Hub Hyundai

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
1206 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    January 23, 2020

    When i called about my consern with my car i was assisted and informed i could come in at my drsired date which was my off day upon arrival Eric assisted... me. He kept me informed of the progress and when service was complete he was very professional what was done. I am very pleased with my visit and with my Genesis

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    January 14, 2020

    This is my favorite dealer! It doesn’t matter if you buy a new car , lease or buy your lease. The customer service is always outstanding in every department... no matter what you come in for!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • October 18, 2015

    Hub Hyundai/Mitsubishi 290 /Houston, Texas take great care and pride in caring for their customer.The service department has always gave me excellent service.... All of the many years that I have brought cars from Hub I have always received the best deals and service from the Hub Dealership on Hwy 290. The staff at Hub Hyundai/Mitsubishi-Houston always takes the worries out of the hands of their customers. While the staff in the service department take care of the needs of my car, as a customers all I have to do is set back in the waiting area and drink a cup of coffee or have a coke. I have no worries about my car of at Hub Hyundai/Mitsubishi on 290. Hub Hyundai/Mitsubishi on 290 give great deals on New or Per-Owned Vehicles. I referred my 80 year old aunt to Hub for a per-owned vhehilces. My aunt and her family is very please with the car and the deal that she received.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank You for the great review. John Lowe 281-664-6201

  • 5.0 out of 5
    January 10, 2020

    Ashley went out of her way to help us with our problem. Her communication was excellent in keeping us updated. She was helpful in finding all discounts... available

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward t...o seeing you back again in the future. Take care! John Lowe, Internet Manager, jlowe@hubhouston.com

  • 5.0 out of 5
    January 1, 2020

    The dealership itself are the best I town , great salesperson , no pressure from staff , clean and safe surroundings , most of all will work with you... to give you the best deal.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear th...at was the case for you on your recent visit to Hub Hyundai of Houston. Thank you so much for your business and please let us know if there's anything else we can do for you. John Lowe, Internet Manager, jlowe@hubhouston.com

  • 5.0 out of 5
    December 20, 2019

    Awesome service. Ashley was a huge help! She went above and beyond. Can’t think her enough for her attention to my needing an immediate response.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to kno...w Ashley went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! John Lowe, Internet Manager, jlowe@hubhouston.com

  • 5.0 out of 5
    December 9, 2019

    Best car buying experience I have ever had. Polite knowledgeable people and finance was a pleasure not a battle. In and out including test drive in 90... minutes. And, they drove my vehicle to my house because I was alone! Great place to buy a great car.

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    Shopped for a new car
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    Dealer Response

    We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Hub Hyunda...i of Houston was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. John Lowe, Internet Manager, jlowe@hubhouston.com

  • 5.0 out of 5
    November 25, 2019

    Overall the entire Hub Team were very friendly and courteous! Enjoyed working with Alex from sales. He was very knowledgeable and helped me with the best... car for my budget!

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    To say thank you is not enough, Cris! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please sto...p by Hub Hyundai again! John Lowe, Internet Manager, jlowe@hubhouston.com

  • 5.0 out of 5
    November 20, 2019

    Brought in car for check engine light, HUB Hyundai service team checked, verified no issue, cleared old codes and did 39 point check.... plus washed my... car. Great service team, Paul in particular. Highly recommended.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    David, we are glad to hear you enjoyed your recent visit to our service department. At Hub Hyundai of Houston we believe clean cars make happy custome...rs and are pleased to hear you appreciated your free car wash! John Lowe, Internet Manager, jlowe@hubhouston.com

  • 3.0 out of 5
    November 18, 2019

    There was no communication that a text would be the way of knowing if your vehicle was completed. We waited for two and half hours, almost three. It’s... unacceptable for just an oil change and an appointment made.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We value hearing about your experience at our dealership. We take customer care very seriously at Hub Hyundai of Houston and we assure you that we are... truly dedicated to rectifying this situation. We would greatly appreciate it if you would reach out to us at your earliest convenience so that we can discuss the situation in detail. We hope to hear from you soon. John Lowe, Internet Manager, jlowe@hubhouston.com

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