Bozard Ford Lincoln

4.9
(7,716 reviews)
Visit Bozard Ford Lincoln
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 8:30am–8:00pm
Tuesday 7:00am–7:00pm 8:30am–8:00pm
Wednesday 7:00am–7:00pm 8:30am–8:00pm
Thursday 7:00am–7:00pm 8:30am–8:00pm
Friday 7:00am–7:00pm 8:30am–8:00pm
Saturday 7:00am–5:00pm 8:30am–7:00pm
Sunday Closed 12:00pm–6:00pm
New (888) 476-2700 (888) 476-2700
Used (888) 476-2962 (888) 476-2962
Service (888) 476-2185 (888) 476-2185

Reviews

4.9
(7,716 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bozard Ford Lincoln from DealerRater.

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5.0

I work long hours and my vehicle was having issues and I

I work long hours and my vehicle was having issues and I couldn’t find time to resolve them. Rick did all the leg work and worked diligently to put me in the nicest truck I ever owned! He battled to get me a APR and warranty that blew my mind!!! On top of that, he stayed late the night before Thanksgiving waiting on me to sign the paperwork! Truly a professional that cares and not just some other cars salesman. Him and Billy Honsberger made made me feel like family at Bozard Ford. They even stayed even later to help me switch my tool box out from my old truck to the new one!! Amazing, great , and it made my year!!

5.0

Very enjoyable car buying experience!

Very enjoyable car buying experience! Jesse James, Adrian McRae, and Kelley went above and beyond to make the purchase of our new Lincoln Navigator a very easy and pleasant experience. We will definitively recommend them to all our family and friends!

5.0

Very pleased with the overall experience and

Very pleased with the overall experience and professionalism of purchasing a car from them. And would recommend them to others.

5.0

I have been looking for a lincoln Nautilus for a while,

I have been looking for a lincoln Nautilus for a while, one popped up at Bozard that I had to have. Came in met Mike told him what I wanted . He went above and beyond to get the deal done . Best experience buying a car that we have ever had. Highly recommend Bozard Ford Lincoln and Mike if you are looking to buy a Lincoln.

5.0

Bozard Ford is a high quality dealership.

Bozard Ford is a high quality dealership. The inventory, the team and the process are all 1st class.

5.0

A wonderful buying experience.

A wonderful buying experience. A big thank you to Frank Serverius & Rick Garcia for making my day! The whole experience/ transaction went quickly & efficiently.

5.0

Good experience- got out in a timely manner and Jordan

Good experience- got out in a timely manner and Jordan was great to work with

5.0

It is difficult to describe the incredible service I

It is difficult to describe the incredible service I received from Board Lincoln and Mike Murdock on the purchase of my Navigator Black Label. Mike is super-responsive and has a deep knowledge of the Lincoln line. He went out of his way to insure my purchase was nothing but a first class experience. The daily updates and the fantastic Youtube video of the vehicle when it arrived was simply next level. The dealership was engaged all the way to Bo Bozard, right from the beginning. Be sure to ask for Mike and meet Thom, both will make you feel welcome, and confident that your research into what to purchase, and just as importantly WHERE to purchase, has paid off!

5.0

Clean, friendly, quick group of people who put the

Clean, friendly, quick group of people who put the customer first. Was done with trade quick

5.0

Absolutely the best car buying experience of my lifetime.

Absolutely the best car buying experience of my lifetime. from start to finish thank you for making it enjoyable..

5.0

I’ve purchased the last 3 vehicles at Bozard and they are

I’ve purchased the last 3 vehicles at Bozard and they are first class all the way.

5.0

This has been the best dealership I've been lucky to buy

This has been the best dealership I've been lucky to buy my cars from. This time I was helped by Jordan Yabroudi, Thomas Harbenger, Rick Garcia best team to ask for

5.0

I had an awesome experience working with Tyler in sales

I had an awesome experience working with Tyler in sales and James in finance. They were both friendly, professional, informative and really made sure I was well taken care of. Tyler kept me updated, made sure my order was correct and worked around the clock to make sure I was getting the best Ford had to offer me. James made the process of buying my first car easy and stress free. He made sure to put the person first and made me feel like I was more important than the money. I work crazy hours and they both made themselves available to help me on my time. I cannot recommend these two enough! They took the stress and pressure of buying a car and made it relaxed, fun and easy!

