Ray Brandt Mazda

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
82 lifetime reviews. Includes reviews of Ray Brandt Mazda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 21, 2019

    HE CUSTOMER SERVICE EXPERIENCE IS ALWAYS GREAT WHEN I HAVE TO BRING MY VEHICLE IN WHETHER ITS FOR A REGULAR SERVICE OR IF SOMETHING WENT WRONG, EVEN IF... I MIGHT NEED AN IN SERVICE WITH SOME OF THE FEATURES I DONT UNDERSTAND

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to review us, Gaila! We are glad to hear that Jason took great care of you during your visit. We hope to continue to ear...n your business in the future.

  • 5.0 out of 5
    October 16, 2019

    Excellent experience !!!very friendly employees and they got me in and out in fantastic time. I’m very impressed when they escorted me to my car and my... car was washed and vacuumed thank you guys for an fantastic service !!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback! We are so glad to hear that you had a great experience. We look forward to seeing you again in the future!

  • February 2, 2018

    This is my 7th Kia from Ray Brandt in Harvey, La. My salesmen, Don, is professional and always seems to know what I'm looking for. This shopping experience... was the best to date. I'll be back...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 16, 2019

    I waited for car, took only 30/35 mins and was out the door, all updated and ready to roll. will also bring back to get oil changed In the future. 1st... class services. My 1st time w/ customer services and also went to see Neil in parts and ordered some suv mat's and a cargo cover.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to write a review, Millias! We are glad to hear that Don, Harold, and Clay took great care of you during your visit. We ...hope to continue to gain your business!

  • 5.0 out of 5
    September 11, 2019

    I have always had a pleasant experience with your sales/service team. they always great with smile, and always happy to assist and make sure my concerns... are taken care of

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to reach out, Gaila! We are glad to hear Christine and Jason took great care of you during your visit. We hope to contin...ue to earn your business!

  • 5.0 out of 5
    September 10, 2019

    I have purchased 3 Mazda's 1 cx7 & 2 cx5 excellent people to work with from sales to finance & service Dept I would return again without thinking twice... .

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for the review, M. Bourgeois. We are glad to hear that you've been a loyal customer all these years and that Paul and Harold took great care... of you during your visit. We hope to continue to earn your business.

  • 1.0 out of 5
    August 21, 2019

    Though not necessarily service department related, the dealership refused my request for a vehicle appraisal. I requested the appraisal after bringing... the car to the service department after it flooded. I needed to know the value of the vehicle in the event that Geico refused to total it. The dealer replied to my request saying they would not appraise it in the event that I sued Geico. My take away is that they are far too cozy with insurance companies, at the expense of customers.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to reach out, Kenneth! We appreciate your feedback and after careful investigation our team over at Ray Brandt Mazda inf...ormed us that the vehicle in question was flooded. As our management team explained, we cannot give an appraisal on a vehicle that has still not received one from its insurance company, in your case Geico. This is all due to liability reasons, we cannot take that risk. We hope you consider to do business with us in the near future.

  • 5.0 out of 5
    August 6, 2019

    They cover my battery change and they even did a free clean of my car, best place ever I would recommend this place for anyone

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to review us, Janeiro! We are glad to hear our service team took great care of you during your visit. We hope to continu...e to earn your business!

  • 5.0 out of 5
    July 16, 2019

    Every time I have gone to the Service Center, I am treated as a valued customer. If my Service is not immediately available, another one will interact... with me.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for taking the time to review us, MsL! We are glad to hear that Jason took great care of you during your visit. We hope to continue ...to earn your business!

  • 5.0 out of 5
    July 11, 2019

    This was my first oil change/service check for my new CX-5 and Jason took great care of me. He also caught a recall that had not been sent out to CX-5... owners yet and took care of the recall service. I will always choose Ray Brandt Mazda as long as Jason, or employees like him, are working there.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to write a review, Rachel! We are glad to hear that Jason took great care of you during your visit.

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