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Reviews

Average Ratings

4.8
164 lifetime reviews.
  • Quick and Efficient

    Brought my F-150 in for routine service and a recall notice. The service department called me and set up the appointment 1 day after I received ...


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    Brought my F-150 in for routine service and a recall notice. The service department called me and set up the appointment 1 day after I received the recall notice in the mail. I brought the truck in and everything was done promptly Great employees in dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2012 Expedition service

    Very friendly and helpful staff, able to get same day service or appointment s when we need service or repairs. Will continue to use Crescent Ford...


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    Very friendly and helpful staff, able to get same day service or appointment s when we need service or repairs. Will continue to use Crescent Ford service center for maintenance and repair of our Expedition.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Customer

    I will definitely use Crescent in the future.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Ernie! If there is anything else we can do to assist you, please let us know! Take...


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    I will definitely use Crescent in the future.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Ernie! If there is anything else we can do to assist you, please let us know! Take care!


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  • Kevin

    The whole team were great they were very helpful and gave me and my wife what we wanted.


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    The whole team were great they were very helpful and gave me and my wife what we wanted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Service Department

    The service was great! do you all ever have sales or specials savings on oil changes , tire rotations and balance and other services,including par...

    Dealer Response

    Hi, Carl! We are happy to hear of your positive experience with our dealership. Thank you for taking the time to share your feedback with us.


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    The service was great! do you all ever have sales or specials savings on oil changes , tire rotations and balance and other services,including parts? I have been using you all services for almost 2 years now and have never receive any coupons or sales specials. When I had my Nissan Maxima I always received coupons and sale specials by mail on services and parts!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, Carl! We are happy to hear of your positive experience with our dealership. Thank you for taking the time to share your feedback with us.


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  • Usually great service.

    I usually love the service dept--it was the main reason I bought our second vehicle from Crescent Ford. Ron is wonderful. But , the guy (Scot?) ...


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    I usually love the service dept--it was the main reason I bought our second vehicle from Crescent Ford. Ron is wonderful. But , the guy (Scot?) who opened up on Friday, 5/13, is a different story. He is NEVER friendly or particularly helpful. I have had my oil changed faithfully and had other types of service since buying my car 6 years ago. He actually asked me Friday whether this is the 1st time I was bringing the car in! I must have interacted with him prior to Friday at least 15 times. Ron always makes me feel like a valued customer and I didn't feel that way on Friday. Thanks for listening. Jean Borne

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • My car buying experience with Cresent Ford....

    A good friend recommended your business to me. She told me about how happy she has been with the car she got from you and that she had brought two...

    Dealer Response

    Hi, Jane! We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our tea...


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    A good friend recommended your business to me. She told me about how happy she has been with the car she got from you and that she had brought two more of her friends to you and they really liked their cars. I thought of my last experience and how long it took to negotiate a deal and the games that they played while I struggled to negotiate a reasonable deal. It was nothing like that at Creaent Ford. I was free to shop their lot with a salesman who was relaxed and knowledgable. The respect I felt from the minute I started shopping was amazing. No rush, no hussle, no junk. I would have been able to appreciate any of the cars on the lot. My choices were made by me. I test drove two of the cars and the second one felt like just what I needed. I love my new used Edge. I don't miss my old van and I am confident this car will be all I expect and more. Good produce, great personel. I just took a new outlook on the car buying world. Wish their courteous and efficient ways were the norm to car buying, but since they are not, I will be even more grateful that I can recommend them to my friends. Good job guys. You are the best!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi, Jane! We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our team was able to provide you with great guidance and knowledgeable expertise. Please let us know if there's anything else we can do for you.


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  • friendly and fast

    friendly and fast at a good price..I like the way that they find a way to fit you in

    Dealer Response

    We appreciate your response, Patrick! Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else ...


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    friendly and fast at a good price..I like the way that they find a way to fit you in

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your response, Patrick! Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


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  • Great Service

    Completely Satisfied with my experience. Would use them again.

    Dealer Response

    We are happy to hear of your positive experience with our location, Miriam. Exceptional deals and positive customer service come standard with the...


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    Completely Satisfied with my experience. Would use them again.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear of your positive experience with our location, Miriam. Exceptional deals and positive customer service come standard with the dealership. Please let us know if there's anything else we can do for you.


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  • Working on maintance service of my truck.

    Great work on getting the truck in and out with in the same day. With great work done on the EGT sensors on my muffler system. I had no issues wit...


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    Great work on getting the truck in and out with in the same day. With great work done on the EGT sensors on my muffler system. I had no issues with them all the way up to 85,000 miles. Might be a good idea to suggest that owners get them changed before you have issues with them. I have friends that have had the truck shutdown on them because of the same sensors that have four chances of going out. I have pulled them home before, and shortly after the truck will start back up after it all cool down. Great work, when working on levels such as batteries. Be sure to wash off the effected area. Over spray of acid will eat paint. Thank you. I clean my truck after each service to make sure no oil or residue is left on the paint. Great job of the service manager for informing me of what the truck may need next for upkeep. Thanks

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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