Reviews

Average Ratings

4.5
61 lifetime reviews.
  • Veteran Ford in Metairie, LA is the Best!

    My experience at Veterans Ford in Metairie, LA was outstanding, and I highly recommend this dealership.

    Dealer Response

    Thomas, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if you have any addition...


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    My experience at Veterans Ford in Metairie, LA was outstanding, and I highly recommend this dealership.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thomas, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Veterans Ford!


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  • Run and take you car with you!

    Absolutely deplorable! Rude and very disrespectful. Service manager is disengaged and unaware of what goes on in this shop. Standing in the aisle ...


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    Absolutely deplorable! Rude and very disrespectful. Service manager is disengaged and unaware of what goes on in this shop. Standing in the aisle I heard the F word 4 times from technicians passing through. Dealership itself looks rundown and outdated. This place needs serious work and a staff re-evaluation.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Job!

    Rachel Thompson is the best!!!! She excels at her job.

    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if you have any additional questi...


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    Rachel Thompson is the best!!!! She excels at her job.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if you have any additional questions about services you received and thank you again for choosing Veterans Ford!


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  • Fabulous.

    Courteous staff, particularly Rachel. Best dealership service experience I've ever had.

    Dealer Response

    Beth, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! ...


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    Courteous staff, particularly Rachel. Best dealership service experience I've ever had.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Beth, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!


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  • Car recall and Serviced my Car

    Everyone at the dealership are super friendly and professional. They are quick in service and are attentive to their customers. I had a recall on ...

    Dealer Response

    Claudia, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. At Veterans Ford, we value our customers an...


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    Everyone at the dealership are super friendly and professional. They are quick in service and are attentive to their customers. I had a recall on my car and got their at 7:00 am in the morning I had to wait behind all these cars but when they opened the service side of the dealership they were efficient in getting everyone inside as quick as possible. Overall, everyone at the Ford Veterans Dealership are extremely great at their jobs. I even got my car back the same day which was amazing.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Claudia, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. At Veterans Ford, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Anthony Rotolo

    Process took too long considering I knew exactly which car I wanted.

    Dealer Response

    We appreciate your patience during this process and hope you are loving your new car! Thanks for your feedback, Anthony!


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    Process took too long considering I knew exactly which car I wanted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your patience during this process and hope you are loving your new car! Thanks for your feedback, Anthony!


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  • Veterans Ford

    Veterans Ford has a great team of Customer Service. They are pleasant and quick to respond to any questions.

    Dealer Response

    Megan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It's great to hear you found our Staff...


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    Veterans Ford has a great team of Customer Service. They are pleasant and quick to respond to any questions.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Megan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It's great to hear you found our Staff so pleasant and responsive. We hope to be of service to you again! Take care!


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  • Nancy Thibodeaux

    I highly recommend Jake at Veteran's Ford if you are looking for a car! He really came through for me and gave me a great deal! No high pressure a...


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    I highly recommend Jake at Veteran's Ford if you are looking for a car! He really came through for me and gave me a great deal! No high pressure and the most pleasant car buying experience I've ever had!! Thanks again Jake!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • My Review of Veterans Ford

    This dealership is one of the utmost professionals that I have experienced within my lifetime. The people at Veterans Ford are very friendly. They...

    Dealer Response

    Michael, it is great to read such wonderful comments about your recent experience with us! It means so much to us to have earned your trust in our...


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    This dealership is one of the utmost professionals that I have experienced within my lifetime. The people at Veterans Ford are very friendly. They are willing to take extra time to ensure ones experience is very pleasant.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, it is great to read such wonderful comments about your recent experience with us! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!


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  • Great experience buying at Veterans Ford

    My car died the other week, and I ended up buying a new Ford Edge at Veterans Ford. The entire experience was great - I was lucky enough to get J...

    Dealer Response

    Tim, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!


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    My car died the other week, and I ended up buying a new Ford Edge at Veterans Ford. The entire experience was great - I was lucky enough to get Jake as my salesperson and he couldn't have been more helpful or upfront about the availability of different models of new and used vehicles. He listened to my needs (I have a family), provided great advice, and never tried to pressure or upsell me. He was knowledgeable, professional, and couldn't have been nicer. I hope he's still there the next time I need to buy a car. I got exactly the vehicle I need. 5 stars.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tim, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!


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