5.0

We bought our second car last night from Bozard Ford.

We bought our second car last night from Bozard Ford. Back at the end of 2015 we bought a 2016 Ford Escape and bought the maintenance package which was an incredible deal. We used it through the entire time we had the escape. Over the years I have kept in touch with Cheryl Brewer who sold me the car back in 2015. I got in touch with her this week inquiring about a new car it was very pleased to find out that she was still there along with the finance person Rick Garcia who was also there six years ago when we purchased the Escape. We had an excellent experience in 2015 and and even greater experience last night when we purchased a 2022 Ford Explorer. Rick set us up with great financing and a great maintenance plan for the vehicle and we felt great about our purchase after leaving the dealership last night. I would highly recommend Bozard Ford to anyone looking to buy a new or used vehicle. Everyone there is very professional so I believe you would have a good experience no matter who helps you there.

5.0

Rob did a great job from the beginning when I first

Rob did a great job from the beginning when I first ordered my truck. Rob kept me updated and was always available for any questions. I would definitely refer my family and friends to Rob.

5.0

Great service

Best service of any Ford Dealership in the area. Will highly recommend this dealership even though I have to drive 40 miles from Jacksonville. Great service.

Dealer response

Thanks for the recommendation, Cliff, and for driving from Jacksonville to do business with us. We appreciate YOU!

5.0

Morgan was professional, courteous, and fun to work with.

Morgan was professional, courteous, and fun to work with. A couple of texts and one call was all it took to arrange the deal.

5.0

I had the easiest Invest experience thanks to Heather who

I had the easiest Invest experience thanks to Heather who answers the phones she was so nice so was the whole team Christina Sarah Heather Rachel Jackie!!! Outstanding customer service!! From James Brahler

Consumer response

What a pleasure it was to Buy a car that wasn’t sold to be above sticker price everyone Who helped me treated I had bought cars from them before.. Andrew in service was outstanding getting my car prepared for Transport !! Ty from brahler enterprises !! We are going to love this fully loaded mustang GT!!

5.0

My husband and I had a great experience working with

My husband and I had a great experience working with Jordan Yabroudi and Rick Garcia. We felt no pressure and enjoyed working with them both. Our SUV was delivered to us tonight. Highly recommend Bozard Ford and these gentlemen.

5.0

Cj is an awesome guy to work with!

Cj is an awesome guy to work with! He Always tries his absolute best to find the perfect car. Will definitely work with him when I'm ready for the next car!

5.0

Very professional and they def put the customer first!

Very professional and they def put the customer first!! Quick and painless — the dealership made the process easy.

5.0

What a Wonderful man , a go getter .

What a Wonderful man , a go getter . Always goes above and beyond for his customers .

5.0

I’ve never seen someone kick the xxxx out of a bank the

I’ve never seen someone kick the xxxx out of a bank the way I watched Nick in financial do it!! Amazing job sir!! Great deal!!

5.0

CJ has made my buying experience so easy and quick.

CJ has made my buying experience so easy and quick. I simply let him know what I’m looking for and the rest is taken care of.

5.0

CJ made the process of buying a new car easy and simple.

CJ made the process of buying a new car easy and simple. He is knowledgeable and honest. It was a pleasure dealing with him and everyone else at Bozard Ford!

5.0

Best dealership ever!

Best dealership ever! Tom Krell our salesman is outstanding, he treats us like family and cares about details.

5.0

CJ is an ultimate Car Guy.

CJ is an ultimate Car Guy. He knows his product because he is an Auto Enthusiast.

5.0

CJ is beyond professionall making the experience easy

CJ is beyond professionall making the experience easy painless and fun helps out best he can I would buy a car from him again and again he's definitely the best of the best thank you again Mr CJ

5.0

The dealership is great.

The dealership is great. Everyone is friendly and they seem like they genuinely want you to have a experience outside of what you think car buying should be. Would definitely go back in the future. We’ve bought 4 vehicles and constantly recommend Bozard as well as CJ to anyone who asks.

