New 866-414-3915 Dealer Website
Used 877-754-6470 Email Dealer
Service 888-455-8312

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Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 6:00 PM
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 12:00 PM
Sun Closed
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Reviews

4.8
Average based on 161 reviews.
  • Quick and Efficient

    Brought my F-150 in for routine service and a recall notice. The service department called me and set up the appointment 1 day after I received ...


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    Brought my F-150 in for routine service and a recall notice. The service department called me and set up the appointment 1 day after I received the recall notice in the mail. I brought the truck in and everything was done promptly Great employees in dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service Department

    The service was great! do you all ever have sales or specials savings on oil changes , tire rotations and balance and other services,including par...

    Dealer Response

    Hi, Carl! We are happy to hear of your positive experience with our dealership. Thank you for taking the time to share your feedback with us.


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    The service was great! do you all ever have sales or specials savings on oil changes , tire rotations and balance and other services,including parts? I have been using you all services for almost 2 years now and have never receive any coupons or sales specials. When I had my Nissan Maxima I always received coupons and sale specials by mail on services and parts!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, Carl! We are happy to hear of your positive experience with our dealership. Thank you for taking the time to share your feedback with us.


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  • Usually great service.

    I usually love the service dept--it was the main reason I bought our second vehicle from Crescent Ford. Ron is wonderful. But , the guy (Scot?) ...


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    I usually love the service dept--it was the main reason I bought our second vehicle from Crescent Ford. Ron is wonderful. But , the guy (Scot?) who opened up on Friday, 5/13, is a different story. He is NEVER friendly or particularly helpful. I have had my oil changed faithfully and had other types of service since buying my car 6 years ago. He actually asked me Friday whether this is the 1st time I was bringing the car in! I must have interacted with him prior to Friday at least 15 times. Ron always makes me feel like a valued customer and I didn't feel that way on Friday. Thanks for listening. Jean Borne

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since August 2013

Welcome to Crescent Trucks Sales! Located in New Orleans, LA, Crescent Trucks Sales is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Crescent Trucks Sales a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place!

"Crescent Has It!"