call daily. On Saturday, 12/16, I had finally had enough of leaving voicemail messages and asked for General Manager Carolyn Cross. To my surprise another voicemail to Ms. Cross' assistant, Emma Jones. I did not receive a call from either, but my message was transferred to one of the Service Managers. He apologized for my service request being lost as the Service Advisor was no longer with Joe Myers Ford. Still no return call from Ms. Cross. To make a long story shorter, it took 44 days for the truck to be repaired. When the new Service Advisor called to let me know the truck was ready, I immediately tried to reach Ms. Cross again. Her line was answered by Emma Jones who immediately told me Ms. Cross was not available. I told her I was coming to pick up my truck and wanted to speak to someone about the poor service. She agreed to meet me. When I arrived and asked for her, I was met by Ms. Jones and the Service Director, Derick Kopp. Within three-four minutes of discussing the service issues, Ms. Jones and Mr. Kopp gave me the royal brush-off. Ms. Jones was in a hurry to head off to lunch with Ms. Cross. Mr. Kopp stayed with me until I left the dealership. Sad story to tell as the truck is still under warranty and the lack of communication from the Joe Myers Service Department. I have archived the text messages and voicemails as proof to my 44 day time frame. Joe Myers Ford advertises as open communication from the management - something I failed to receive. A little apology and understanding from Ms. Cross, Ms. Jones or Derick Kopp would have made a tremendous difference. I purchased my truck in good faith and expect the service to be the same.

    Customer Service
    Not Applicable
    Quality of Repair
    Friendliness
    Not Applicable
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

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Service Pricing

    Wheel Balance

    $49.95 and up*

    Tire Rotation

    $19.95 and up*

    Oil, Filter Change

    $29.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 952 Offers on 26 Models

About Our Dealership

Dealer on Cars.com since July 2012

At Joe Myers Ford, we take the time to build bonds with our customers and make them a part of our family. We are not only one of the largest Ford-Lincoln dealers in Houston, we are also one of the top ten volume Ford dealers in the nation! Our extreme dedication to providing a superb service experience is just one of the reasons why we've won the President's Award as well as the BBB Winner of Distinction. On top of providing excellent service in Sales and our Service Department, we also have an extensive collection of new Ford vehicles, Certified Pre-owned Fords and a wide array of pre-screened used cars from well-known manufacturers.

"The Texas Ford Giant. #1 Truck Dealer in Houston."

Top Reviewed Employees

Craig Bosley

Finance Mananger

114 reviews

Pedro Lopez

Finance Manager

41 reviews

Adam Nguyen

Finance Manager

27 reviews

Larry Cutler

Finance Manager

10 reviews

Carlo Danjoy

Finance Manager

20 reviews
Joe Myers Ford Lincoln
16634 Northwest Fwy Houston, TX 77040
New (866) 220-9155
Used (866) 328-5453
Service (855) 517-8592
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