Reviews
Excellent car buying experience
Mr. Tom Reinard a proven expert in his field. He was very patient with me and found the perfect vehicle at the perfect price to match my budget and expenses.. 5 out of 5 stars. Thank u Mr. Tom Reinard.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. Tom is great and always wants to be sure that our customers get nothing but the best. We are happy to hear that you had a good visit with us and we look forward to the opportunity to serve you again in the future.
Thank you Marcia!
When our car stalled out and we lost ac in 95 degree heat, we were fortunately close to Bozard. Luckily, we were able to limp the car into the service dept. Marcia saw us (obviously overheated and exhausted) and rushed to get us water and a seat under the air conditioning. She then came to us to get the information about our car. She was able to get car car right in for inspection. She took care of us and truly was concerned for us. They had to order parts and informed us that the repairs would take several days. She also had a rental car waiting for (at no cost to us). We had the use of a shiny new Lincoln MKX for however long we needed it. After four days, she called us to tell us that our car was ready. They fixed the ac and found and replaced a leaky power steering hose. All of this was under warranty. Her true concern for us and helpfulness was much appreciated. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marcia is amazing! She is always sure that our customers are very well taken care of and happy. We are pleased to hear that you had a great experience while here with us. Thank you for taking the time to share your review with us and we look forward to serving you again in the future!
Simply the Best!
I would NEVER purchase a car from anywhere else. EVER! I drive from Sarasota to St. Augustine to purchase my car and to service it! THAT is how fantastic they are. Tonya, Tom Krell, Alec in service, are the reasons why! They are fantastic!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tanya, Tom, Alex and Piper are great. They are always sure our customers are well taken of and get nothing but the best. Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!
Great Job Alex
I want to say Thank Bozard Ford Team and especially to Alex Vecerkovic for being so patient and kind with me and for his continued effort to get my car fixed, in this business it is very easy to lose customer but the attitude of your employees make the difference in this market, so once again thanks guys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alex is fantastic! We are so pleased to hear that you had a good experience while here with us! We always want to be sure that our customers are very well taken care of and happy. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!
Very Satified
Jeff Sparks did a great job keeping me informed on repairs. Repairs were handled properly. Great Customer service!!! Will definitely continue Business with them. Robert Einbinder
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeff is awesome. We are pleased to hear that you had a good experience with us. We always want to be sure that our customer get nothing but the best. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!
Best ever
The best car buying experience I have ever had. I was treated like family the entire buying process. But the best part is I got a great deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David, Rick and George are great. They always want to be sure that our customers get nothing but the best. Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle!
Great team to buy a car from!
Buddy, Erik, and Jesse are a great team to work with. Based on recent car dealership inquiries, we had no intention of buying a car from them, but Buddy and his support team were able to accomplish what no other dealership in the Central and North Florida area were able to regarding our used vehicle trade-in(s). We walked out with 2 great new cars, decent service warranties and reasonable payments on both. We will definitely recommend them to our friends! Great job guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Erik, Jesse and Buddy are great. They always want to be sure that our customers are well taken care of and completely happy. We are pleased to hear that you had a great experience here with us. Thank you for taking the time to share your review and we hope you are loving your new vehicle!
Easy and friendly
Went in not even expecting to buy a car and walked with a awesome deal! No, pressure or haggling . Will send people there for sure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome to hear! We are happy to hear that Buddy and Jesse took great care of you. We always want to be sure that our customers are well taken care of and happy. Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!
Fun? YES!!!
When was the last time you had fun purchasing a vehicle? For my wife and I it's been 30 years! John Ramirez was our sales rep. He "listened" to our needs and we were on a first name only basis during our first visit. He explained the differences between the models we were interested in and we went for several test drives in different SUV's. No pressure, no BS. We gave our last name when we got serious 2 days later. Imagine that? All we received was a business card from him on the first visit. No demands for drivers license, or e-mail address. He found us the exact vehicle that would fit our needs and worked hard to give us the best price possible. Imagine a custom ping pong table in the middle of the showroom floor! Customers and salesmen playing. Employees offering water, cookies and popcorn? Yes, it really happened. Even a few employees taking a break to play live music. Uh huh. Even the dreaded "finance manager" usually stiff as a board. Not here! "JC" was helpful and had a great sense of humor. He explained everything and didn't push extra insurance packages on us. He just told us about them and allowed us to make up our own mind as to what we felt we needed. Outstanding! I could go on and on. Visit them. You won't be disappointed! We're both 60 and thought we'd seen it all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John and JC are great! They are always sure that our customers are well taken care of and get nothing but the best! Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle!
Very Happy Customer
Had an issue with my '16 Ford Fusion last Monday evening. Colby with your service dept was very accommodating the next morning with my schedule and was able to work about my work schedule. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear that Colby took great care of you while your vehicle was in service with us! We always want to be sure our customers are well taken care of. Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!