1.0

Bozard is unprofessional

Ordered a truck from Bozard ford. When the truck arrives 7 months later it’s not what I ordered. A sales person who no longer works for Bozard was blamed . They then told me they had a truck comparable to the one I ordered but for $12,000 more . Sounds like a bait and switch to me . The salesman gave a half hearted apology the manager wouldn’t even take the time to talk to me. Thanks for nothing Bozard.

1.0

I ordered a truck from Bozard ford was told it would be

I ordered a truck from Bozard ford was told it would be about 4 month. Tre truck arrives after 7 months and is not what I ordered. Bozard tells me a sales person who no longer works there messed up the paperwork. Bozard then attempts to sell me another truck comparable to what I ordered about $12,000 more .sounds like bait and switch right. Needless to say I didn’t and will never buy a vehicle from Bozard ford . The salesman half heartedly apologized the manager wouldn’t even talk to me.

5.0

Rob did an excellent job helping me order a 2022 F250.

Rob did an excellent job helping me order a 2022 F250. He made the process quick and easy and kept me informed through out the process. The final delivery process was smooth and the fastest I have encountered and I was in and out of there with my new truck in less than an hour. It was a pleasure doing business with Rob and Bozard Ford and I wouldn’t go anywhere else for future purchases.

5.0

I can’t say enough about Rob and our latest experience

I can’t say enough about Rob and our latest experience buying a car at Bozard Ford. Rob is such a great guy to work with! He is so knowledgeable, helpful, efficient and responsive to questions or problems! This is our second car purchased from Rob and Bozard and it won’t be our last!

5.0

Always a great experience very professional and clean

Always a great experience very professional and clean work environment always respectful and given the highest level of service.

5.0

Michael, as our Sales Representative, was excellent from

Michael, as our Sales Representative, was excellent from our initial contact when ordering our 2022 Corsair through continuous updates during the production process and delivery. Morgan, as the Corsair systems/technology expert, provided a very thorough overview of all the Corsair features and helped us configure all our personal vehicle settings. Richard, as our Service Advisor, expedited repairs of our Corsair damage, which occurred during Lincoln transportation to Bozard, both prior to and immediately after delivery. The entire Bozard team made purchasing our Corsair the most efficient and pleasant experience we ever encountered when buying our many previous special ordered vehicles over our 48 years. In summary, Bozard Lincoln is a top tier dealer and, in our opinion, we will highly recommend Bozard Lincoln to all our friends for their future vehicles.

5.0

I’ve been searching for this specific car for a long

I’ve been searching for this specific car for a long time. I was able to call Mark and get the car delivered to me the next day! Morgan was awesome and showed me everything I needed to know about the car and made the paperwork a breeze. I am extremely satisfied with the car and most importantly the service I received.

5.0

Had a very friendly and professional experience with

Had a very friendly and professional experience with Andrew Williams and Jonathan Quezada would recommend

5.0

CJ Reynolds, Damarian Johnson and the F&I Rick Garcia

CJ Reynolds, Damarian Johnson and the F&I Rick Garcia made buying a car painless. I thought I was going to end up leaving without the car, but with their no BS games, honesty and integrity…..I was in and out within an hour and a half cradle to grave. That shows it was no games. I knew what I wanted and they knew how to get me there. Could not have asked for a better transaction on their behalf and will likely be coming back for a new F450.

5.0

Hayden was on point from first call and text to the last.

Hayden was on point from first call and text to the last. Came in on his day off to get me all set up in my new truck even picking me up in Jacksonville to go back to dealership. If you want a smooth auto buying experience, I suggest you ask for Hayden.

5.0

My husband and I received exceptional customer service at

My husband and I received exceptional customer service at this dealership. Adrian McRae and Laila Rhenai were a great sales team that made sure that I got exactly what I wanted. Laila was fast and on point with the paper work and process and Adrian was very knowledgeable in how the vehicle operates as well and assisting with the process. We couldn't be happier with the whole experience. Highly recommend to everyone, you will not be disappointed.